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Sonnenalp

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852 Reviews from our TripAdvisor Community

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Showing 825: English reviews
Arlington, Virginia
Reviewed 2 weeks ago

One of our favorite hotels. The staff is super friendly and the concierge was so helpful. Amazing breakfast buffet - don't miss it! The rooms are so cozy and the beds are fabulous plus we came back to cookies and fresh bottled water in our room every night. The hotel has a great relationship for ski rentals and they make...

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Helpful?
Thank Diane L
jfaessler, Owner at Sonnenalp, responded to this review

Thank you for being one of your favorite hotels. We know our team is made up of dedicated, friendly and talented people. Your recognition of that fact is much appreciated.

Boulder, Colorado
Reviewed 2 weeks ago

I hadn't stayed at this hotel in 23 YEARS!! There was no reason--We mostly spent winter times in Beaver Creek and then began staying in Vail again the last couple years. It was a complete fluke staying there on our most recent trip, but it could not have been better and completely changed our ideas of where to stay in...

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Thank Bouldero
jfaessler, Owner at Sonnenalp, responded to this review

What a nice review. Thank you. Hard to believe that the Sonnenalp has been in Vail for almost 40 years. It makes us very proud to hear from a guest recognize our efforts to get a little better every year. We are delighted to have you back.

Krun, Germany
Reviewed 2 weeks ago

Whatever you are expecting, you won't miss it ! There is no place on Earth where i could find more service and hospitality. Kitchen is absolut phantastic. The rooms offer perfect privacy and the beds give a perfect possibility to relax from hard skiing on really the best Snow on Earth!

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Thank armin847
jfaessler, Owner at Sonnenalp, responded to this review

thank you for your stay with us and for this nice review. We will happily share your comments with our team. Come back soon ....

Paris, France
Reviewed 2 weeks ago

I booked a very high level room: the prenium suite. We arrived at the hotel at 2.30, the room was not still available. No worries we go visiting the town.we come back at 4.00, the room still not clean!! 20 minutes for sure promised by the supervisor. Finally we can occupied theroom at 5.00pm!!!and when i ask if we could...

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Thank Petelo M
jfaessler, Owner at Sonnenalp, responded to this review

Our sincere apologies for this occurance. At full capacity it is a challenge to manage arrival and departure times and timely preparation of the rooms for the newly arriving guests. We continuously work on solving this challenge so both our arriving guest and departing guest are satisfied. I am sorry we did not get it right for you and appreciate...

Denver, CO
Reviewed 2 weeks ago

This is one of my favorite hotels in the world. Maybe it's because I grew up in Southern Germany, but it really does feel like home away from home. The service is impeccable, the coziness factor is extreme, and the location is the best. They have the best breakfast buffet in the world!

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Thank LeMunro
San Antonio, Texas
Reviewed 3 weeks ago

We used to visit the Sonnenalp twice a year in the 90's. Then in 2001 we moved to Vail and lived there full-time until 2013. We went to the Sonnenalp often as it has the best breakfast in town and the Bully is usually full of locals. It still has the best breakfast in town !! During our stay we...

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Thank David G
Asheville, North Carolina
Reviewed 3 weeks ago

Stayed here for two nights on business. Did not ski while staying here, so I cannot speak to the experience for those trying to hit the slopes from the hotel. Anyway, this hotel is truly top notch. European mountain chic, service is outstanding, and rooms are great. The beds are super comfortable, free wi-fi, bathrooms are fantastic with heated floors,...

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Thank DoctorsK
Reviewed 3 weeks ago

The Sonnenalp is a beautiful old world European hotel with the most spectacular spa, bar and dining room. It is superbly furnished, the fireplaces a dream, and the views are breathtaking and cozy at the same time. The staff is exceptional, even for a five star resort. They are friendly, courteous, and helpful....very well trained. They literally bend over backwards...

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Thank jeffpauly
jfaessler, Owner at Sonnenalp, responded to this review

Thank you for staying with us. We are very proud of our team of employees creating an atmosphere where our guest feel comfortable, home, and well taken care of. I look forward to sharing your comment and continue our efforts to provide exceptional service every day.

Boulder, Colorado
Reviewed 3 weeks ago

This hotel is an incredible property, the service is impeccable! If you can, include the breakfast in your package, it's an awesome way to start your day. Without asking, we were upgraded to a beautiful unit with large living area, separate bedroom, 3 sided balcony overlooking Vail Village! I'm not that charming, but what the hell! I highly recommend Sonnenalp.

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Thank franksmycpa
jfaessler, Owner at Sonnenalp, responded to this review

Thank you for staying with us and taking the time to write this review. We are happy to read that you enjoyed your stay and look forward to seeing you again.

Houston, Texas, USA
Reviewed 3 weeks ago

Another great ski trip with our friends at The Sonnenalp! We flew in to Eagle. The Hotel picked us up at the airport on time. Jason Noring in Reservations had selected a spectacular room for us. We checked in early. The front desk radioed Housekeeping and they prepared our room early. While we waited we went to The Bully. Coldest...

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Thank Pearsonpc
jfaessler, Owner at Sonnenalp, responded to this review

Thank you for staying with us. We are so happy that you had a good time and enjoyed the great snow this year. I will happily pass on your comments to Jason, Victor and Lubo and the rest of our team.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sonnenalp is a unique hotel in Vail, Colorado renowned for personal service and genuine, family-run hospitality. Enjoy world-class amenities and conveniences in the heart of Vail Village. ... more   less 

Additional Information about Sonnenalp

Address: 20 Vail Road, Vail, CO 81657-5010
Region: United States > Colorado > Vail
Price Range: ₹ 16,702 - ₹ 78,079 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sonnenalp 5*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia and Jetsetter so you can book your Sonnenalp reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sonnenalp Resort Of Vail Hotel Vail
Sonnenalp Hotel Vail
Sonnenalp Resort Vail
Hotel Style:
#1 Luxury Hotel in Vail
#1 Top resorts Hotel in Vail
#1 Spa Hotel in Vail
#3 Business Hotel in Vail
#6 Romantic Hotel in Vail
#7 Family Hotel in Vail
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Questions & Answers

Here's what travellers have asked, with answers from Sonnenalp staff and other travellers.
5 questions
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Questions? Get answers from Sonnenalp staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room looking up the mountain”
 of 5 bubbles cjo9, 18 Feb 2017 | Read review
“The corner suites are awesome”
 of 5 bubbles moliver8400, 15 Feb 2017 | Read review
“High Quality everywhere. It depends only on the space you need !”
 of 5 bubbles armin847, 5 Feb 2017 | Read review
“Suite 435 is enormous and amazing for families!”
 of 5 bubbles LeMunro, 3 Feb 2017 | Read review
“Ask for creekside room!”
 of 5 bubbles jeffpauly, 30 Jan 2017 | Read review
5 of 5