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All reviewshi expressroom was cleancinnamon rollspancake machinefront deskfresh baked cookieshot springsbiscuits gravythe breakfast areatrash canswithin walking distanceadventure parkhot itemswould stay here againhotel is in a great locationcontinental breakfastmemorial day weekend
Stayed here just one night while traveling from Utah to Denver. It was cheap option, and I needed one more stay for the IHG on-going promotion. But, it is nice HIE hotel, clean but smaller room, quick check-in, fast free internet, average sleep quality and...More
1 Thank PremiumFlyer74
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Glenwood SpringsResponded 28 April 2015
Thank you for your feedback. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how...More
We were there for just a night, but the accommodations were very good. The room was clean, the beds were comfortable, and the staff was very nice. The included breakfast was much better than most -- fresh fruit, quite a few hot items (biscuits &...More
Thank Jodie F
Response from GSM-Sean, Front Office Manager at Holiday Inn Express Glenwood SpringsResponded 16 March 2015
Dear Jodie F.
Thank you for your kind words about our hotel. We are very happy that you enjoyed your stay with us. We apologize for the lack of hot water in the morning and the noise you experienced. We will let the correct department...More
Person that checked us in was new, had a computer issue and became a little frustrated. Heard a bad word when the person went in the back room to check something. I won't name names. Just one of those things. Next morning the desk person...More
I love holiday inn expresses. Most are new remodeled and nice. This was by no means bad nor should it be avoided by any means. It just does not get my recomendation. Its vlose and convenient but everything is because the town is si small....More
Thank mike b
Response from GSM-Sean, Front Office Manager at Holiday Inn Express Glenwood SpringsResponded 18 February 2015
Dear Mike B,
Thank you for your feed back we appreciate it. We are glad that you enjoyed the suite we upgraded you to. We apologize that it took so long for your jacuzzi to fill up they are pretty large. We hope that next...More
The hotel has easy access from the Interstate highway and is convenient to the many attractions and dining options in the Glenwood Springs area. It is fairly new, clean and in good condition. I noticed how clean the lobby and dining area both were.
Thank Michael P
Response from GSM-Sean, Front Office Manager at Holiday Inn Express Glenwood SpringsResponded 16 February 2015
We would like to thank you for your kind words about our hotel. We are glad you had a good stay. We do have some new staff members just learning about our system sorry for the confusion with our staff. We hope the next time...More