Pinnacle Grand Jomtien Resort
37/2-11, Moo 2, Sukhumvit Road, Jomtien Beach, Pattaya 20250 Thailand
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Room & Suite (433)
Pool & Beach (266)
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Avg. ₹4,414 /night, 1/14 - 1/15
₹6,058
per night
₹5,150
per night
₹4,241
per night
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About
#2 of 4 resorts in Jomtien Beach
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The PINNACLE Grand Jomtien Resort is located on its own private beach, Na Jomtien Beach, separated from the Jomtien/Pattaya beaches, and is about 9 km from South Pattaya. The hotel low rise buildings are set amidst a tropical landscape of lawns, pools and tropical trees. The 345 hotel rooms and suites are located in 8 low rise buildings (ground floor + 2 floors) which are grouped around a free size swimming pool with a children's paddle pool, the Pool Bar and a large pond amidst a tropical garden with palm trees flowering shrubs and orchids. Beyond this area lays the second swimming pool, a large lawn with palm trees and sunshades, the Beach Restaurant and Bar and the wide sandy beach. Two more pools can be found spread around the property, close to the guest accommodations. The PINNACLE Grand Jomtien Resort & Spa is specially suited for families and guests who want a private, peaceful and relaxing holiday on a private beach while shopping, entertainment, and festivities of Pattaya are awaiting.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Beach
Airport transportation
Business Centre with Internet Access
Wifi
Adult pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Sun umbrellas
Dry cleaning
Laundry service
Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Park View
Languages Spoken
Thai
Location
37/2-11, Moo 2, Sukhumvit Road, Jomtien Beach, Pattaya 20250 Thailand
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 43 out of 100
43
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Detailed Reviews
I booked here because I wanted some relaxation, this didn't happen, a company group were having a sports day complete with loud speakers blasting out a running commentary and music. There was no room on the beach since the russian tourists had occupied all the sun loungers with towels and belongings for the entire duration of their stay. The hotel did nothing to alleviate this problem, leaving the rest of the guests, without anywhere to relax. The Alexa beach area was closed during the week due to apparent maintenance which I didn't see.
The breakfast was the usual fried rice buffet, a buffet is not the most hygienic with every guest using the same utensils.
Apart from that, the rooms were large and comfortable, WiFi was almost non existent and the TV channels were 90% Thai, very limited.
The breakfast was the usual fried rice buffet, a buffet is not the most hygienic with every guest using the same utensils.
Apart from that, the rooms were large and comfortable, WiFi was almost non existent and the TV channels were 90% Thai, very limited.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
If you have low expectations for your trip, this is a great place
It is true that it is by the beach (and it is rather a nice one), but the owners forgot that the product.
Even rooms are renovated (sea view ones) the building is old, rooms are not charming and you have from 10am. to 11pm a poor Quality sound music from the beach club beside (Alexa)
***I have the impression it belongs to the hotel, as they are connected
Even if the club is empty the music will never let you enjoy nature. Breakfast Buffet is pretty much industrial (cp sausages, bad dropped cafe, slide bread...) Everything to control cost
It is true that it is by the beach (and it is rather a nice one), but the owners forgot that the product.
Even rooms are renovated (sea view ones) the building is old, rooms are not charming and you have from 10am. to 11pm a poor Quality sound music from the beach club beside (Alexa)
***I have the impression it belongs to the hotel, as they are connected
Even if the club is empty the music will never let you enjoy nature. Breakfast Buffet is pretty much industrial (cp sausages, bad dropped cafe, slide bread...) Everything to control cost
Read more
Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Parking by the unfriendly frontdesk is usually busy, take the under the sun option around the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
First, I want to thank the team for their hospitality during our vacation. We arrived early after LONG flight & the staff made us feel welcomed by looking after our bags, getting us signed in & offering us welcome drink.
The front desk staff were very helpful, gave us information & directions when needed. The breakfast team were very efficient, always asking if we need anything.
Breakfast was lovely. Freshly cooked eggs, fruit and salad, endless supply of fresh toast & hot drinks
They also got the beach club where u got the stanning view and beautiful pool and restaurant where you can dine in for lunch and dinner
Overall, we are planning to return in a year or so. The service at this resort was great and made our stay delightful.
The front desk staff were very helpful, gave us information & directions when needed. The breakfast team were very efficient, always asking if we need anything.
Breakfast was lovely. Freshly cooked eggs, fruit and salad, endless supply of fresh toast & hot drinks
They also got the beach club where u got the stanning view and beautiful pool and restaurant where you can dine in for lunch and dinner
Overall, we are planning to return in a year or so. The service at this resort was great and made our stay delightful.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abby Salvador, Guest Services / Front Office at Pinnacle Grand Jomtien Resort
Responded 30 Oct 2023
Dear B6822IVjamesm, Thank you for choosing Pinnacle Grand Jomtien Resort and Beach Club, and for taking the time to share your experience with us. We're delighted to hear that we were able to make your stay memorable. Our commitment to providing friendly and attentive service is at the forefront of our guest experience, and we're thrilled to know that every staff member made you feel acknowledged and welcome. We'd also like to extend our appreciation for highlighting the front desk and our breakfast team. Your recognition is greatly appreciated, and we will make sure to pass on your kind words to the team. Our prime location near the beach is indeed a great advantage for families, allowing you to enjoy the beach with ease. Thank you for your valuable feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Kind regards, Abby Salvador Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a Pool Villa through Agoda, but hotel gave us a room in the hotel block. When queried were told we would have to pay an extra 1,700 per night for a pool villa, as the agent had only booked a room. As we had paid in advance we were not at all impressed. Who is pocketing the extra we paid for the pool villa?
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip: Nice sea views from very ordinary rooms, balcony dirty
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We went there for a night and we did not think it worth the money at all!
We reserved the garden villa which is away from the main lobby, we had to drive to the villa by ourself without information on the website and the parking area is the nightmare, and it's next to the huge & noisy laundry room which staff kept the door open so we notice that they put all the towels on the floor.
The room is outdated, dark, but big enough for us. The bed was very comfortable, clean, great pillows.
And you may need to bring your own bath amenities as they provided only cheapest bath amenities which it has not nice smell as same as the amenities you may find in the hostel.
Again after the long drive from home, you have to drive to the villa and drive to enjoy hotel facility at Alexa Beach Club as it too far to walk.
Alexa Beach Club is the best place in this hotel that you could feel relax, the pool & bar are well organizied and they have a lot of choices for cocktail, beer or wine. Only a bit upset with the food as the quality doesn't match with the over price which was set by the hotel
Breakfast buffet will be served at Alexa Beach Club and had limited choice of food but great.
Lastly we would like to thank you for the service from all staffs, we know that it's the hard time for them at this stage.
Nothing can bring us back ............
We reserved the garden villa which is away from the main lobby, we had to drive to the villa by ourself without information on the website and the parking area is the nightmare, and it's next to the huge & noisy laundry room which staff kept the door open so we notice that they put all the towels on the floor.
The room is outdated, dark, but big enough for us. The bed was very comfortable, clean, great pillows.
And you may need to bring your own bath amenities as they provided only cheapest bath amenities which it has not nice smell as same as the amenities you may find in the hostel.
Again after the long drive from home, you have to drive to the villa and drive to enjoy hotel facility at Alexa Beach Club as it too far to walk.
Alexa Beach Club is the best place in this hotel that you could feel relax, the pool & bar are well organizied and they have a lot of choices for cocktail, beer or wine. Only a bit upset with the food as the quality doesn't match with the over price which was set by the hotel
Breakfast buffet will be served at Alexa Beach Club and had limited choice of food but great.
Lastly we would like to thank you for the service from all staffs, we know that it's the hard time for them at this stage.
Nothing can bring us back ............
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Date of stay: April 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
After reading the reviews about the Grand Jomtien Pinnacle Hotel, I still couldn’t understand why they were so diametrically opposed. Now, having been with my family, I can draw my own conclusion. So, if you are accustomed to 5-star hotels, or 4-star hotels that fall slightly short of 5 stars, then you will be very disappointed, since this hotel barely reaches 3 stars, I’ll explain why. Well, it’s no secret that the sea in Pattaya is very dirty, so be prepared to see various bags, bottles, ropes in the water, this is not a minus of the hotel, but a very unpleasant moment, since you don’t really want to go into the water because for disgust. The downside of the hotel is that there are very few sun loungers, although the territory allows you to arrange as many of them as possible. The pool is a separate sore point. As it turned out later, special chemicals are added to the pool, which cause severe burns in children (boys aged 5-12 years). What can I say about the hotel itself: firstly, the location is strange, if I had walked in those places, I would never have thought that this was a hotel, since mostly people are used to seeing well-groomed areas in front of the hotel, planted with palm trees and flowers, which is natural did not have. Further, there is no reception desk, which is also quite strange for a hotel that positions itself as a 5-star hotel. Secondly, the Internet on the hotel premises works very poorly, and on some days there was no Internet at all, as they explained to me: Apparently, work is underway. Thirdly, the rooms simply do not have the personal hygiene products that everyone is used to, i.e., disposable kits, bathrobes, slippers, and sewing kits. Shampoo and soap are not in the usual bottles, but in dispensers located in the shower. Fourthly, the hotel is not fenced off: come in whoever wants, take what you want; not a single camera, that is, there are obvious security problems. Fifthly, the really important issue for me is the issue of nutrition. So, for breakfast every day it’s the same thing, no variety. Baked goods include only bread and croissants. The only fruits were pineapples, watermelons, rarely papaya and once bananas. In general, it’s sparse and gets boring quickly.
Accordingly, based on the above, we can conclude that if this is your first trip abroad or to Thailand, then perhaps you will like it, but if you are used to five-star hotels and have been to Asia, where there is a clean sea, ocean, excellent cuisine, room and stunning views, then this hotel is clearly not for you. Don’t waste your money and time, so as not to be disappointed, it’s better to go to Phuket or Sri Lanka. Also, do not trust the photographs posted on this site, as they do not correspond to reality, verified. I really hope that I can help someone with my review!
Accordingly, based on the above, we can conclude that if this is your first trip abroad or to Thailand, then perhaps you will like it, but if you are used to five-star hotels and have been to Asia, where there is a clean sea, ocean, excellent cuisine, room and stunning views, then this hotel is clearly not for you. Don’t waste your money and time, so as not to be disappointed, it’s better to go to Phuket or Sri Lanka. Also, do not trust the photographs posted on this site, as they do not correspond to reality, verified. I really hope that I can help someone with my review!
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Date of stay: January 2024Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The minimum i expect when i go to a hotel is a greeting, the receptionist didn’t even bother to say hello. When you’re checking in you feel you are at the immigration office at the airport not at a hotel. The receptionist doesn’t talk to you like he has been instructed not to talk . We went 3 people booked 3 single rooms w get our rooms keys and apparently he gives us 3 rooms with twin beds.
I ask why he gave us twin beds he said because we didn’t ask for king and he replies very very rudely like ‘why you don’t tell me you want a king’ , i actually didn’t think 3 people would need 6 beds but sure…I work more than 12 hours a day 6 days a week, when i take 2 days off to go to pattaya this guy just comes and ruins it with his rude hostile behavior, force me to sleep in a room alone on a single bed on my well deserved 2 day staycation. This is really a pitty. It shows why the resort is not well maintained it is because the employees don’t really want to work. Same happened for the check out , we went with all our bags and stand up in front of the reception waiting to check out we weren’t even greeted nor assisted until we had to go and check if they are available to serve us. The word ‘sawasdee ka’ no one uses it at this resort
Anyway, the resort location is beautiful and the land they have is magnificent, 2 pools a private beach access and even a beach club next to it, but i would never step foot in that hotel again. And this guy that you have at the reception must be fired immediately if this is a business you’re trying to run bcz the guy thinks it’s his house not a hotel where he needs to behave and treat people with good manners or at least smile! It’s called hospitality! Also, i am talking from 13 years of experience in the hospitality industry and a Phd in Tourism, if I was managing this hotel, this guy would be sent home today before tomorrow
I ask why he gave us twin beds he said because we didn’t ask for king and he replies very very rudely like ‘why you don’t tell me you want a king’ , i actually didn’t think 3 people would need 6 beds but sure…I work more than 12 hours a day 6 days a week, when i take 2 days off to go to pattaya this guy just comes and ruins it with his rude hostile behavior, force me to sleep in a room alone on a single bed on my well deserved 2 day staycation. This is really a pitty. It shows why the resort is not well maintained it is because the employees don’t really want to work. Same happened for the check out , we went with all our bags and stand up in front of the reception waiting to check out we weren’t even greeted nor assisted until we had to go and check if they are available to serve us. The word ‘sawasdee ka’ no one uses it at this resort
Anyway, the resort location is beautiful and the land they have is magnificent, 2 pools a private beach access and even a beach club next to it, but i would never step foot in that hotel again. And this guy that you have at the reception must be fired immediately if this is a business you’re trying to run bcz the guy thinks it’s his house not a hotel where he needs to behave and treat people with good manners or at least smile! It’s called hospitality! Also, i am talking from 13 years of experience in the hospitality industry and a Phd in Tourism, if I was managing this hotel, this guy would be sent home today before tomorrow
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Date of stay: September 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: The only good thing is the beach club
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abby Salvador, Guest Services / Front Office at Pinnacle Grand Jomtien Resort
Responded 25 Oct 2023
Dear SamdM2374OE, I am sorry to read of your less than satisfactory experience at Pinnacle Grand Jomtien Resort and Beach Club. I can assure you that this is not the typical Pinnacle hospitality experience that our team continually works hard to deliver to all our guests. Whilst I am pleased that you found the resort’s location, pools, private beach and beach club beautiful and magnificent, your feedback very much reminds us of how integral first impressions and quality service delivery is to the overall guest experience. We are addressing your comments to ensure that our service effectively moves from average to excellent. We hope that there will be another opportunity to deliver a more positive and memorable stay at Pinnacle Hospitality in the future. Thank you for your valuable feedback. Yours sincerely, Abby Salvador Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The worst thing about this resort is it caters to too many Russian tourists who selfishly take all the beach towels to reserve the sun chairs on the beach, and additional beach chairs to dry themselves with when they eventually get down to the sun chairs. Subsequently other guests miss out on chairs that remain empty for hours! And there are no towels left for other guests. The hotel needs to set up rules about this practice so all guests can enjoy the resort. We did not see the point of the Alexa beach club that was causing noise pollution with hideous music and no one even there. People just want to relax, not get a headache! They've seriously misunderstood their clientele.We had a few minor issues with our room but the staff immediately dealt with the issues so that was a positive. Another positive was the breakfast selection though it was too busy a scene to be enjoyable. The resort is also a little out of the way but that can be a good thing too. Problem is getting taxis takes a long time. Cute dejection of beach shack cafes nearby. Dreadful amount of rubbish on the beach. Something needs to be done about this!
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Date of stay: January 2024Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Get a beach towel and sun chair before the Russians do!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are so many better options around Pattaya and the Jomtien area than this hotel. From the moment we checked in, we were disappointed with both the service and the facilities. The check-in experience was slow and left a poor first impression. Throughout our short stay, the overall service lacked the attentiveness we had hoped for.
Our Superior Room was very dirty and worn down, nothing like the pictures advertised. The breakfast was very basic and boring, offering little variety or quality. Just go elsewhere, there are so many other better options. Even though we didn’t pay a lot, we still felt like we didn’t get our money’s worth.
Our Superior Room was very dirty and worn down, nothing like the pictures advertised. The breakfast was very basic and boring, offering little variety or quality. Just go elsewhere, there are so many other better options. Even though we didn’t pay a lot, we still felt like we didn’t get our money’s worth.
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Date of stay: November 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I'll start with the room, the air conditioning works cleanly, the linen is changed when you hang the sign, and they can clean all day, here I consider either the cleaning regime of the rooms is not elaborate or there is not enough staff, the room is standard, but I according to a long time not renovated! and the room has no hygiene products (shampoo, soap, shower gel), but for some reason there are cotton wands! the second evening I broke the balcony window and believe me it was very difficult to explain myself on the phone with the receptionist, had to go to the reception and explain what they say "on my fingers" since the Russian-speaking receptionist was alone and he was on duty only on the day of my arrival (I rested 6 days), the view from the room was round pool, beautiful, especially I liked the liana and birdsong in the morning, it was great! the area was well groomed enough, a variety of flowering trees, flowers, fish pond, breakfasts quite, good assortment, but apparently on weekends the locals come there, it was very annoying, there was absolute chaos, screaming, running locals with plates, at 8:00h there was practically no food and had to wait for the cooks to prepare food again, with sweeping residents waiting for the arrival not like we did at the reception but all over the hotel, someone laid out just by the pool and had a picnic, so a person for 10, in general was very noisy and does not look like a calm and pleasant atmosphere in this hotel, after the weekend it became calm again! fruit can be bought near the hotel, conveniently, Alex's nightclub is certainly cool, but there is no Russian-speaking receptionist!!!! and I never managed to get there, with towels to the beach was normal, they were always available, the sunloungers on the beach were not very final! and the staff do not put them back in the evening, in the morning you start moving them around and they are heavy, the hotel staff do not elaborate the placement of sunloungers, after a day holiday! but
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Automatically translated
Date of stay: April 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
…
"I recomment you bring own car since its 30min from pattaya city and sometimes its traffic."Read full review
"Parking by the unfriendly frontdesk is usually busy, take the under the sun option around the hotel. Make sure your air-conditioning works, as ours broke at midnight "Read full review
…
PRICE RANGE
₹3,548 - ₹5,712 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pinnacle grand jomtien hotel jomtien beach, pinnacle grand jomtien resort and spa
LOCATION
ThailandChonburi ProvincePattayaJomtien Beach
NUMBER OF ROOMS
345
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingPINNACLE GRAND JOMTIEN RESORT (Pattaya/Jomtien Beach, Thailand) - Resort Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Pinnacle Grand Jomtien Resort
Which popular attractions are close to Pinnacle Grand Jomtien Resort?
Nearby attractions include A' La Campagne (1.1 km) and Pattaya Paintball Park (1.1 km).
What are some of the property amenities at Pinnacle Grand Jomtien Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Pinnacle Grand Jomtien Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pinnacle Grand Jomtien Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pinnacle Grand Jomtien Resort?
Yes, free parking is available to guests.
What are some restaurants close to Pinnacle Grand Jomtien Resort?
Conveniently located restaurants include Bacco Beach Restaurant & Wine Bar, Drifters Beach Cafe, and Alexa Beach Club Pattaya.
Are there opportunities to exercise at Pinnacle Grand Jomtien Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Pinnacle Grand Jomtien Resort have airport transportation?
Yes, Pinnacle Grand Jomtien Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pinnacle Grand Jomtien Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Pinnacle Grand Jomtien Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Pinnacle Grand Jomtien Resort?
Many travellers enjoy visiting Wat Huay Yai (7.4 km).