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General Palmer Hotel

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Traveller (179)
Room & Suite (77)
Dining (8)
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Overview
  • Excellent58%
  • Very good27%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“lone spur cafe”(19 reviews)
“train station”(45 reviews)
“teddy bears”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Concierge
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$ 142.
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Reviews (514)
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Traveller rating
286
128
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12
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286
128
47
20
12
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All reviewslone spur cafetrain stationteddy bearsoriginal elevatorthe main hotelcd playercontinental breakfastpresidential suiteinterior roomvictorian decorhalf blockmain streetcookiescharming hotelnoise from the streetstained glasshistoric property
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1 - 5 of 493 reviews
Reviewed 2 weeks ago

The hotel is very nice and the building very characteristic. Anyway, the service should be improved as lack in professionality. Moreover, the breakfast room is ridicolous small. The room is also very nice but lacking in details: windows not well isolated, etc. Considering these critics...More

Thank Rosario_it
Response from Kalena_U, Manager at General Palmer HotelResponded 2 weeks ago

Thank you for your review of the hotel! We appreciate your feedback and comments. We are so sorry to hear you were unhappy with our service and we will do our best to improve that. Unfortunately, the hotel is historic and we are unable to...More

Reviewed 11 March 2018 via mobile

This hotel is perfectly placed for exploring Durango and attending the Celtic Festival. Very authentic decor, very large room. Comfortable bed, staff very helpful. Chocolate cookies late afternoon were a hit. Free bottles of water in the room was greatly appreciated. Will stay here again.More

1  Thank Lynda H
Response from Kalena_U, Manager at General Palmer HotelResponded 17 March 2018

Thank you for your review of the hotel! We are so happy to hear you enjoyed your stay with us and your time in Durango! We appreciate your comments and feedback and we hope you will be back to visit again soon. Thank you for...More

Reviewed 4 March 2018 via mobile

In town for an art class at a local gallery and toured several downtown hotels before choosing General Palmer. Choice was based on good location, reasonable price, front desk clerk and the actual room. Stayed four nights and it turned out great. Room was very...More

Thank MellohYellow
Response from Kalena_U, Manager at General Palmer HotelResponded 10 March 2018

Thank you for your review of the hotel! We are glad to hear you enjoyed your stay with us and your time in Durango. We appreciate your comments and feedback, and we have recently updated our breakfast and now offer hot options. Thank you for...More

Reviewed 19 February 2018

We absolutely enjoyed our relaxing stay at the luxurious GENERAL PALMER HOTEL in Durango, CO. The award-winning historic hotel was built in 1898, and is full of charm, nostalgia, reminiscence, and is conveniently located right in the middle of Durango’s major downtown restaurants, shops, as...More

Thank Tony V
Response from Kalena_U, Manager at General Palmer HotelResponded 23 February 2018

Thank you so much for your review of the hotel! We really appreciate your comments and feedback and we are so glad to hear you enjoyed your stay with us. We hope you will be back to visit Durango and stay with us again soon....More

Reviewed 15 February 2018

This is the most charming hotel with modern updated bathrooms and amenities. The most friendly and helpful staff too. A block from the train station with many walkable very good restaurants nearby. I wish all cities had this hotel. Included is a nice breakfast.More

1  Thank traveler7056
Response from Kalena_U, Manager at General Palmer HotelResponded 17 February 2018

Thank you for your review of the hotel! We are very glad to hear you enjoyed your stay with us. We appreciate your feedback and we hope you will be back to stay with us and visit Durango again soon! Thank you for choosing to...More

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Best Value Properties in Durango, CO
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Concierge
Multilingual Staff
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Details
Price range
US$ 139 - US$ 272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Durango
#5 Family Hotel in Durango
#7 Business Hotel in Durango
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 139 - US$ 272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Durango
#5 Family Hotel in Durango
#7 Business Hotel in Durango
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (179)
Room & Suite (77)
Dining (8)
Questions & Answers
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BigJoBR
3 May 2017|
AnswerShow all 2 answers
Response from Laura H | Reviewed this property |
Elevator worked and the bell/desk person took our bags up!
0
Votes
Pjdarnell1
12 February 2017|
AnswerShow all 2 answers
Response from huntress411 | Reviewed this property |
Hello! I do apologize for the delay. I do not get on here alot and am quite busy! I don't know if it's too late or not, but we had a WONDERFUL stay! The staff were very nice and respectful. Hope this helps!
0
Votes
John N
30 January 2017|
AnswerShow all 2 answers
Response from hutchplace | Reviewed this property |
970-247-4747
0
Votes
Room Tips
"All the rooms are beautiful"
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"Ask for an outside room."
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"We love room 201. But 202 looked just as nice, and we recommend that one for you - because we'll likely..."
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"Room with the windows and in the main building"
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