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The Steamboat Grand

Booking.comUS$ 186*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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637 Reviews from our TripAdvisor Community

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Showing 630: English reviews
Excelsior, Minnesota, United States
Reviewed 5 March 2017 via mobile

The location and staff are great. The outdoor pool and hot tubs are decent. The rooms are acceptable but I find it surprising they don't have refrigerators. Many of the cheaper locations do? The free shuttle service to town works great and let's you sample some great local options.

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Helpful?
Thank Andy L
Grand_Services, Marketing Coordinator at The Steamboat Grand, responded to this review

Hello Andy L, We are greatly appreciative of you taking the time to review our property, and thank you for the positive comments on our staff and location. Many of our rooms do have refrigerators, and even fully equipped kitchens, it depends on the room type booked. If you are in a room without a fridge, we have some mini-fridges...

Miami Beach, Florida
Reviewed 5 March 2017 via mobile

It was a nice resort right in the bottom of the mountain. The staff is very friendly and provide great service. It's great value of hotel for the money it cost. Especially compared to Vail and Aspen (we've done both). A lot of great activities nearby. I would highly highly recommend it.

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Helpful?
Thank prouss134439
Grand_Services, Marketing Coordinator at The Steamboat Grand, responded to this review

Thank you for staying with us, prouss134439. We are happy to hear you enjoyed the nearby activities and friendly staff. Can't wait to see you again on your next trip to Steamboat!

Colorado, United States
Reviewed 2 March 2017

We stayed at the Steamboat Grand over this past weekend for the Winter Wondergrass Festival. Things started out great. We arrived early and were given a room right away. The staff was friendly enough and quite helpful. On the second day of a 4-night stay, the hotel's boiler went out. That meant that we had no hot water, and that...

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Helpful?
Thank JayTee338
Grand_Services, Marketing Coordinator at The Steamboat Grand, responded to this review

Hello JayTee338, Thank you for your review, and we apologize that our property didn't meet your expectations. The boiler system failure was an extremely rare event (hasn't happened since the property opened) and we understand that it certainly had a negative impact on your experience. The inability to relax in our hot tubs and heated pool, or take a hot...

Bedfordshire
Reviewed 24 February 2017

My husband and I booked this hotel as part of our trip with Ski Safari. It was very comfortable and had a relaxed vibe. The rooms are a reasonable size especially if you are used to European rooms and are well appointed. The air vents and fridges are a little noisy but some inventiveness can sort that out! The restaurant...

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Helpful?
Thank Dan323
Grand_Services, Marketing Coordinator at The Steamboat Grand, responded to this review

Glad you enjoyed your Ski Safari, Dan323. We're happy to hear you had a great experience with many of our services and amenities including the ski valet, breakfast buffet, and shuttle. We look forward to seeing you again!

Amsterdam, The Netherlands
Reviewed 22 February 2017

Hotel is very well located. Ski storage is convenient. Front desk and bell service good. Rooms are good size but very bare bones. Overall, I felt the room was quiet but maybe we just had quiet neighbors. My biggest grip is the housekeeping. We were there four nights and only got proper housekeeping one day. One day they never even...

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Helpful?
Thank chmsem
Grand_Services, Marketing Coordinator at The Steamboat Grand, responded to this review

Hello chmsem, We are thoroughly sorry the daily housekeeping service did not meet your expectations. This is not a common comment; we will look into what happened during your stay and utilize your feedback to improve. If you could please let us know which room number you were staying in, we will be sure the coffee maker is replaced. Contact...

New York, New York, United States
Reviewed 20 February 2017 via mobile

Great ski amenities, including ski valet, ski shop & a reasonably priced restaurant. We had a studio, the design of which was insipid. Stove was 4 feet from the head of the bed. Room was good size for a hotel room but way too small to be called a studio. Staff was nice and a great family vibe.

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Helpful?
Thank Mark L
Grand_Services, Marketing Coordinator at The Steamboat Grand, responded to this review

Thank you for the review, Mark L. We pride ourselves on having excellent ski amenities, and being a very family friendly resort. Sorry you were not a huge fan of the design of the studio room with the kitchen in close proximity to the bed. Some of the studio rooms definitely have a more compact design; they are created this...

Reviewed 17 February 2017

Stayed here once this year to ski and have already booked a return trip in a month. That should say enough by itself. The Grand isn't perfect but its pretty great and I cant find many significant things to gripe about. And given the price and the location,...its worthy of a repeat stay. Staff is great - responsive, helpful, personal....

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Helpful?
1Thank Justin A
SteamboatGrand, Marketing Coordinator at The Steamboat Grand, responded to this review

Thank you for the great review, Justin A. We're so happy you found the staff to be "responsive, helpful, and personal." Steamboat is a very friendly town , and we strive to have the most friendly staff of all. The pool and hot tubs are an awesome feature, and most people really enjoy them. We cant wait to see you...

Doncaster
Reviewed 16 February 2017

We stayed at the Grand in January of this year and were a little disappointed. Our suite/condo was large enough and well equipped. We were on the fifth floor and had a good view of the mountain. The hotel was a bit dated and tired. The room service did not clean very well they only did certain things on certain...

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Helpful?
Thank DoncasterTomjo
SteamboatGrand, Marketing Coordinator at The Steamboat Grand, responded to this review

Hello DoncasterTomjo, Sorry your stay at The Grand left you "very underwhelmed." We strive to consistently exceed guest expectations, so this type of review is disappointing for us. With that being said, thank you for taking the time to review the property and we will take your suggestions seriously. I have reached out to our director of food and beverage...

North Sydney, Australia
Reviewed 15 February 2017

This was our third stay at The Grand. We enjoyed it very much. Our two bedroom condo was very comfortable and well appointed. The staff at this hotel are superb, very helpful and friendly. The shuttle service is excellent. Breakfast has really improved, commences an hour earlier than previous years at 7am, and much more efficient. We stayed on the...

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Helpful?
1Thank Catherine C
SteamboatGrand, Marketing Coordinator at The Steamboat Grand, responded to this review

Thank you for the excellent review, Catherine C. Glad you enjoyed the friendly staff and shuttle service. We look forward to seeing you again!

Sevenoaks, United Kingdom
Reviewed 13 February 2017

This was our third ski holiday in Steamboat, each time staying at the Grand. ( See review in January 2014 ) Most of my observations still apply but one major improvement is that the sofa bed in our parlour room has been renewed and was perfectly comfortable. (In fact, it had been replaced already last year ). This time my...

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Helpful?
1Thank TrekkerBob
SteamboatGrand, Marketing Coordinator at The Steamboat Grand, responded to this review

Hello TrekkerBob, we are honored to have you return for a third visit! as you stated, the sofa beds have been replaced, and most people say they are much more comfortable now. The Grand is known for its friendly staff and exceptional views, glad you noticed both of those aspects. Thank you for your recommendation on how to improve the...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about The Steamboat Grand

Address: 2300 Mt. Werner Circle, Steamboat Springs, CO 80487-9027
Region: United States > Colorado > Steamboat Springs
Price Range: ₹ 7,628 - ₹ 19,458 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Steamboat Grand 4*
Number of rooms: 328
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Also Known As:
The Steamboat Grand Hotel Steamboat Springs
Steamboat Grand Springs
Steamboat Grand Hotel Springs
Steamboat Grande
Hotel Style:
#4 Business Hotel in Steamboat Springs
#6 Family Hotel in Steamboat Springs
#6 Romantic Hotel in Steamboat Springs
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Questions & Answers

Here's what travellers have asked, with answers from The Steamboat Grand staff and other travellers.
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Questions? Get answers from The Steamboat Grand staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You want a room that faces the mountain”
N863PMstephenl, 7 May 2017 | Read review
“Rooms at the ends of hotel had less noise and more privacy.”
224lesliej, 22 Apr 2017 | Read review
“If you're going to be on the mountain, select a room at the end by the elevator.”
drcser, 29 Mar 2017 | Read review
“I stayed on the 5th floor - valley view. Very quiet with a beautiful view of Emerald Mountain.”
janesK420CD, 14 Mar 2017 | Read review
“Rooms on the front have views of the slopes but may have some road noise.”
Dan323, 24 Feb 2017 | Read review
5 of 5
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US$ 186* /night
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Prices are for 1 room, 2 adults
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