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We rented 2 rooms here. One was fine. The other was 85 degrees. Not exaggerating..thermostat reading. Then, starting at 130 am the guests next door started in..screaming, slamming the doors, throwing things..and took it into the hallway. It took over an hour for the front...More
2 Thank Beth P
Management response:Responded 30 September 2017
I'm sorry to hear about your experience this is unacceptable. I would like to talk to you asap. I was not aware of any of these issues, and I take pride in taking care of our guests. Please give me a call at 9709873824.
I booked this on Priceline for an incredible price of $72( taxes brought it up to 99).i was pleasantly surprised, as some of the reviews said it needed updating. Not true for our room! It was very spacious and seemed to be completely renovated. The...More
My wife and I stayed 4 nights in September an Alpine wing room. The hotel restaurant was not open for dinner, the kids area was closed until December, the hotel was somewhat half open in my opinion. The hotel has been updated with Westin finishes,...More
Management response:Responded 26 September 2017
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was...More
If you've read any of my past reviews you know that I try not to say bad things about the property without a suggestion for change and actually TRY to find the good things. So good things first....the location is excellent. You are attached to...More
Management response:Responded 23 September 2017
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Westin Snowmass Resort.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during...More
Got a deal on the Westin and drove here from Denver
Hotel rooms are a bit dated but beds were very comfortable
Parking is a bit of a problem and a a few minutes walk from the front door.
Noticed garbage on the premises which...More
Yes. The Westin Snowmass is a ski in ski out hotel. The six person high speed Village Express lift is at the bottom of the teaching hill (Fanny Hill). When finished skiing for the day you can ski right in to the hotel's... More
Yes. The Westin Snowmass is a ski in ski out hotel. The six person high speed Village Express lift is at the bottom of the teaching hill (Fanny Hill). When finished skiing for the day you can ski right in to the hotel's slope side entrance.