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Crossland Economy Studios - Denver - Thornton

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55 Reviews from our TripAdvisor Community

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There are newer reviews for Crossland Economy Studios - Denver - Thornton
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Showing 55: English reviews
Reviewed 13 July 2014

Where do I begin? First off as I am checking in I am told I have to pay a 100$ deposit fee, even though they already have my credit card in the system? Whatever, I pay it. We then start walking to our room when we notice a lot of rooms are missing their room numbers. We pass multiple rooms...

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Helpful?
4Thank lfjsjdjn
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

Thank you for the feedback about your stay at our hotel. We are very sorry to hear that your room was not cleaned properly and that you were not informed of the deposit prior to your arrival. We will be retraining our housekeeping staff to ensure all of our rooms are cleaned to our standards. We will also review our...

Denver, Colorado
Reviewed 7 June 2014

Do not stay here, especially for a night or two - way over priced for that! It seems to be a halfway house of sorts and the entire place is filthy. The police showed up three times during our overnight stay. I had written a review with over 20 photos but it didn't get approved. Many of the photos were...

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2Thank JCinCO
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

I want to thank you for taking the time to write a review of our hotel. I am sorry to hear that you were not pleased with our rates and the cleanliness of our hotel. We continually work to improve our hotel, so we really appreciate your feedback. We hope to have the opportunity to provide you with a better...

Denham Springs, Louisiana
Reviewed 7 May 2014

I called to book three weeks at this hotel, after we sold our house. I specifically asked if the room had a full size refrigerator/freezer, since we were bringing the last of our food with us. I was told that yes, they do have full sized appliances. When my wife checked in, we found that there was only an under...

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4Thank austin a
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that you were given the incorrect information from our team. In response to your feedback, I am going to make sure that the reservation center is aware that we only have the small fridges in our rooms. We will also be...

Reviewed 12 April 2014

DISGUSTING. Worst hotel I have ever been in. Filthy. Broken items in the room. Dead bugs in light fixtures. Dirty stained sheets. The whole place is filthy. One lamp was broken. The dishes were dirty. Water damaged counters. Windows were dirty. Walk ways needed cleaning. Staff didn't want to be there.

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1Thank Zerissa
Durham, North Carolina
Reviewed 17 March 2014

Drove into the parking lot on the first night of a seven night stay. Immediately saw a group of hispanic men standing around drinking beer at the tailgate of their pickup truck. Looked around and it seemed as if every vehicle was from a construction company or of someone using the place as a flophouse. The building itself seemed to...

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1Thank David L
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I was disheartened to read that our hotel was not up to standard. Please accept our apologies. I met with the staff, and we will be walking the property more often to ensure that the cleanliness of the property is up to standard and...

Lead, South Dakota
Reviewed 2 March 2014 via mobile

I had called several times to check on my reservation throughout a couple weeks prior to arrival and not 1 time was it mentioned about a deposit, so because I had 2 rooms there was a 200 deposit that I was unaware of. Reyna was the hotel clerk on duty, it's been quite some time since I've experienced someone that...

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1Thank DeadwoodDiva
Boston, Massachusetts
Reviewed 14 October 2013

I'm not sure where to start, so I'll begin with the largest offense during this stay. Having been told by my airline that one of my travel packages may be lost, but otherwise may be delivered to my hotel, I was extremely happy to finally receive it. I was NOT happy however, that I had to stop by the office...

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2Thank Denny C
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

Denny - Thank you for providing us with details about your stay. I am truly sorry that you were not informed that your package had arrived by the front desk. In response, I am speaking with the staff to ensure we communicate these types of things to our guests moving forward. As well, please know, I am working with our...

Garden Grove, California
Reviewed 7 October 2013

I stayed here with my husband as we were displaced and looking for a new home and we were very diappointed, the room was dirty upon check there was dog hair all over the place as well as dog food on the carpet and we didnt have a dog..hmm. the ceiling was bubbling, the internet connection was a joke, we...

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2Thank 1503hyna
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

Thank you for the feedback about your stay at our hotel. The situation you described regarding the cleanliness of your room is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will be working to improve our cleaning procedures to make sure your experience is not repeated. As well, I am...

Denver, Colorado
Reviewed 11 September 2013

Where to start…… Well at first we chose this place because there website showed it was a good/safe place to stay. But boy was I wrong!! Let me start by saying there front desk staff is young and inexperienced an very unprofessional!! The room that was given was TERRIBLE!! When we first opened the door to the room it reeked...

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1Thank Mi_Honey
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. First, I'd like to apologize that you received poor, unprofessional service from my staff. I will be meeting with our front desk staff to discuss customer service standards to ensure that your experience is not repeated. As well, I'd like to apologize that you...

Oregon
Reviewed 4 August 2013

I and my family came here to stay for a month. At first it seemed fine and reasonably situated with walking paths nearby, but things went downhill rapidly. We first stopped to look here and had to wait till the afternoon to see a room. So we took a drive to look at the Crossland Studios by the airport. The...

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2Thank rrankeney

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Crossland Denver - Thornton. We're just 10 miles away from the Rocky Mountain Arsenal National Park and two miles from Water World. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more   less 

Additional Information about Crossland Economy Studios - Denver - Thornton

Address: 8750 Grant Street, Thornton, CO 80229 (Formerly Crossland Denver / Thornton)
Region: United States > Colorado > Thornton
Price Range: ₹ 3,943 - ₹ 7,692 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crossland Economy Studios - Denver - Thornton 2*
Number of rooms: 133
Reservation Options:
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Also Known As:
Crossland Denver Thornton
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Questions & Answers

Questions? Get answers from Crossland Economy Studios - Denver - Thornton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different location to sleep at”
Brushog, 19 May 2016 | Read review
“Stay far far away. This hotel has a incompetent General Manager”
chrisn332, 5 Sep 2015 | Read review
“There are NO good rooms here.”
  • bathroom door is broke
  • bathroom floor
  • door
Hondasaki_cat_girl, 30 Jun 2015 | Read review
“Spotty free wifi although they offer better upgrade with fee so free wifi isn't really helpful. We go to front desk to ask for linens; when housekeeping comes by periodically (when you check in don't expect anything in the way of info offered: you have to ask when housekeeping is expected because they don't bother to fill your check in info, even when you have made a more than month long commitment. Motel 6with micro/fridge would be better. Sooooo sorry..don't want to mislead anyone else.”
339BarbaraS, 19 Apr 2015 | Read review
“Never stay here.”
663dawnh, 22 Sep 2014 | Read review
5 of 5