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Residence Inn Danbury

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229 Reviews from our TripAdvisor Community

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Showing 226: English reviews
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Reviewed 1 week ago via mobile

Everything about our stay was perfect. Showed up about 2 hours early and the very friendly woman at the desk allowed us to check right in. We had a great time in the pool and the spa. The pool area was very nice and well kept. Our room was great! The kitchen area came stocked with plates and utensils and...

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Helpful?
Thank Mike R
MaryKay M, General Manager at Residence Inn Danbury, responded to this review

Dear Mike, Thank you so much for taking the time to send a review of your experience here at our hotel. My staff and I are so pleased you enjoyed your little get-away and look forward to seeing you again. Please come back soon! Best Regards, Mary Kay

Glasgow, United Kingdom
Reviewed 2 weeks ago via mobile

I am actually currently still staying here- I am on a mid term secondment and have been here for 3 months. I've a couple of weeks left. The location is less than 5 minutes drive from Danbury mall. The rooms are comfortable and have most amenities you would need. The kitchen is fully stocked with utensils and kitchenware. Hob and...

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Helpful?
Thank carolbscotland
MaryKay M, General Manager at Residence Inn Danbury, responded to this review

Hello Carol and thank you for taking time to post your thoughtful review of our hotel! My staff and I really appreciate that you have chosen to stay here and can't do enough to make sure you continue to find the staff helpful and the property convenient. I know you extended your stay a couple weeks ago and we are...

Reviewed 2 weeks ago

If you are looking for a hotel that is quiet ,and where you can work out this is not the hotel. My first room was fine, it had a fire place and was spacious, although I made a call and it was so loud from the interstate that I could not hear the person on the other end. I asked...

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Helpful?
Thank I3336TPlynnb
MaryKay M, General Manager at Residence Inn Danbury, responded to this review

I'm so sorry you had such a bad experience. It seems like everything happened all at once during your stay and we are in the process of attending to the issues with the TV's and air conditioning in the gym. I have also ordered a new full rack of weights for the gym. It's hard to keep track of the...

Reviewed 3 weeks ago via mobile

Great hotel overall. We ended up with an amazing one bedroom suite!! It was just a few dollars more on one of the booking websites and with two kids and a dog SO worth it. The cost for the dog seemed very pricey though ($58 with taxes... I should have checked the website more closely but we've never paid more...

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Helpful?
Thank Anna Jeanette A
MaryKay M, General Manager at Residence Inn Danbury, responded to this review

Dear Guest, Thank you for taking the time to write your review! I'm so pleased you enjoyed your stay at our property and were able to take advantage of our amenities and super breakfast. I'm sorry you found the pool so cold. It is being checked right now to ensure the temp is about 84 degrees (give or take 1...

Jensen Beach, Florida
Reviewed 4 weeks ago

I have spent nine weeks this year at the Residence Inn in Danbury. They are clean and comfortable. They have some small issues, just as any business would. If any of these "small issues" happen to bother you...they jump thru hoops to fix it. For example, a dirty ceiling vent-that got missed, they come take care of it. They couldn't...

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Helpful?
Thank Janet G
MaryKay M, General Manager at Residence Inn Danbury, responded to this review

Dear Janet G, Thank you so much for taking time to let everyone know about our great staff and service. I'm so happy that we're able to provide an experience to rave about. Whenever there's an issue we do our very best to resolve it to our guest's complete satisfaction. Please feel free to contact me personally for any additional...

Reviewed 21 March 2017

Stayed at the property with some friends and I cannot say enough good things about their staff. From check-in, to housekeeping, to their overnight manager, it was great to see such a high performing cohesive team. Congrats to whomever runs this hotel, top notch!

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Helpful?
Thank Alex B
MaryKay M, General Manager at Residence Inn Danbury, responded to this review

Hi Alex, I am so pleased you enjoyed your stay and we really appreciate you taking the time to post your observations. I hope you will come back to see us soon. If so, please feel free to contact me personally to arrange your accommodations!

Bedford, New York
Reviewed 21 March 2017

We loved our room with the gas fireplace!! Hotel was very clean and staff was very attentive. Breakfast was included and was good. We asked for a recommendation for dinner and walked across the parking to Chuck's - it was great!!!

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Helpful?
Thank Sbesterman
MaryKay M, General Manager at Residence Inn Danbury, responded to this review

Dear Sbesterman, Thank you so much for taking the time to review our property. I'm so please you were able to enjoy the fireplace in your room and that you found our facility to be clean and our staff attentive. Please come back to visit soon!

Hamden, Connecticut
Reviewed 6 March 2017

No real complaints about this hotel. Stayed here during a Management change. Similar to most other Residence Inns from the 1990's. Hotel can be hard to find at night. Restaurant across the parking lot. Close to mall and I-84.

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Helpful?
Thank D0205
MaryKay M, General Manager at Residence Inn Danbury, responded to this review

Hi D0205, Thanks for taking the time to post a positive review of our property and for pointing out that our location is super-convenient to shopping at the upscale Danbury Fair Mall and a well-known local Steakhouse. I would love to hear your thoughts on how we could impact your opinion to make our property feel a little more contemporary....

A TripAdvisor Member
1 review
Reviewed 3 March 2017 via mobile

During my stay, I experienced nothing but the beat customer service. The people that work here all very friendly and helpful. They were all always eager to help and very accommodating. I highly recommend.

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Helpful?
Thank A TripAdvisor Member
MaryKay M, General Manager at Residence Inn Danbury, responded to this review

Dear Guest, I really appreciate your rave review of our customer service and am so pleased that we were able to provide that level consistently for a full month. I don't know the reason for your stay but if you have the opportunity to come back, please do! If you are now a local resident, please stop by and have...

Reviewed 24 February 2017 via mobile

I'll be contacting corporate definitely......I couldn't even imagine a Marriott being ran like this. What has been going on and all. Very unprofessional. Never in my hotel travels dealt with adult behavior like this towards a guest. Well known to others and corporate should be well aware of this.

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Helpful?
Thank Denise W
SHS_Tarrytown_GM, General Manager at Residence Inn Danbury, responded to this review

I'm sorry but there is no information here that I am able to address. I would really appreciate the opportunity to speak with you in person regarding your review of our hotel. I am especially keen to understand your specific issues regarding how the hotel is run and which adult has behaved badly towards you. What is the issue that...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Breakfast Available

Additional Information about Residence Inn Danbury

Address: 22 Segar Street, Danbury, CT 06810-6325
Region: United States > Connecticut > Danbury
Price Range: ₹ 8,090 - ₹ 15,346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Danbury 3*
Number of rooms: 78
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Also Known As:
Residence Inn Danbury Hotel Danbury
Danbury Residence Inn
Hotel Style:
#4 Business Hotel in Danbury
#5 Family Hotel in Danbury
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Danbury staff and other travellers.
4 questions
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Cedarhurst, New York
10 months ago

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Questions? Get answers from Residence Inn Danbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay at this hotel if you would like peace and quiet.”
I3336TPlynnb, 13 Apr 2017 | Read review
“Top floor facing hotel front”
AndrewS971, 25 Nov 2016 | Read review
“3rd floor is best since it does not have anyone above you. As with all R I the room has a kitchen and a work area for your computer.”
RACOURT, 20 Jul 2016 | Read review
“Ask for a room facing Segar St, not the highway. It is more quiet, but I needed earplugs to sleep anyway.”
rparker2016, 27 Jan 2016 | Read review
“We had three in the room and the pull out couch and a roll away made us all happy and comfortable.”
lauriesmith50, 5 Jan 2016 | Read review
5 of 5