We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I loved everything about with 2 exceptions. Loved: Every part of hotel is beautiful- amazing architecture & detail. Ate at Ship Yard & Ellington several times. Food at both were excellent. The service also excellent EXCEPt for Sunday night (8/17) at Ship Yard. Our waitress...More
Thank Candace J
Response from BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph CollectionResponded 8 September 2014
Dear Candace J,
Thank you for taking the time to write about your stay. Feedback is one of our greatest tools for improving the experiences of our guests.
I am thrilled that overall you enjoyed your stay, but was dismayed to learn of the shortcomings...More
Great hotel, location was wonderful, the room was awesome, bed comfortable, everything clean. But we were surprised when we checked in went to our room and we had dirty laundry outside our room. The evening when we went to my nieces reception it was still...More
Response from BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph CollectionResponded 4 September 2014
Thank you so much for writing about your stay. Feedback is one of our most important tools to make sure that the hotel is providing a luxury experience. I will personally reach out to the housekeeping director and let them know of your...More
We arrived at this historic and charming hotel on Friday afternoon. The check in was efficient and friendly. We made our way to our 7th floor room, a queen bed and small bath. This is to be expected in an older building. I believe if...More
I normally do not leave reviews, but I have not been able to get over the horrible experience I had at the Brown Palace. I have been going there since I was a child and I had saved up for a very special birthday dinner...More
9 Thank Rebecca M
Response from BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph CollectionResponded 27 August 2014
Please accept my sincere apologies for the experience you had at the hotel. I would love to discuss this with you and make sure that we fix what happened. Please reach out to the Executive Office - 303-297-3111.
We look forward to talking...More
Recently planned an intimate meeting space for our leadership team. The Brown Palace gets 2 thumbs up. This historic site has been well maintained and is part of the "Marriott" family. Rooms were lovely (Top Of The Brown rooms), Meeting-rooms were very nice, Food and...More