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All reviewsfull kitchentwo bedroom suitefront deskbreakfast staffsocial hourhappy hourdowntown areayogurtindoor poolbasketball courtnice hotelfree breakfastwould definitely stay here againcomfortable place to staycold cerealkids loved the poolfitness center
This Residence Inn is typical in many ways of others. It is located just west of town and a couple of blocks from the paved Animas River trail. The breakfast foods were frequently replenished and the staff very professional and helpful. The evening hostess was...More
The Residence Inns part of the Marriott Chain of hotels seems to maintain high quality facilities and the one in Durango , Colorado is no different. The building seems to be adobe and has a southwestern feel from the outside and inside also. The rooms...More
This is a very "average" property - definitely not what I would expect or have become accustomed to from a Residence Inn!
The parking is TERRIBLE and not nearly enough, we were never less than across the parking lot to our room. The evening reception...More
Thank Lisa H
Response from David S, Manager at Residence Inn DurangoResponded 24 May 2015
Thank you for submitting you comment. These help find where we're lacking in customer service. I have shared your thoughts with my staff in hopes that we can improve our guests experience.
The local newspaper had an ad for help for the front desk at this hotel. Not sure who is hiring and the qualifications needed but how about a little less contempt for your guests? Is there a training program for these positions? Very disappointed with...More
We stay here every year for a volleyball tournament and always have a great stay. They fufilled our room request without hesitation. The breakfast staff is amazing and very hospitable. We stay at a lot of RI'S and the breakfast staff here are the best!...More