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Best Western Plus New England Inn & Suites

Expedia.comUS$ 102*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 126*
US$ 102*
US$ 126*
US$ 101*
US$ 126*
US$ 102*
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Best Western Plus New England Inn & Suites
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266 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus New England Inn & Suites
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Showing 262: English reviews
Raleigh, United States
Reviewed 17 July 2016

Traveling with a cat. Tried 3 rooms before I found one that didn't smell of cigarette smoke. Staff accommodating helping with this. Rooms are dark, outmoded, dreary (all drab brown and beige) but clean. Usual hot breakfast with eggs, bacon and sausage, not just continental carbohydrates. Very convenient location on Rte. 5 with no noise. Good value for a quick...

Review collected in partnership with Best Western
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Helpful?
Thank Sandra B
Gary D, General Manager at Best Western Plus New England Inn & Suites, responded to this review

Thank you for your review. We are sorry you had concerns with a smoking smell especially we are 100% non smoking. We will certainly look into this. Our hotel was newly renovated recently and we are sorry you did not like the decor which most of our guests find very attractive. We are glad that you enjoyed our breakfast and...

Huntersville, North Carolina
Reviewed 14 July 2016

We ended up having to travel to Connecticut to my former home town of Berlin to help my folks out at the last minute in June. We stayed at the Best Western Plus for what turned out to be two weeks as we had to keep extending our stay. The staff was excellent and very helpful, ensuring we didn't have...

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Helpful?
Thank Lu-Ann M
Gary D, General Manager at Best Western Plus New England Inn & Suites, responded to this review

Thank you for your review and feedback. We are glad you enjoyed your stay with us and our helpful staff. Thank you and we hope to have you stay with us again in the future!

Reviewed 14 July 2016 via mobile

Because of home construction issues had to find a local hotel in a hurry. Front desk reception was excellent. Very professional staff. Warm welcome. Room isn't anything fancy but very clean and quiet. Plentiful towels. Linens clean. It did have a fridge & microwave. Hotel was exceptionally quiet. No noise between rooms or in hallways. Parking is plentiful & convenient....

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Helpful?
Thank laurawB2738RX
Gary D, General Manager at Best Western Plus New England Inn & Suites, responded to this review

Thank you for your recent stay with us and your review. Thank you for the "5 Star" rating for our service and cleanliness. We look forward to having you stay with us again in the future!

Boston, Massachusetts
Reviewed 7 July 2016

I really like Berlin Best Western Plus love my suite my favorite is the Jacuzzi also the second room with a fire place and a second TV. that is also what my husband love about this location. I would recommend Best Western to any of my friends.

Review collected in partnership with Best Western
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Helpful?
Thank Michelle C
Gary D, General Manager at Best Western Plus New England Inn & Suites, responded to this review

Thank you for your recent review. We are happy to hear you enjoy our whirlpool suite with fireplace! We look forward to having you stay with us again!

Fish Creek, Wisconsin
Reviewed 27 June 2016

we are never disappointed with the quality of service at this best western and have been staying there for several years now whenever we need to be traveling in Connecticut. the staff is knowledgeable, caring and efficient and the room is always clean and ready for us even when we arrive earlier than the normal check in time. the breakfast...

Review collected in partnership with Best Western
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Helpful?
Thank jenna5309
Gary D, General Manager at Best Western Plus New England Inn & Suites, responded to this review

Thank your for staying with us over the years. We are happy to hear you find our staff friendly and helpful and our rooms clean. We look forward to having you back on your next visit to CT!

Hatfield, Pennsylvania
Reviewed 20 June 2016

I stayed at this hotel for one evening two weekends in a row as I dropped my kids off and then picked them up from visiting family. It was a very well maintained hotel. Friendly staff. Nice, clean pool. Good quality breakfast. The woman who attended the breakfast area was very friendly. The only thing keeping me from giving 5...

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Helpful?
Thank Katie J
Gary D, General Manager at Best Western Plus New England Inn & Suites, responded to this review

Thank you for your feedback and review. We are glad you enjoyed our friendly and helpful staff and our clean and well maintained hotel. We have also fixed the issue regarding the commode in your room and appreciate you letting us know. We look forward to having you back with us in the future!

Sunset Beach, United States
Reviewed 7 June 2016

Good place to stay. Convenient location and always clean rooms. Stayed here many times last year and never disappointed. Will book again. Staff very friendly and breakfast lady goes beyond to satisfy.

Review collected in partnership with Best Western
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Helpful?
Thank Peter L. K
Gary D, General Manager at Best Western Plus New England Inn & Suites, responded to this review

Thank you for staying with us and your review. We are happy to hear that you enjoy your stay and glad to have you stay with us frequently. We look forward to seeing you again in the near future!

Bronx, United States
Reviewed 7 June 2016

i would recommend this hotel to family and friends. the staff are very nice, the rooms are very clean, house keeping was very helpful, the pool was nice n warm, breakfast was awesome. the lady in the breakfast area was so sweet. thinking about going back soon!

Review collected in partnership with Best Western
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Helpful?
Thank Jenny P
Gary D, General Manager at Best Western Plus New England Inn & Suites, responded to this review

Thank you for staying with us and recommending us to family and friends! We look forward to having you stay with us again soon!

Middletown, Delaware
Reviewed 6 June 2016

We checked in last night for a one night stay while visiting family in the area. Facility seemed to be recently renovated. Everything was clean and comfortable. Our Breakfast Host, Ann, helped us grab a bite before we hit the road. Over all nice stay. Didn't use their indoor heated pool, but was tempted. Towels and linens were good quality,...

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Helpful?
Thank DebMcH8
Gary D, General Manager at Best Western Plus New England Inn & Suites, responded to this review

Thank you for staying with us and your review. We are happy to hear you enjoyed your stay with us and hope that you will revisit us when you are in the area!

Waterbury, Connecticut
Reviewed 3 June 2016

Fun with my grown daughters and grandchildren! We were involved in a sports tournament and this was a nice break between games to go to pool. Kids loved it. Breakfast was good. They allowed us to check in 1 hour early which gave kids more time to swim

Review collected in partnership with Best Western
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Helpful?
Thank Cat52905
Gary D, General Manager at Best Western Plus New England Inn & Suites, responded to this review

Thank you for staying with us. We are happy to hear you enjoyed your stay with us and hope to have you back again if you are in the area for another tournament.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Best Western Plus New England Inn & Suites

Address: 2253 Berlin Turnpike, Berlin, CT 06037-4036 (Formerly BEST WESTERN PLUS New England Inn & Suites)
Region: United States > Connecticut > Berlin
Price Range: ₹ 5,877 - ₹ 12,917 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus New England Inn & Suites 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Plus New England Inn And Suites
Best Western Plus New England Hotel Berlin
Best Western Berlin
Berlin Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus New England Inn & Suites staff and other travellers.
8 questions
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Questions? Get answers from Best Western Plus New England Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opt for the second floor and away from the elevator.”
Birdie2050, 23 May 2017 | Read review
“do not stay here if it is full to capacity”
customer1234352, 13 May 2017 | Read review
“Ask for a room to the rear of the building. The front of the hotel faces a busy highway”
Sassy96, 5 Mar 2017 | Read review
“I always prefer lower level, we had first floor 125 I believe we faced the opposite side of the parking lot facing the trees nice view!!”
292donnab, 1 Nov 2016 | Read review
“I like rooms in the center of the hallways. Smoke smells usually come from the ends of the building where people park.”
N9294CGlindac, 1 Nov 2016 | Read review
5 of 5
Expedia.com
US$ 102* /night
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PricelineUS$ 101
BestWestern.comUS$ 102
TripAdvisorUS$ 102
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*Disclaimer
Prices are for 1 room, 2 adults
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