From Windows, to screen door, to TV, to dinning chairs - for a Hyatt Property was so shocked at these items being broke and the condition of them that this is what paid for. The location - AMAZING, the view was great, the people were great but the unit we stayed in was less the great, or what was expected.
These condos are in a great location. I would not stay in unit 23 again. View of odd units is of the parking lot and backside. Front units look at pool and the mountain. Screen and dishwasher was broken. Rug torn in places. It is fine if you are looking for a place to crash after skiing, but we were there in summer. Unit needs a major upgrade.
Aspen and the surrounding area is super expensive. Let's be honest. Stayed two nights in a studio at this property and it deliver on the core offering: reasonably priced lodging near Aspen and Maroon Lake. Good location, on-site parking (although watch the clearance immediately under the building and the rooms have the basic offerings. Yes, the rooms are outdated and could badly use some modernizations. My windows were not in great shape and you could barely open one with the handle because it was broken and deteriorated. I've stayed at another Hyatt residence set up and know these properties can be hit/miss. The throwback to old showerheads and heating units was unexpected. Units come with a full kitchen and there are basic items included. If you're staying for awhile, bring your own stuff. For short-term stays, the kitchen was more than enough. Wifi is available for each unit and for me it was strong enough. Beds and pillows were pretty comfortable too. There were two big issues for me, one of which won't be a surprise. There is no air conditioning in these units, not even a swamp cooler. Rooms get very warm in summer and even with a fan, there wasn't much to make that more comfortable. Second would be the street noise. Even in a community like this, some rooms can be very close to the road with cars going by 24 hours a day PLUS the community shuttle. Add in no air con and windows have to stay open for any airflow and it is incredibly loud and disruptive. Not even the fan provided in the room could white noise it out. For the cost, I can overlook the lack of modernization in the room, but the street noise was what really did me in. Yes it was a value but I highly doubt that I would stay again because of the street noise. Losing two nights sleep because of that is not worth it.…
Very run down property. Old and smelt musty inside. Close enough to town so it was convenient to drive. The kitchen has essentials, bathroom was also old and shabby. The soap etc was minuscule and of Low grade.
#9 is in need of an update with furnishings and finishes. decorated with recycled conference room furniture, bedding, area rugs, dishes that must be at least 25 years old, popcorn ceiling and old planks for wall surfaces. Sofa is pullout but really uncomfortable because the seat cushions drop down into the well where bed is located. Looks like the only update in 20 years is the shower stall. Thankfully a short stay. Unit was clean with exception of patio furniture and grill which was covered in dirt. Positive was the view due to units location but diminished by street noise and lack of privacy.
Very well located unit with great parking, laundry and overall convenient access to necessary services (lifts, retail stores, dining, area transportation). However, the unit is very worn....could use a good bit of sprucing up. Staff service was great!!!!!
We were so very pleasantly surprised when we arrived at Lichenhearth this week--the recent renovations to the rooms made our stay wonderful and our guests were quite taken by the quality of the furnishings in our room. We had other racers over for dinner, one went outside to look at the building to make sure they were in the right place because the interior was upgraded beyond his expectations. There is a wood burning fireplace and that ambiance cannot not be matched. We will be back next year as walking to the base lift was less than 2 minutes in ski boots.
This is a Destination Hyatt property built in 1969. Slopeside with lots of hot water , comfortable bed and washer / dryer in this elevator building. Altho an old property it is acceptable for a ski week with great location for the great price. I have stayed in the Lichenhearth condos before and would stay again.
The property is very dated and furnishings are eclectic. I was surprised for a Hyatt property. The beds were not very comfortable, top sheet had holes. Maintenance was not performed, and glass doors to the patio were missing a locking mechanism. very disappointed.
Stayed at Lichenhearth condo #31 in Snowmass Village over the recent holiday break. Unfortunately, iTrip Vacations Aspen Snowmass is the property manager. We only had five days and paid A LOT of money ($1,000+/night) so the last thing I wanted was to deal with problems with our lodging, repairman visiting to fix stuff, etc. Unfortunately, we had nothing but problems. Total disappointment. First, I was appalled at the condition of the tiny, cramped studio condo; it has not been updated since it was built in the late 1960s/early 1970s. Thermostat control was circa 1968. Took a few days to figure out how to position the slider just right (without clear marking for temperature) such that we weren’t cold or baked to a crisp. Would have been nice —at this price point— if humidity control was integral to HVAC but no such luck. Windows are ancient. Thermal pane? Not a chance. They’re single pane, freezing cold and dripping with condensation. View? Yeah, if you wipe away all the condensation. Sit/sleep anywhere near a window and you’ll freeze your a$$ off. Plumbing is so outdated that we couldn’t properly regulate the temperature of the one-and-only shower in the tiny claustrophobic toilet/shower room. Either scalding hot or freezing cold. The whole condo feels like it is really only appropriate for 2 or 3 people. Carpet is from the 1990s —per friend who owns units in Snowmass and has worked for Destination Resorts in Snowmass for 25 years. He visited me in #31 on the day of my departure and said he wouldn’t have paid more than $200/ni during peak season for the dump. Disgusting. Carpet is torn and frayed from wear, tear, filth. Kids didn’t even want to walk on it unless they were wearing slides. Bunk beds are jammed in next to king bed—nice for privacy! Ladder of bunk bed is flimsy at best; it broke while we were there (and my son was injured). Had to use a chair to get up on the bed for the duration of the visit. iTrip representative said the ladder would be fixed before we left. That was a lie. iTrip co-owner promised to compensate me for the aggravation of not having a working shower; she couldn’t have been more insincere. Still waiting for that reimbursement…. That was probably lie #2. Kitchen is so tight with only basic amenities that we had zero desire to cook anything. We weren’t confident that utensils, bowls, plates were clean…so we ate out. Would have been fun—and a lot less $$—to eat in. Oh well. Beds all have very hard, unforgiving foam. Very uncomfortable. We were up all night, tossing and turning. Not restful. iTrip Vacations is dishonest and condo owner (Michael Figgins) is really only interested in gouging people; they just want your money while delivering the most basic, minimal level of service. Unit 31 is advertised as ski-in/ski-out. It is more like ski-in/walk out and up a gradual hill to the lift about 35 yards away. Misrepresentation. Ridiculous price for the utter lack of amenities and condition. Do NOT recommend iTrip. Lastly, I’m an owner of rental units myself; I’ve seen how other owners/managers take advantage of guests—But I’ve never been a victim of this sort of thing until now.…