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    Best Western Plus New England Inn & Suites

    2253 Berlin Turnpike, Berlin, CT 06037-4036
    Hotel website
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 121
    US$ 94
    SAVE US$ 27
    US$ 95
    US$ 95
    Traveller (16)
    Room & Suite (11)
    Dining (5)
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    Overview
    • Excellent50%
    • Very good29%
    • Average11%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “front desk” (39 reviews)
    “pool hours” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus New England Inn & Suites
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (278)
    Traveller rating
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    1 - 5 of 274 reviews

    Reviewed yesterday

    staff cared more about getting lunch then checking us in was not given water or snacks at check like I get at other Best Western room was good bed was good was not offered express check out the in door pool was nice clean and...More

    Review collected in partnership with Best Western
    Thank Carl M
    Hotel's Favourite
    Reviewed 4 weeks ago

    In March I booked a handicap accessible room at this hotel through another on-line travel service, for a late June stay. A few days before our trip, I called the hotel and discovered that the travel service failed to communicate our need to the staff,...More

    Thank evets1961
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 3 weeks ago

    Thank you for staying with us, we really do appreciate your business. We are so happy that we were able to accommodate you and your wife and that you guys had a good time. We hope that you will stay with us again in the...More

    Reviewed 6 days ago

    The housekeeper we had during the week only kept on to leave hand towels, one time we didn't get toilet paper and had to call the front desk at 6:45am as we ran out and I was having a problem with my celiac disease. Shampoo,...More

    Review collected in partnership with Best Western
    Thank 545joanm
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 4 days ago

    On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

    Reviewed 1 week ago

    Very clean hotel, and very friendly staff all around. Breakfast was very good and much appreciated. We were promptly checked in upon arrival. Any questions I had were answered with just a call to the front desk. We were able to receive extra towels in...More

    Review collected in partnership with Best Western
    Thank catherinehQ9806IS
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 1 week ago

    Thank you for continuing to choose our hotel for your stay, we appreciate your business and love having you all here. We are pleased to see that you enjoyed stay thoroughly and we look forward to your next stay.

    Reviewed 2 weeks ago

    Getting here was not easy. No left turn into hotel from southbound Berlin Turnpike (turn lane has no access to hotel, so you have to go half a mile beyond and make a U-turn, watching out for speeding northbound cars, with no turn lane to...More

    Thank R0ad_tripping_family
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 1 week ago

    Thank you so much for choosing our hotel for your stay, we certainly do appreciate your business. We are happy to see that you had a good stay with, and that our recent updates contributed to your good stay. We look forward to your next...More

    Comfort Inn & Suites Conference Center
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$ 91 - US$ 181 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 52
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Best Western, Hotels.com, Travelocity, Priceline, Hotwire, Cancelon, Evoline ltd and HotelQuickly so you can book your Best Western Plus New England Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Connecticut >
    • Berlin
    • Also Known As
    • Best Western Plus New England Inn And Suites ,
    • Best Western Plus New England Hotel Berlin ,
    • Best Western Berlin ,
    • Berlin Best Western
    Add Photo Photos
    Traveller (16)
    Room & Suite (11)
    Dining (5)
    Hotel & Grounds (9)
    Bathroom (3)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Anita E
    19 April 2017|
    Answer
    Response from Gary D | Property representative |
    Hello we are 18 miles away which is about 20 minutes. Our hotel is located in the center of CT making it convenient to visit other attractions as well. We also have many restaurants close by and an indoor pool. Please call... More
    2
    Votes
    MGJZ
    17 November 2016|
    Answer Show all 5 answers
    Response from Jenny P | Reviewed this property |
    Yes there is a mall like 5 minutes away in car, n breakfast is good, the have cold cereal, hot cereal,waffles, eggs (scrambled or hard boil) sausauge patties, bacon, bread (white or wheat) bagels as well, fruits, danish... More
    2
    Votes
    Anonymous N
    2 November 2016|
    Answer Show all 5 answers
    Response from cathelynj | Reviewed this property |
    It's heated and not over chlorinated. Not a huge pool, but nice enough.
    1
    Vote
    Room Tips
    "Check refrigerator setting if you plan to use it."
    Read review
    "Ask for a room with a view of the woods. It will probably be a view of a roof, but it beats the alternative..."
    Read review
    "Opt for the second floor and away from the elevator."
    Read review
    "do not stay here if it is full to capacity"
    Read review
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