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Viceroy Snowmass

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Viceroy Snowmass
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760 Reviews from our TripAdvisor Community

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Showing 719: English reviews
Dallas, Texas
Reviewed 19 January 2015

There are hotels that you absolutely love for the location, beauty of the property, and Customer Service. Unfortunately, during our most recent trip to Viceroy Snowmass, the resort fell extremely short on Customer Service. We have stayed at this property for the past 4 years with a group of our close friends in a 2- or 3-bedroom suite and have...

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7Thank NateM5
Reviewed 18 January 2015 via mobile

Best Hotel in Snowmass so far. Second time here. Furniture, Deco, Views, Bed's, sheets. Everything is Amazing (A+) As we get in to the Hotel Kelly and Leonardo where very kind to us, quickly set up the room, help us with our luggage and make sure we had a wonderful stay! Thank you, sure will be back soon!

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1Thank Michael G
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear Michael G, Welcome back and thank you so much for sharing your recent experience about your trip to Snowmass. We are so happy to hear we had the pleasure of welcoming you back for another stay and I am very pleased to hear that Kelly and Leonardo created a lasting impression during your interactions. We look forward to welcoming...

Austin, Texas
Reviewed 13 January 2015

I just got back from a 4 day stay in Snowmass...the Vallet picked us up from Hotel and from that minute on all great.. Front desk was always ready to help and take care of all needs...the Ski shop was on the Third floor and all the employees treated everyone like they were First Class guest... the rooms were always...

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1Thank michael c
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear Michael C, Thank you for taking the time to write about your recent experience here at the Viceroy Snowmass. I am thrilled that you had such a wonderful experience with our staff who created lifelong memories for your visit. We can’t wait to welcome you back and trust we will have the opportunity to do so soon. Warm Regards,...

Denver, Colorado
Reviewed 9 January 2015

My recent stay at the Viceroy for the holidays was wonderful. I have vacationed there a couple times in the past, and this stay was great like the previous trips. The rooms are extremely comfortable and quiet, which was very important for my family since we have a newborn. I have seen a couple negative reviews from people, and they...

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2Thank Marc C
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Welcome back and thank you so much for your continued support and loyalty. It brings me great pride to know that we have continued to create lifelong memories for you and your growing family during your many return visits to the mountains. I am delighted to hear about your recent experience and enjoyment of dinning in Eight K, meeting Chef...

Los Angeles, California
Reviewed 9 January 2015

We were looking forward to our stay at the Viceroy in Snowmass. The hotel provided ski-in/ski-out access which was great and the employees working in the ski lounge were very friendly and helpful. Our room was well appointed, however one side of the sectional had no back cushions which made it uncomfortable to lean back on and relax. The shower...

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Helpful?
Thank Mikezgall
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Thank you for giving us your feedback in regards to your recent stay here with us at the Viceroy Snowmass. I would like to apologize for the service you experienced in Eight K for dinner and your encounter with our manager that night. I trust that we were able to turn around your experience in the lounge that evening with...

Reviewed 9 January 2015

I have stayed at the Viceroy well over 100 nights over the last 2 years and I keep going back there because of outstanding everything!!! The rooms are the most comfortable I've ever slept in!! The staff are all very friendly and courteous and ready for whatever you need. I would recommend this hotel to everybody. It is the best...

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1Thank Geowri
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear Geowri, Thank you for taking the time to write a review about your many experiences here with us at the Viceroy Snowmass and for your continued loyalty and support! We look forward to welcoming you back many more times in the future to continue our quest of creating lifelong memories for you to cherish! Warm Regards, Hugh Templeman Regional...

Laguna Niguel, California
Reviewed 9 January 2015

My review it will be extremely honest and I need to start saying that I don't understand all this negative reviews: You just can't base your opinion in the busiest week of the year when the hotel is 100% booked and you, like other 1000 guests, are doing the same things at the same time. Your mind needs to be...

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2Thank Olga120282
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Welcome back, I am so pleased to hear that we continue to create lifelong memories for you and your family! It was so nice to see you this past stay and catch up on your experience during this visit out here. We are truly looking forward to welcoming you back again in the very near future and trust I will...

Denver, Colorado
Reviewed 8 January 2015

My wife and I just got back from an amazing ski vacation to Snowmass thanks to our amazing stay at the Viceroy! We could not of been happier with our stay. The staff was extremely helpful and attentive to our every need. The room was like new clean and the decor was beautiful. The ski valet was slopeside and extremely...

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1Thank Sam C
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Thank you so much for sharing your experience here at the Viceroy Snowmass. We are delighted to hear that you enjoyed the room amenities, ski-in/ski-out location, spa and dinner in Eight K! We trust we will have the opportunity to welcome you back very soon so that you may treat yourselves again! Warm Regards, Hugh Templeman Regional Vice President and...

Brisbane, Australia
Reviewed 8 January 2015 via mobile

We booked 9 months early for a 2 bedroom apartment with a king bed and a twin room. After a 32 hour journey arriving at 2.30am with teenage children we found the 2nd bedroom had a queen bed. Obviously 2 teenagers aren't going to share so that was the start of a disappointing 2 weeks. At first they denied our...

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3Thank Carmi69
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Thank you for taking the time to write your review about your stay with us this fall at the Viceroy Snowmass. We are very happy to hear you were able to experience this area in the fall as it offers some of the most scenic views in the country! We look forward to welcoming you back for other seasons to...

Sydney
Reviewed 7 January 2015 via mobile

Staying here right now and the minute we walked in and our room wasn't ready after 4 pm, I was dubious. It's costing us $2k a night for 13 days (you do the math) for a two bedroom residence. Spacious... Yes. Storage?? Non-existent!!! Room is tired, chipped furniture and paintings. Wifi intermittent... The bed linen is ripped in some places....

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1Thank Karen F
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear Karen F. I was glad to meet with you personally during your stay to address your concerns. The conversation we had clearly addressed your concerns and I was appreciative of your positive commentary in our later interactions. We look to serving you again in the near future and trust your daughter is feeling much better. Warm Regards, Hugh Templeman...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Food & drink at the hotel
Eight K Restaurant
Eight K Restaurant
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Viceroy Snowmass is the crown jewel of Snowmass Village, Colorado. Designed by Jean-Michel-Gathy of Denniston International, the resort is environmentally conscious through responsible choices of finishes and materials, and a community leader in green operations and guest service offerings. The resort's rustic sophistication provides exceptional comfort and warmth, for family and friends to gather and create lasting, indelible memories. ... more   less 

Additional Information about Viceroy Snowmass

Address: 130 Wood Road, Snowmass Village, CO 81615
Region: United States > Colorado > Snowmass Village
Price Range: ₹ 14,908 - ₹ 1,64,460 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Viceroy Snowmass 4.5*
Number of rooms: 173
Reservation Options:
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Also Known As:
Viceroy Snowmass Hotel Snowmass Village
Hotel Style:
#1 Spa Hotel in Snowmass Village
#1 Green Hotel in Snowmass Village
#1 Ski-In / Ski-Out Hotel in Snowmass Village
#1 Family Hotel in Snowmass Village
#2 Romantic Hotel in Snowmass Village
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Questions & Answers

Here's what travellers have asked, with answers from Viceroy Snowmass staff and other travellers.
8 questions
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Questions? Get answers from Viceroy Snowmass staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The studio room (cheapest room) is the size of a standard hotel room -- large enough for a couple to stay several days.”
 of 5 bubbles 550barts, 26 Feb 2017 | Read review
“Be careful, they just assign you whatever they want.”
 of 5 bubbles H7938PKmax, 16 Feb 2017 | Read review
“book early in busy season”
 of 5 bubbles TravelistheGoal, 16 Feb 2017 | Read review
“surf the net on pricing”
 of 5 bubbles davidw822, 2 Feb 2017 | Read review
“The 8th floor was great!”
 of 5 bubbles LeMunro, 29 Jan 2017 | Read review
5 of 5