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General Palmer Hotel

Traveller (196)
Room & Suite (80)
Dining (8)

About

Location
Cleanliness
Service
Value
Rich with Victorian elegance, the General Palmer Hotel has all the modern comforts that you would expect of a Four Diamond establishment. Named after General William Jackson Palmer who established the hotel in 1898, the General Palmer is the only historical Four Diamond Hotel in Southwestern Colorado. Each room has been hand decorated in the Victorian era with luxurious amenities. It’s the little touches that make the General Palmer unique; freshly baked muffins each morning and Teddy Bears on every bed. Enjoy our southwestern hospitality with concierge service from a gracious and caring staff available day and night, year around. We are located in downtown Durango right next door to the Narrow Gauge Railroad and we are within easy walking distance of many fine dining restaurants.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Business Centre with Internet Access
Concierge
Multilingual Staff
Non-smoking hotel
Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Historic Hotel
Charming
HOTEL CLASS
552Reviews
220Photos
7Q+A
100Room tips
Traveller rating
  • 308
  • 151
  • 54
  • 25
  • 14
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Popular mentions
Our stay at the General Palmer Hotel was exceptional. We had cookies and coffee in the beautiful parlor (free to guests) and our lovely room even included luxurious robes! We loved everything about our stay, including the breakfast buffet (also free to guests). We walked the
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The rooms are nice, the hotel is beautiful and being downtown is super nice. We stayed for a company work party so we would not have to commute home. We had a room with no windows which was nice except the air got very warm during the night. It is a very nice option for downtown
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Response from Kasia F, Manager at General Palmer Hotel
Responded 17 Jan 2019
Thank you for your review of the hotel. We appreciate your comments and feedback and we are so glad to hear that you enjoyed your stay with us and your time in Durango. Thank you for choosing to stay with us and we hope you will be back to visit again soon!
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We enjoyed Christmas week 2018 lodging at the General Palmer in downtown Durango Colorado. The hotel is preserved much as it was in 1900, but with fine refurbishing of period furnishings -- including wonderfully comfortable beds -- and thorough renovations and updating of
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Response from Kasia F, Manager at General Palmer Hotel
Responded 4 Jan 2019
Thank you for your review of the hotel! We appreciate your comments and feedback and we are so glad to hear that you enjoyed your stay with us and your time in Durango. Thank you for choosing to stay with us and we hope you will be back to visit again soon!
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Nice property. Great location - right next to the train station and right downtown. The room was great. The service was excellent. Good luck with the tiny, old school elevator though. Nice parking lot also! Price was very reasonable.
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Response from Kasia F, Manager at General Palmer Hotel
Responded 4 Jan 2019
Thank you for your review of the hotel! We appreciate your comments and feedback and we are so glad to hear that you enjoyed your stay with us and your time in Durango. Thank you for choosing to stay with us and we hope you will be back to visit again soon!
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The hotel has central heat - no way to control thermostat to take temperature below 72 degrees. Room temp is very uncomfortable. No windows. Complained, but told no way to override the central heat system.
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Response from Kasia F, Manager at General Palmer Hotel
Responded 24 Dec 2018
Thank you for your review of the hotel. We are sorry to hear that you had trouble with the temperature in your room. Being a historical property we have an antique heating and cooling system. While individual room control is limited, we do our best to make sure that all of our guests are comfortable during their stay. We have front desk staff available 24/7 to assist with room changes or any needs our guests may have during their stay. We apologize for the inconvenience, but we hope you enjoyed your time in Durango.
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King Bed
Photo provided by managementGeneral Palmer Hotel
Guest room
Wall Mural Across Street from Our Room
Our Room-3
Our Room-2
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does the general palmer hotel allow pets to stay/free. Do they post this info on their web site?
No, The General Palmer Hotel does not allow pets.
0 votes
are pets allowed, while deciding to stay or not where does one go to find this info
I don’t know. I would try to email the hotel.
0 votes
What is your policy for handicap accessibility? My wife needs to use a walker to move around. No stairs please.
Elevator worked and the bell/desk person took our bags up!
0 votes
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Hello! I do apologize for the delay. I do not get on here alot and am quite busy! I don't know if it's too late or not, but we had a WONDERFUL stay! The staff were very nice and respectful. Hope this helps!
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Telephone number.
970-247-4747
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12
"great locations"
"Back parking lot rooms not like pictures."
"Request exterior room. Light and airy."
"Ask whether the room has a window/avoid the inner, no-window-rooms (noisy, a bit claustrophobic)"
"Select a room facing Main St. Great view of mountains and downtown."
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PRICE RANGE
US$ 123 - US$ 220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
general palmer durangohotel general palmer
LOCATION
United StatesColoradoDurango
NUMBER OF ROOMS
39
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