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The Westin Snowmass Resort

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743 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Snowmass Resort
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Showing 706: English reviews
Reviewed 17 February 2016 via mobile

i'm currently in my second day staying at the Westin and am shocked at how bad our experience has been. we had to wait over two hours to check in yesterday, and when we got to our room they were doing construction directly above us that was unbelievably loud. we were told the construction would stop soon, so left for...

4Thank Bob A
Amanda D, Public Relations Manager at The Westin Snowmass Resort, responded to this review

Thank you for your feedback, and we’re so sorry to hear that you weren’t fully satisfied with your accommodations. We are surprised to learn that you were not able to check in at our designated check-in time. That is simply unacceptable, and we will be sure to investigate this matter further. We hope you will accept our apologies for this,...

Denver, Colorado
Reviewed 14 February 2016 via mobile

This is the 5th time we've visited this property. We keep expecting them to improve upon the obvious and simple issues, but at this point (5yrs in), it is what it is: a nice enough hotel with a great location, but run by staff and management who consider their guests an unwelcome inconvenience. Too bad, because this has all the...

3Thank Brian M
Amanda D, Public Relations Manager at The Westin Snowmass Resort, responded to this review

Thank you for your candid feedback, and please know that we’re terribly concerned to hear of your disappointment in regards to the service you received during both your previous and most recent visits. We ask that you please reach out to the hotel directly so we may learn more about what went wrong during your experience. We look forward to...

New York City, New York
Reviewed 13 February 2016

Had a great week recently; very convenient for my conference and perfect location for skiing. Helped that we had 2 feet of fresh powder, of course. Westin has done a good job with the renovation ( from the old Silvertree Resort); the Vue lounge is one of the best I've seen (great view, user friendly but EXPENSIVE drinks and snacks)....

Thank smerch2015
Theresa B, Public Relations Manager at The Westin Snowmass Resort, responded to this review

Thank you for letting us know about your positive experience! We're very happy to hear that you were able to enjoy our perfect ski location and the beautiful views from our lounge. We're also beyond thrilled to know that you received stellar service and found all of your accommodations to be perfect! We do apologize that you felt some dissatisfaction...

Harrisburg, Illinois
Reviewed 11 February 2016 via mobile

Jacqueline Meyer is one of the most helpful and delightful persons I have ever met. She was helping me print a shipping label and I witnessed her kindness for several guests while I was using her desk. The hotel is located right in Snowmass Village. Great location and great service!! Thank you for your help Jacqueline, I hope you and...

1Thank SIShopper
Laguna Niguel, California
Reviewed 10 February 2016

Our stay was great, but the best part was the Kids Club! Rose and Emily was incredible, kind and very active with our son. He did not want to do anything else but the kids club because they made it such a wonderful experience for him. THANK YOU ROSE & EMILY!!

Thank Tara N
Grand Rapids, Michigan
Reviewed 10 February 2016

Skied at the BEAUTIFUL Snowmass resort last Friday afternoon. Best skiing anywhere in the world. For an Apres' ski drink (and to sit outside to enjoy an afternoon skiing competition), we stopped at the Westin Snowmass Resort. We ordered two "house wines" and a beer. When the bill came, it was for $70. The wine was $26 a glass -...

5Thank Mike W
Amanda D, Public Relations Manager at The Westin Snowmass Resort, responded to this review

Thank you for sharing your thoughts, and we sincerely apologize for this mistake. Here at the Westin Snowmass, we do not have a house wine, so it does sound like one of our servers did choose a wine for you in this case. This is a huge training error on our end that we will be addressing right away. Please...

Melbourne, Australia
Reviewed 9 February 2016

This is the 5th Christmas in a row we have spent at the Westin Snowmass Resort, so we feel qualified to comment. Together with our 8 and 5 year old boys and their nanny, we stayed at the ski-in ski-out Westin for 15 nights. Our slope side room had awesome views with juliet balcony and the children's room, which had...

3Thank SkiFamily R
Theresa B, Public Relations Manager at The Westin Snowmass Resort, responded to this review

Angelo, thank you so very much for your loyalty and your glowing review! We're delighted to know that we're able to consistently provide an unforgettably wonderful experience to you and your family, and we greatly appreciate you taking the time to share. We'll definitely let Rose know about your special mention of her! We can't wait to welcome you back...

Southlake, Texas
Reviewed 7 February 2016

But is struggles with the small stuff. My award travel was reserved 300 days before I arrived and they still didn't get it right. I have been staying at this hotel since it opened and each time, they missed the small stuff to make the stay memorable. Keep on trying.

3Thank Traveler_REL68
Manhattan Beach, California
Reviewed 6 February 2016 via mobile

I am Lifetime Gold with SPG yet my room cost $400+ per night but overlooks the bar. No, not the outside one. The one in the lobby. Open your curtains and the rest of the guests can see into your room as they have a drink or eat in the restaurant. This place is an utter joke. Big mistake. Never...

4Thank HutchinLA
Amanda D, Public Relations Manager at The Westin Snowmass Resort, responded to this review

Thank you for your feedback, and we are so sorry to hear that you were not fully satisfied with your accommodations. Our hotel does possess a unique design due to being built into the mountain, and the original architects did have to think outside the box in exchange for securing our prime location. To make up for this on our...

Tulsa, Oklahoma
Reviewed 2 February 2016

I arrived late and found out the room I requested with two queen beds was not available. The manager on duty went out of his way to make our stay wonderful and offered a second room all while handling a health emergency for one of the other guests at the hotel. The hotel is warm and inviting and the only...

1Thank mom2jsd

226 photos of this hotel

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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the center of Snowmass Village, the Westin Snowmass Resort offers guests ski-in/ski-out access to Snowmass Mountain, which has more trails than any other mountain in the country. ... more   less 

Additional Information about The Westin Snowmass Resort

Address: 100 Elbert Lane, Snowmass Village, CO 81615 (Formerly The Silvertree Hotel & Conference Center)
Region: United States > Colorado > Snowmass Village
Price Range: ₹ 11,566 - ₹ 65,985 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Snowmass Resort 4*
Number of rooms: 254
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Also Known As:
The Silvertree Hotel Snowmass Village
The Silvertree Hotel And Conference Center
Silvertree Hotel Snowmass Village
Hotel Style:
#3 Ski-In / Ski-Out Hotel in Snowmass Village
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Snowmass Resort staff and other travellers.
8 questions
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Phoenix, Arizona
over a year ago
Denver, CO
11 months ago
over a year ago

See all questions (8)

Questions? Get answers from The Westin Snowmass Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the cheaper rooms with 2 queen beds facing the ski slope.”
 of 5 bubbles robingorham, 15 Feb 2017 | Read review
“Not sure about the rooms, but the suites are outstanding at this hotel!”
 of 5 bubbles 421alexanderi, 28 Jan 2017 | Read review
“Elevator side rooms on 2nd floow have higher ceilings”
 of 5 bubbles nlonl, 3 Jan 2017 | Read review
“get newer room with walk-in shower”
 of 5 bubbles ajsue, 2 Jan 2017 | Read review
“Ask for a room in the main building.”
 of 5 bubbles Gazelle79, 2 Nov 2016 | Read review
5 of 5