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General Palmer Hotel

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Traveller (195)
Room & Suite (80)
Dining (8)
Overview
567 Main Ave, Durango, CO 81301-5422 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Concierge
4 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (544)
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519 results
Traveller rating
301
133
50
22
13
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301
133
50
22
13
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All reviews lone spur cafe train station palace wing teddy bears the main hotel presidential suite continental breakfast interior room victorian decor cookies main street charming hotel stained glass favorite hotel restaurants and shops middle of town oatmeal
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1 - 5 of 519 reviews
Reviewed 1 week ago

The room was pleasant enough at first appearance, though the window shade could not be raised -- the cord on one side was broken. The light on the make-up mirror also didn't work. Good toiletries and a nice coffee set-up in the room. The first...More

1  Thank quite
Response from Kasia F, Manager at General Palmer HotelResponded 5 days ago

Thank you for your review of the hotel. We are sorry to hear about the experience you had during your stay and will address these issues with our team. We have staff available 24/7 to assist with any issues or room changes during your stay....More

Reviewed 2 weeks ago via mobile

I loved this hotel and its history. Durango is one of my favorite places. The hotel had excellent service and nice people working there. Very comfortable beds, beautiful rooms and quiet, and not crowded. Be sure to ride the train and learn more about General...More

Thank Debbie N
Response from Kasia F, Manager at General Palmer HotelResponded 1 week ago

Thank you for your review of the hotel. We are pleased to hear that you enjoyed your stay, and we appreciate the feedback. We hope you had a wonderful time in Durango, and hope you will come back to stay with us soon!

Reviewed 2 weeks ago via mobile

This elegant hotel was a great option for a very reasonable rate. The room was spacious with a sitting area and large bath area. The bed was exceptional in comfort as well as the bedding. The continental breakfast was generous and tasty. I would definetely...More

1  Thank Brigittemichele
Response from Kasia F, Manager at General Palmer HotelResponded 1 week ago

Thank you for your review of the hotel. We appreciate your feedback, and are so glad to hear that your enjoyed your stay with us. We hope you had a wonderful time in Durango, and hope you will come back to stay with us soon.

Reviewed 3 weeks ago

We completely enjoyed our two night stay at the General Palmer last weekend. Parking is provided immediately adjacent to the hotel so we were only steps away from the ornate lobby (like stepping back in time) and the antique elevator (nice, but take the steps...More

1  Thank Zelmo73
Response from Kasia F, Manager at General Palmer HotelResponded 1 week ago

Thank you for your review of the hotel! We are very pleased to hear that you enjoyed your stay. We hope you had a wonderful time in Durango, and hope you will come back to stay with us soon.

Reviewed 4 weeks ago

I saw all the pictures on Bookings.com and booked. On checking in I found our room was in another building - the palace tower. I asked if I could cancel the following night and was told I could. So we walked across the parking lot...More

Thank David W
Response from Kasia_567, General Manager at General Palmer HotelResponded 4 weeks ago

We are sorry to hear that you did not like the room that you booked through Booking.com. We appreciate your feedback and have been working with Booking.com to make sure they are providing our guests with the correct information about our property. Our staff is...More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Concierge
Multilingual Staff
Non-Smoking Hotel
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Details
Price range
US$ 119 - US$ 226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Durango
#5 Family Hotel in Durango
#7 Business Hotel in Durango
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 119 - US$ 226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Durango
#5 Family Hotel in Durango
#7 Business Hotel in Durango
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (195)
Room & Suite (80)
Dining (8)
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Questions & Answers
Ask a question
sue p
4 October 2018|
Answer
Response from Kasia F | Property representative |
No, The General Palmer Hotel does not allow pets.
0
Votes
sue p
4 October 2018|
Answer
Response from Brigittemichele | Reviewed this property |
I don’t know. I would try to email the hotel.
0
Votes
BigJoBR
3 May 2017|
AnswerShow all 2 answers
Response from Laura H | Reviewed this property |
Elevator worked and the bell/desk person took our bags up!
0
Votes
Room Tips
"Back parking lot rooms not like pictures."
J4443EWdavidw
4 weeks ago
Read review
"Request exterior room. Light and airy."
GretaGarboFranklyn
13 Aug 2018
Read review
"Ask whether the room has a window/avoid the inner, no-window-rooms (noisy, a bit claustrophobic)"
KatrinaW561
11 Aug 2018
Read review
"Select a room facing Main St. Great view of mountains and downtown."
646thomasn
9 Jul 2018
Read review
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