Pinnacle Grand Jomtien Resort
37/2-11, Moo 2, Sukhumvit Road, Soi 8, Jomtien Beach, Pattaya 20250 Thailand
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About
#2 of 4 resorts in Jomtien Beach
Location
Cleanliness
Service
Value
The PINNACLE Grand Jomtien Resort is located on its own private beach, Na Jomtien Beach, separated from the Jomtien/Pattaya beaches, and is about 9 km from South Pattaya. The hotel low rise buildings are set amidst a tropical landscape of lawns, pools and tropical trees. The 345 hotel rooms and suites are located in 8 low rise buildings (ground floor + 2 floors) which are grouped around a free size swimming pool with a children's paddle pool, the Pool Bar and a large pond amidst a tropical garden with palm trees flowering shrubs and orchids. Beyond this area lays the second swimming pool, a large lawn with palm trees and sunshades, the Beach Restaurant and Bar and the wide sandy beach. Two more pools can be found spread around the property, close to the guest accommodations. The PINNACLE Grand Jomtien Resort & Spa is specially suited for families and guests who want a private, peaceful and relaxing holiday on a private beach while shopping, entertainment, and festivities of Pattaya are awaiting.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Airport transportation
Business Centre with Internet Access
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
Thai
Location
44Car recommended
Grade: 44 out of 100
15Restaurantswithin 1 km
0Attractionswithin 1 km
37/2-11, Moo 2, Sukhumvit Road, Soi 8, Jomtien Beach, Pattaya 20250 Thailand
Name/address in local language
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"A beachside haven at [Pinacle grand jomtien resort Pattaya]! Waking up to the soothing sound of waves, breathtaking ocean views, and impeccable hospitality. A perfect retreat where luxury meets the serenity of the sea. 🌊🏨 #SeasideParadise"
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Please booked before in advance.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abby Salvador, Guest Services / Front Office at Pinnacle Grand Jomtien Resort
Responded 2 weeks ago
Dear Navigate65626127102, Thank you for taking the time to share your wonderful experience. We are thrilled to hear that you had such a great stay with us. It's fantastic to hear that you enjoyed our nice view and staff service during your visit. We will ensure your compliments reach the entire team for their efforts in making your stay special. Thank you for your kind words and for choosing to stay with us. We're looking forward to welcoming you back soon. Kind regards, Abby Salvador Guest Relatons Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First, I want to thank the team for their hospitality during our vacation. We arrived early after LONG flight & the staff made us feel welcomed by looking after our bags, getting us signed in & offering us welcome drink. The front desk staff were very helpful, gave us information & directions when needed. The breakfast team were very efficient, always asking if we need anything. Breakfast was lovely. Freshly cooked eggs, fruit and salad, endless supply of fresh toast & hot drinks They also got the beach club where u got the stanning view and beautiful pool and restaurant where you can dine in for lunch and dinner Overall, we are planning to return in a year or so. The service at this resort was great and made our stay delightful.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Abby Salvador, Guest Services / Front Office at Pinnacle Grand Jomtien Resort
Responded 30 Oct 2023
Dear B6822IVjamesm, Thank you for choosing Pinnacle Grand Jomtien Resort and Beach Club, and for taking the time to share your experience with us. We're delighted to hear that we were able to make your stay memorable. Our commitment to providing friendly and attentive service is at the forefront of our guest experience, and we're thrilled to know that every staff member made you feel acknowledged and welcome. We'd also like to extend our appreciation for highlighting the front desk and our breakfast team. Your recognition is greatly appreciated, and we will make sure to pass on your kind words to the team. Our prime location near the beach is indeed a great advantage for families, allowing you to enjoy the beach with ease. Thank you for your valuable feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Kind regards, Abby Salvador Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Relax Resort, With nice swimming pool and direct beach access 🏖️ Nice and Relax Resort. Like the swimming pool, and great that has direct access to the Beach. Hotel room where we stayed are newly renovated. Resort nice design and holiday feel. Staffs are polite. I Enjoy the morning buffet breakfast here with good mix of Thai and International.
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Abby Salvador, Guest Services / Front Office at Pinnacle Grand Jomtien Resort
Responded 30 Oct 2023
Dear Z3589ANethans, Thank you for sharing your wonderful experience with us. We're thrilled to hear that you found our Resort nice and relaxing. We aim to create a relaxing and beautiful environment for all our guests to enjoy. We're delighted that you enjoyed the morning breakfast buffet. It's our goal to provide exceptional service. We will be sure to pass along your compliments to our F&B team. We look forward to welcoming you back for another memorable stay in Pinnacle Grand Jomtien Resort and Bach Club. Kind regards, Abby Salvador Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort is so big and the New room is very nice! They just open a week before we arrived. My family enjoyed the seaview from the room very much. All the furniture is newly done. There is a balcony that you can step into the lawn. We wish we stayed longer. Will go back again.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Abby Salvador, Guest Services / Front Office at Pinnacle Grand Jomtien Resort
Responded 27 Oct 2023
Dear Kacharine K, Thank you very much for sharing your wonderful experience at Pinnacle Grand Jomtien Resort and Beach Club on TripAdvisor. It's especially heartwarming to know that you felt like you were at home, as creating a comfortable and welcoming environment for our guests is one of our top priorities. Moreover, we appreciate your kind words about our newly modernized sea view rooms, our team is inspired to continue delivering exceptional hospitality Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay. Yours sincerely, Abby Salvador Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I took my family to stay for a long holiday. Impressed by the sea view room, very beautiful, good atmosphere. The service of the staff is good. and the food is very delicious There are a lot of swimming pools, the children like them very much. There is definitely a chance to go back and stay again.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abby Salvador, Guest Services / Front Office at Pinnacle Grand Jomtien Resort
Responded 25 Oct 2023
Dear Chittatent, We are truly heartened to receive your generous review of Pinnacle Grand Jomtien Resort and Beach Club. Thank you for letting us know how much you enjoyed your stay with us, we are especially pleased that you felt well-looked which highlighted your experience. We look forward to having you with us again in the near future. Yours sincerely, Abby Salvador Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The minimum i expect when i go to a hotel is a greeting, the receptionist didn’t even bother to say hello. When you’re checking in you feel you are at the immigration office at the airport not at a hotel. The receptionist doesn’t talk to you like he has been instructed not to talk . We went 3 people booked 3 single rooms w get our rooms keys and apparently he gives us 3 rooms with twin beds. I ask why he gave us twin beds he said because we didn’t ask for king and he replies very very rudely like ‘why you don’t tell me you want a king’ , i actually didn’t think 3 people would need 6 beds but sure…I work more than 12 hours a day 6 days a week, when i take 2 days off to go to pattaya this guy just comes and ruins it with his rude hostile behavior, force me to sleep in a room alone on a single bed on my well deserved 2 day staycation. This is really a pitty. It shows why the resort is not well maintained it is because the employees don’t really want to work. Same happened for the check out , we went with all our bags and stand up in front of the reception waiting to check out we weren’t even greeted nor assisted until we had to go and check if they are available to serve us. The word ‘sawasdee ka’ no one uses it at this resort Anyway, the resort location is beautiful and the land they have is magnificent, 2 pools a private beach access and even a beach club next to it, but i would never step foot in that hotel again. And this guy that you have at the reception must be fired immediately if this is a business you’re trying to run bcz the guy thinks it’s his house not a hotel where he needs to behave and treat people with good manners or at least smile! It’s called hospitality! Also, i am talking from 13 years of experience in the hospitality industry and a Phd in Tourism, if I was managing this hotel, this guy would be sent home today before tomorrow …
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Date of stay: September 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: The only good thing is the beach club
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abby Salvador, Guest Services / Front Office at Pinnacle Grand Jomtien Resort
Responded 25 Oct 2023
Dear SamdM2374OE, I am sorry to read of your less than satisfactory experience at Pinnacle Grand Jomtien Resort and Beach Club. I can assure you that this is not the typical Pinnacle hospitality experience that our team continually works hard to deliver to all our guests. Whilst I am pleased that you found the resort’s location, pools, private beach and beach club beautiful and magnificent, your feedback very much reminds us of how integral first impressions and quality service delivery is to the overall guest experience. We are addressing your comments to ensure that our service effectively moves from average to excellent. We hope that there will be another opportunity to deliver a more positive and memorable stay at Pinnacle Hospitality in the future. Thank you for your valuable feedback. Yours sincerely, Abby Salvador Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Went there with family and we loved it. The resort is very spacious, lots of gardens and pools and it has its own beachfront. The room is well maintained. The standard room is three story and it doesnt come with elevator. You may have to request lower floor.
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abby Salvador, Guest Services / Front Office at Pinnacle Grand Jomtien Resort
Responded 25 Oct 2023
Dear Pruetp2019, Thank you for leaving us a review of your recent stay experience with us at Pinnacle Grand Jomtien Resort and Beach Club, I am truly delighted that you enjoyed your time with us. Thank you for all your positive comments on our hotel, we are looking forward to having you with us again in the future. Yours sincerely, Abby Salvador Guest Relation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a great resort for family! It sits right on the beach and offers lots of gardens and space to walk around. There are 4-5 swimming pools so we try new pool everyday. We stayed in their standard room, quite spacious and comes with a balcony. The room are not new but kept in OK condition. Overall, this isn't a new hotel but the facilities are maintained. I recommend to drop by at Alexa Beach Club for food. It's a very nice beach club. Hotel guests get 10% off food.
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Date of stay: May 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I booked here because I wanted some relaxation, this didn't happen, a company group were having a sports day complete with loud speakers blasting out a running commentary and music. There was no room on the beach since the russian tourists had occupied all the sun loungers with towels and belongings for the entire duration of their stay. The hotel did nothing to alleviate this problem, leaving the rest of the guests, without anywhere to relax. The Alexa beach area was closed during the week due to apparent maintenance which I didn't see. The breakfast was the usual fried rice buffet, a buffet is not the most hygienic with every guest using the same utensils. Apart from that, the rooms were large and comfortable, WiFi was almost non existent and the TV channels were 90% Thai, very limited.…
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Once great I can imagine, this place has been neglected and a bit rundown post covid. The resort beach was trashy with broken glass post new years eve event. Beautiful koi fish though. Lady liked the rice soup. Man wished that the breakfast egg omelet station was open every morning - it was just one morning during a 4 day 3 night visit. Kinda outside of town on a crappy dirt road. Entrance off main road dangerous. Pattaya truck-taxi drops off on highway and you have to walk across the highway to get back to hotel. Sketchy- like the old Frogger video game. Wild dog warnings for pedestrians and scooters. The villas pool was very nice and quiet. The main pools looked nice. Lot’s of fish can be seen from beach. We were annoyed by no hot water in our villa and every day the TV language had to be reset to English by a technician.…
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$44 - $69 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pinnacle grand jomtien hotel jomtien beach, pinnacle grand jomtien resort and spa
LOCATION
ThailandChonburi ProvincePattayaJomtien Beach
NUMBER OF ROOMS
345
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Claim Your ListingPINNACLE GRAND JOMTIEN RESORT (Pattaya/Jomtien Beach, Thailand) - Resort Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Pinnacle Grand Jomtien Resort
Which popular attractions are close to Pinnacle Grand Jomtien Resort?
Nearby attractions include A' La Campagne (1.2 km) and Pattaya Paintball Park (1.1 km).
What are some of the property amenities at Pinnacle Grand Jomtien Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Pinnacle Grand Jomtien Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pinnacle Grand Jomtien Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pinnacle Grand Jomtien Resort?
Yes, free parking is available to guests.
What are some restaurants close to Pinnacle Grand Jomtien Resort?
Conveniently located restaurants include Alexa Beach Club Pattaya, Bacco Beach Restaurant & Wine Bar, and Drifters Beach Cafe.
Are there opportunities to exercise at Pinnacle Grand Jomtien Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Pinnacle Grand Jomtien Resort have an airport shuttle?
Yes, Pinnacle Grand Jomtien Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pinnacle Grand Jomtien Resort have airport transportation?
Yes, Pinnacle Grand Jomtien Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pinnacle Grand Jomtien Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Pinnacle Grand Jomtien Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.