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The Steamboat Grand

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584 Reviews from our TripAdvisor Community

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Showing 578: English reviews
Denver, United States
2 reviews
Reviewed 4 days ago NEW

DO NOT STAY HERE!! We had to call maintenance multiple times for the same issue, the restaurant is ridiculously inefficient (and there were literally only 3 tables occupied), the staff are so rude and they have overcharged my credit card by over $120! They are blaming it on the reservations website. Lies! Plus they also posted another $120 worth of... More 

Thank LA H
1 review
Reviewed 1 week ago

A beautiful resort, the amenities; pool, steam room, sauna, exercise equipment are well maintained. Beautiful, clean rooms and maintenance personnel were readily available when needed. Everyone was so....friendly and accommodating. We highly recommend The Grand Hotel!

Review collected in partnership with Armed Forces Vacation Club

Thank trhare
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Glad you had a great time while you were here and thank you for your great review! We're happy you were able to take advantage of all of our wonderful amenities while you were here and we hope to see you again soon! More 

Jacksonville, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

The Steamboat Grand was probably the nicest hotel I've ever stayed in and I've stayed here twice! The rooms are VERY nice - beautiful mountain views, fireplaces, nice bedding, kitchen with refrigerator, oven, stove, dishwasher, etc. The pool area is spectacular - two heated outdoor hot tubs and outdoor heated pool with a view of the Colorado sky and mountains!... More 

Thank Katie S
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Thank you, Katie, for such a great review, it was our pleasure having you here and can't wait to see you again. The mountain views and great pool get even better in the winter so we hope your next trip back here is right around the corner! More 

Level Contributor
5 reviews
Reviewed 27 October 2016

Hotel was very nice, beds were comfortable, staff was very friendly and helpful, the restaurant was a bit costly, however, the food tasted amazing. Loved the hot tub. Was a great place to stay! Bad part was spending money to stay there and still having to pay to park. You would think the hotel stay would include parking.

Thank Tina M
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Thanks for the great review, Tina, I'm glad you had a great time while you were here! Like many mountain resort properties, on-site parking is available for an additional fee. We try very hard to include this information on all of our websites, confirmations, and marketing materials, I'm sorry this wasn't communicated properly prior to your arrival. Glad you loved... More 

Lavallette, New Jersey
Level Contributor
3 reviews
3 hotel reviews
Reviewed 18 October 2016

Easy walk to and from the ski resort, large pool, average rooms but they have great views. Lots of families stay here so especially during holidays, kids are usually running around making noise. Generally nice service

Thank Jessica M
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Glad you enjoyed yourself while you were here, Jessica, we hope to see you again soon! The Steamboat Grand is always very popular for individuals, groups, and families with kids - it's always a fun mix of guests and we can't wait to host you here again. More 

Greeley, Colorado
1 review
Reviewed 14 October 2016

We booked this to see the colors in the fall so during the off season. We were NOT impressed for the price. We paid $158 for a double queen. The bathroom wouldn't shut without a lot of force and it would wake anyone else up who was sleeping in the room. There were towels on the floor outside of the... More 

Thank amnewt1
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

I'm glad you were able to spend some time with us this autumn but am sorry you didn't enjoy yourselves while you were here. I hope we were able to fix the bathroom door for you after we were notified, and the towels should not have been stored by the elevators during your stay. Regarding our seasonal 10-day pool closure,... More 

Level Contributor
8 reviews
3 hotel reviews
Reviewed 13 October 2016 via mobile

Its expensive considering what you get. I get that it's minutes from ski time square, and its all about location sometimes. But I would never pay the money I did to stay here again. There was a tv on the ground which looked to be broken and the one in use was smaller than the one on the floor. Interesting... More 

Thank WorldWideTraveling
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

I'm sorry we didn't live up to your expectations, WorldWideTraveling. I hope we were able to remove the "extra" television from your room as soon as we were alerted, and I hope we were given the opportunity to make this right while you were staying with us. We wish you and your family the best in the future. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2016 via mobile

From valet to check in, your treated like family. The room is beautiful we stayed in a king suite with fireplace and a balcony looking over the ski lifts and Mountains. We also visited the bar and grill. The bartender was extremely helpful and friendly. We will definitely stay here again.

Thank Hard2impressTulsa_Ok
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Thanks for your great review, Hard2ImpressTulsa_OK, I'm thrilled that we impressed you! Glad you enjoyed the great room and views and got a chance to enjoy yourself in our restaurants and bars. Can't wait to see you again! More 

Denver, Colorado
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 6 October 2016

The hotel looks very grandiose on professional photos. Really it's not that fancy. The room was ok, nothing fancy, regular beds, TV, ok bathroom, nothing to wow about. Breakfast is not included (which I knew going in, but for that kind of price I'd think they'd have one). Pool is pretty small and not all that nice, very busy. Very... More 

Thank Regina0079
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Thank you for your thoughts on your recent stay with us, Regina0079, I'm sorry you didn't find anything "to wow about" while you were here. I'm not sure which type of room you booked at our property, I'm sorry we weren't able to get you into something that would have knocked your socks off! I'm surprised at your thoughts on... More 

Level Contributor
22 reviews
Reviewed 5 October 2016 via mobile

Pleasing decor, clean, friendly people. The only complaint I have is that we called for an early check in and were told they couldn't guarantee anything over the phone and that we'd need to physicall come and check in and then they could place us on the priority list. We arrived and Mary told us she didn't know exactly when... More 

Thank Jennifer C
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Thanks for your review, I'm glad you enjoyed the hotel while you were here. I'm sorry we couldn't confirm when the room was going to be ready until you arrived at the hotel. I'm not sure when you stayed or what time of day you arrived, but on some days when we have hundreds of arrivals and potentially hundreds of... More 

129 photos of this hotel

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All Traveller Photos (112)
Room/Suite (21)
Hotel & Grounds (24)
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Pool/Beach Area (3)
Dining (5)
Other (38)

Management photos: Courtesy of the property manager

All Management Photos (17)
Hotel & Grounds (3)
Pool/Beach Area (2)
Room/Suite (9)
Dining (2)
Business Centre/Function Rooms (1)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about The Steamboat Grand

Address: 2300 Mt. Werner Circle, Steamboat Springs, CO 80487
Region: United States > Colorado > Steamboat Springs
Price Range: ₹ 9,391 - ₹ 38,385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Steamboat Grand 4*
Number of rooms: 328
Reservation Options:
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Also Known As:
The Steamboat Grand Hotel Steamboat Springs
Steamboat Grand Springs
Steamboat Grand Hotel Springs
Steamboat Grande
Hotel Style:
#4 Business Hotel in Steamboat Springs
#6 Romantic Hotel in Steamboat Springs
#6 Family Hotel in Steamboat Springs
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Questions & Answers

Here's what travellers have asked, with answers from The Steamboat Grand staff and other travellers.
12 questions
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See all questions (12)

Questions? Get answers from The Steamboat Grand staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good views, get a fireplace”
 of 5 bubbles 721katies, 15 Nov 2016 | Read review
“Try to get as room near the center of the hotel. The first room they gave us was about 1/4 mile from the front desk, pool, entrance, etc.”
 of 5 bubbles Stan1231, 25 Sep 2016 | Read review
“Rooms facing the mountain, and up high!”
 of 5 bubbles 420lauraj, 31 Aug 2016 | Read review
“Get the mountain view (winter)”
 of 5 bubbles SKI_Road_Warrior, 30 Aug 2016 | Read review
“We had a condo with two double rooms, but 3 or 4 more guests would have been comfortable there with the extra sleeping accomodations.”
 of 5 bubbles Undergardner, 26 Aug 2016 | Read review
5 of 5
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