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The Springs Resort & Spa

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The Springs Resort & Spa
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2,789 Reviews from our TripAdvisor Community

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There are newer reviews for The Springs Resort & Spa
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Showing 2,773: English reviews
Colorado Springs, Colorado
Reviewed 30 August 2016

We've stayed here several times before and liked it, for what it was. We like the small thermal pools with the temperature signs that are changed with actual changes in temperature. However, this time was different. They've moved the reception to a different, smaller building and now have a Walmart type of greeter as you walk in. He walks you...

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Helpful?
Thank CHSG_1326
Greeley
Reviewed 30 August 2016

The people at the front desk were unpleasant and rude at times. For the price one pays you would expect to be greeted by someone with a smile and personality. I am sure other people hsd great experiences but we did not experience the same enjoyment.

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Helpful?
Thank Bill B
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review

Thank you for taking the time to review your visit to The Springs Resort! We value our guest feedback and we are sorry to hear about your less then excellent experience. We will use your feedback in our training and will work to improve the overall customer experience. Thank you for giving us the opportunity to correct our mistakes and...

Bronx
Reviewed 30 August 2016

23 mineral hot springs of varying temperatures, with 24 hour access, overlooking the San Juan River. Need I say more. Friendly small town with lots of restaurants and easy parking, walking distance from hotel. Some great hole in the wall BBQ joints if you look for them. Lots of Tex Mex choices. Weather in last week in August was great....

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Thank Dean M
Austin, Texas
Reviewed 30 August 2016

We had the best time. Relaxing in the tubs. Our room was wonderful, only a few steps to the private hot tubs for the hotel guests only. And available 24 hours so no other guests. Bed might have been new but it was REALLY hard.

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Thank amandan
Houston, Texas
Reviewed 29 August 2016 via mobile

Nice hot springs with many different temperatures and locations to choose from. Was hoping for a more intimate setting for a Tuesday night but the later it got, people started leaving. 11pm was pretty perfect. Will visit again while passing through. Did not stay at the hotel.

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Thank dschrakamp
Santa Fe, New Mexico
Reviewed 28 August 2016

we were lucky to be at the springs when it wasn't busy. to me, this made all the difference. the ability to enter the river was appreciated. this was my first visit; however, I will recommend to others & hope to return myself.

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Thank Tina B
Flint
Reviewed 28 August 2016

Although the resort is beautiful, the staff is extremely rude and the rooms that have not been updated are less than acceptable. Therefore, with the multitude of fabulous resorts that have friendly staff and clean rooms, I would not recommend The Springs.

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Helpful?
Thank 173phillip
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review

Thank you for staying at The Springs Resort & Spa! We are sorry to hear about your less then excellent experience. Thank you for taking a few minutes to discuss your concerns. Guest feedback is a valued tool for us to continue to improve. The Springs has various room types for our overnight guests, options range from budget to luxury...

Buckeye
Reviewed 28 August 2016

Awesome mineral springs, possibly the best in the world. We stayed in the two story wing and overall everything was great. At the almost $300 a night cost I'm going to say the king mattress was well worn. I'd recommend new mattresses. The thermostat in our room kept sticking when I tried to adjust the temperature. Nothing major, but with...

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Thank jerrydV3691QP
Port Charlotte
Reviewed 27 August 2016

Stayed one night at this resort and used the hot springs 3 times. Loved the idea of different temperatured hot spa's so you could warm up or cool down. Also LOVED the adult only area as people with children often forget to keep an eye on what theirs are doing! If I'm ever back in this area I would do...

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Thank randya372
Lakeville
Reviewed 27 August 2016

Excellent place to relax with a beautiful view! Highly recommend private adult area for more serene experience. Definitely worth the value to stay overnight when have availability to pools 24/7. Wide variety of restaurants within walking distance.

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Thank 547josiem

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Free Parking
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A family-friendly hot springs resort in the heart of Pagosa Springs Colorado. Offering 23 individual soaking pools of varying temperatures terraced along the banks of the beautiful San Juan River. 100% naturally therapeutic mineral water. All our pools are fed by the Guinness record holder for the World's Deepest Geothermal Hot Spring. Included are a swimming pool, wading pool, waterfall and jetted tubs.  The Springs has various room types for our overnight guests, options range from budget to luxury lodging. Photos of each room type from Classic and Deluxe, to our Mountain and Signature Suites are available on our website. Rooms are a great value as they include many additional perks such as 24-hour access to the hot springs, Platinum passes for 2 days (arrival and departure day until 6,) complimentary access to our 5 Relaxation Terrace (18+) soaking tubs, upgraded towels, and plush robes. ... more   less 

Additional Information about The Springs Resort & Spa

Address: 165 Hot Springs Blvd., Pagosa Springs, CO 81147
Region: United States > Colorado > Pagosa Springs
Price Range: ₹ 12,873 - ₹ 27,176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Springs Resort & Spa 4*
Number of rooms: 79
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Also Known As:
The Springs Hotel Pagosa Springs
Springs Hotel Pagosa
Springs Pagosa
Hotel Style:
#1 Romantic Hotel in Pagosa Springs
#1 Green Hotel in Pagosa Springs
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Questions & Answers

Here's what travellers have asked, with answers from The Springs Resort & Spa staff and other travellers.
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Questions? Get answers from The Springs Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I found the corner suite to be quiet and sunny.”
 of 5 bubbles SammyP912, 23 Nov 2016 | Read review
“Depends on your preferences...”
 of 5 bubbles hypcounselor, 7 Nov 2016 | Read review
“Do not stay in the classic rooms, but you will oay well over $200 per night.”
 of 5 bubbles MarciaLHansen, 18 Oct 2016 | Read review
“Get into the newer sections, even though they are expensive.”
 of 5 bubbles 6Maroon6, 18 Oct 2016 | Read review
“luck of the draw but all over priced.”
 of 5 bubbles Traveler5600, 16 Oct 2016 | Read review
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