Very well located unit with great parking, laundry and overall convenient access to necessary services (lifts, retail stores, dining, area transportation). However, the unit is very worn....could use a good bit of sprucing up. Staff service was great!!!!!
We were so very pleasantly surprised when we arrived at Lichenhearth this week--the recent renovations to the rooms made our stay wonderful and our guests were quite taken by the quality of the furnishings in our room. We had other racers over for dinner, one went outside to look at the building to make sure they were in the right place because the interior was upgraded beyond his expectations. There is a wood burning fireplace and that ambiance cannot not be matched. We will be back next year as walking to the base lift was less than 2 minutes in ski boots.
This is a Destination Hyatt property built in 1969. Slopeside with lots of hot water , comfortable bed and washer / dryer in this elevator building. Altho an old property it is acceptable for a ski week with great location for the great price. I have stayed in the Lichenhearth condos before and would stay again.
The property is very dated and furnishings are eclectic. I was surprised for a Hyatt property. The beds were not very comfortable, top sheet had holes. Maintenance was not performed, and glass doors to the patio were missing a locking mechanism. very disappointed.
Stayed at Lichenhearth condo #31 in Snowmass Village over the recent holiday break. Unfortunately, iTrip Vacations Aspen Snowmass is the property manager. We only had five days and paid A LOT of money ($1,000+/night) so the last thing I wanted was to deal with problems with our lodging, repairman visiting to fix stuff, etc. Unfortunately, we had nothing but problems. Total disappointment. First, I was appalled at the condition of the tiny, cramped studio condo; it has not been updated since it was built in the late 1960s/early 1970s. Thermostat control was circa 1968. Took a few days to figure out how to position the slider just right (without clear marking for temperature) such that we weren’t cold or baked to a crisp. Would have been nice —at this price point— if humidity control was integral to HVAC but no such luck. Windows are ancient. Thermal pane? Not a chance. They’re single pane, freezing cold and dripping with condensation. View? Yeah, if you wipe away all the condensation. Sit/sleep anywhere near a window and you’ll freeze your a$$ off. Plumbing is so outdated that we couldn’t properly regulate the temperature of the one-and-only shower in the tiny claustrophobic toilet/shower room. Either scalding hot or freezing cold. The whole condo feels like it is really only appropriate for 2 or 3 people. Carpet is from the 1990s —per friend who owns units in Snowmass and has worked for Destination Resorts in Snowmass for 25 years. He visited me in #31 on the day of my departure and said he wouldn’t have paid more than $200/ni during peak season for the dump. Disgusting. Carpet is torn and frayed from wear, tear, filth. Kids didn’t even want to walk on it unless they were wearing slides. Bunk beds are jammed in next to king bed—nice for privacy! Ladder of bunk bed is flimsy at best; it broke while we were there (and my son was injured). Had to use a chair to get up on the bed for the duration of the visit. iTrip representative said the ladder would be fixed before we left. That was a lie. iTrip co-owner promised to compensate me for the aggravation of not having a working shower; she couldn’t have been more insincere. Still waiting for that reimbursement…. That was probably lie #2. Kitchen is so tight with only basic amenities that we had zero desire to cook anything. We weren’t confident that utensils, bowls, plates were clean…so we ate out. Would have been fun—and a lot less $$—to eat in. Oh well. Beds all have very hard, unforgiving foam. Very uncomfortable. We were up all night, tossing and turning. Not restful. iTrip Vacations is dishonest and condo owner (Michael Figgins) is really only interested in gouging people; they just want your money while delivering the most basic, minimal level of service. Unit 31 is advertised as ski-in/ski-out. It is more like ski-in/walk out and up a gradual hill to the lift about 35 yards away. Misrepresentation. Ridiculous price for the utter lack of amenities and condition. Do NOT recommend iTrip. Lastly, I’m an owner of rental units myself; I’ve seen how other owners/managers take advantage of guests—But I’ve never been a victim of this sort of thing until now.…
A good spot to stay. Decent value, but I wish it was about 20% cheaper given what the room / space was. Owned by a family who obviously loved and took pride in their place. It felt like we were guests in someone's home, which was cool. Decor is a time capsule from the 1990s, but that's ok. We were there to ski, not be on HGTV.
We had a great stay at the lichenhearth ski in/ski out condo! Great access to the mountain and sky mall gondola. The condo was equipped with a full kitchen and fire place which was awesome for cozy mornings. Highly recommend!
The balcony door did not have a lock. They promised to fix it. They did not. The main door to the unit is very old, damaged with a simple lock on it. Did not feel safe. No key needed to access the building. The beds are soft, very very soft. Could not get a sleep, it hurts my back. Dust on the appliances and furniture, anyway, they are like decades old, dated and worn :( should be replaced years ago. The unit needs vacuum too. Some vertical blinds were missing. Very old electrical switches, does not look safe. WiFi was on/off - not stable connection, every day trouble. No empty trash or housekeeping for 3 nights.The bathroom was small but clean. A bright light shining on the unit from the outside at night makes the room stay lit all night! The parking is convenient. The location of the property is perfect. The quality of the unit does not match the brand name - HYATT unfortunately. …
While the location of condominium was nice, the property owner could have maintained some of the amenities before guests' arrival. Eg: Toilet didn't flush well, a screen door was partially torn and had no handle from outside so it was hard to open the screen door from outside, etc. I believe these are simple things the property owner could have identified before guests' arrival. It's like renting a car where windows doesn't close and the cleaning fluid of windshield is out. I expect such issues at low end motels but at Snowmass Village?
It is a beautiful place with spacious rooms, hot tubs and swimming pool, and even barbecue facilities, perfect for relaxation with families or friends. The only negative things are: the pool does seem to be unkept and a bit unclean and there are no teabags in the rooms.