Very clean rooms with all the amenities you would expect. Super breakfast, great coffee and fresh fruit. Comfy beds. Only problem was the check in lady was super rude to us and clearly not liking us wearing masks.
When I heard the hotel we were staying in a Best Western I wasn’t thinking much luxury but this hotel was a lot nicer than I thought. They greeted us with hot chocolate at the door and since it was freezing outside it was a perfect introduction. The rooms were simple but just what we needed a basic place to sleep and shower. My friend came with a group of kids and they love swimming in the pool. (because of Covid they have a limit of how many people can be at the pool at one time). Also, there was no buffet breakfast like normal but they did give us breakfast bags every morning. I thought the accommodations were perfect for the price and the staff was very friendly. I also love the diner down the street so it’s in a very convenient location where you can even walk to Subway, the grocery store, or other places to eat. I would recommend this hotel for families or people that don’t need luxury just a good hotel! Also, my friend got a two-story room since they had children and I thought that was pretty cool. I haven’t seen very many hotel rooms with two stories. My only complaint would be you could sometimes hear the people that were on top of us. I’m not sure if the ceilings are thin but thankfully we only had someone on top of us the last night, but I could imagine if that was there the whole time it would’ve been hard. Otherwise that it’s a great hotel! …
Rock hard bed (like the floor) but clean bedding. Carpet had multiple large stains and was dirty. Towels were dingy and stained as well. To top it off, breakfast "ends" at 10am but all hot food was empty by 940am. Told staff who brushed us off while they proceeded to eat the food they held back in the kitchen 10 minutes later, leaving several guests without breakfast even though we paid for it. Only benefit of this place was that it was cheaper than the hotels in Glenwood Springs. We will not be back. I'll spend the extra money next time. Date of stay: 6/19/22
I stayed at the Best Western Plus in Eagle for one night on the 8th of June. I carelessly left a sports jacket in the cupboard. The staff found it and were helpful although they could not arrange to ship it on for me. It took about a week to find a way to have it picked up by UPS without a US credit card. I was in contact with the front office staff (Lisbeth) during this time. And when a pick up was arranged , 7 days from when I left it, I was told that the hotel had disposed of it. It was an expensive jacket that had great sentimental value as well. In case you're wondering if this is anything more than a basic hotel where the customer service is also basic, and insincere, it isn't.
Always reliable, helpful staff, clean rooms, good location. We've stayed here before and will be back. The breakfast is hot with eggs, sausage, toasts, muffins, juice, and there is always coffee and tea out.....very nice. It was totally booked the night we were there and everything was fine.
Checked in late evening, but was still greeted with a smile and prompt and friendly service. Lobby was very clean. Booked a King bed room. The room was very spacious and clean. A/C unit was quiet and did not disturb our sleep. Wonderful breakfast. We had time to enjoy the hot tub before checking out. Next time in Eagle I will stay here.
A good basic hotel in Eagle Colorado. Given the location and other options available, I get the price. It gets more expensive the further up-valley you go. The west wing rooms are in good shape but are older and look it; not as nice as the rooms on the east side. They do serve hot drinks in winter.
On our way to Aspen we were side tracked because of a wild fire that shut the highway down. We had to make a U Turn and found ourselves in Eagle, CO. where we found a suite at the Best Western. Being four adults the 2 bedroom suite worked out perfectly. I have never seen a hotel with a separate bedroom up stares with its own full bathroom and two beds. The breakfast buffet is what one would expect, all was good, nothing fancy.
If it wasn’t gross to sleep on a hotel floor we would’ve preferred that. We had the option to go to a place that was cheaper, but wanted to ensure cleanliness. We got clean, but also beyond uncomfortable
The place is nice and clean, very welcoming. The breakfast buffet is OK. Everything tasted good. Very close to I-70 and food nearby. The WiFi worked. But there are little things. The directv only gets about half the channels and not the enjoyable one. The staff knows about it but it hasn't been fixed for a long period. The steam room is out of order. The hot tub was green the first few nights but they did get it cleared up. Although it shouldn't have gotten that way. They are also not cleaning rooms except between guest. So you have to go to the desk to get fresh linins and soaps. We were here for a surgery in Vail. The night we returned from the surgery someone had parked the hotel van in front of the handy caped ramp instead of the reserved van spot right next to the ramp. This was made worse by the fact that it was snowing. That made it very hard to safely get a person, just out of knee surgery, into the building. We also had a problem with our room key and couldn't get into the room one day. The front desk person immediately tried to help but it seemed she wasn't 100% sure what to do and what keys to get. She was doing her best but a little more training is needed from management. Would I stay here again? Yes.…