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The Brown Palace Hotel and Spa, Autograph Collection

1,817 reviews
#23 of 161 Hotels in Denver
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Traveller (743)
Room & Suite (331)
Dining (83)
Overview
  • Excellent66%
  • Very good19%
  • Average7%
  • Poor5%
  • Terrible3%
Travellers talk about
“ship tavern”(127 reviews)
“high tea”(117 reviews)
“historic hotel”(119 reviews)
Wifi
Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.5 Star Hotel
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4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,817)Write a Review
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All reviewsship tavernhigh teahistoric hotelcigar barpalace armsstained glass ceilingpiano musicturn of the centuryturn down servicemodern amenitiesroom servicestreet mallbeautiful lobbyvalet parkinglobby areadenver areaatrium
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771 - 775 of 1,799 reviews
Reviewed 24 August 2014

The Brow Palace Hotel is a beautiful historic hotel located in downtown Denver, close to the mall. Everything is within walking distance. Overall, the hotel was beautiful and service was excellent. We had a problem with accuracy of the reservation and room we specified. The...More

1  Thank Londabarry
Response from BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph CollectionResponded 25 August 2014

Dear Mr. Londa, We always strive to provide a flawless luxury hotel experience. Please accept my sincere apologies for the issues you encountered with your guest room and the check-in experience. I am truly sorry that you were inconvenienced and that your stay was impacted....More

Reviewed 24 August 2014

We stayed for 4 days for business.we enjoyed our stay we had a private tour of the hotel which was a great to learn the history.. We were in a corner room with an awesome view !!! The staff we countered was very friendly and...More

Thank Ultrariders
Reviewed 20 August 2014

We stayed one night on our way to Vail. We used Marriott points and arrived at the hotel around three in the afternoon. We were told that our room wasn't ready because of the large number of check outs and the hotel was booked to...More

1  Thank pcham1951
Reviewed 18 August 2014

I am glad that we stayed here for the night. Rate quoted to us was $449 for one night. I used Marriott points. Room was smallish and bathroom was typical of an old building. Small shower no tub. one small vanity and sink. The bed...More

2  Thank texasyaya
Response from BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph CollectionResponded 20 August 2014

Dear Texasyaya, We always strive to provide a flawless hotel experience and I regret that you were disappoint in the service. I was dismayed by the attitude you felt from our associates. Please be assured that your comments will be shared with the management team...More

Reviewed 17 August 2014

Stayed just one night, following a conference in Beaver Creek. Lovely hotel, and I do appreciate the charm. Like another reviewer, I expected a queen size bed...but it really seemed like a double to us. Window was frosted, so could not see out -- effectively...More

2  Thank jhooverdmd
Response from BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph CollectionResponded 25 August 2014

Dear Jhooverdmd, Thank you for taking the time to share your experience with the Brown Palace Hotel and Spa. You indicated in your response that your experience was unsatisfactory. Please accept my sincere apologies for the inconvenience you may have experienced. Our goal is to...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$ 228 - US$ 408 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Denver
#7 Spa Hotel in Denver
#14 Luxury Hotel in Denver
#19 Romantic Hotel in Denver
#20 Family Hotel in Denver
#31 Business Hotel in Denver
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 228 - US$ 408 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Denver
#7 Spa Hotel in Denver
#14 Luxury Hotel in Denver
#19 Romantic Hotel in Denver
#20 Family Hotel in Denver
#31 Business Hotel in Denver
Room types
Suites, Non-Smoking Rooms
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Traveller (743)
Room & Suite (331)
Dining (83)
Amenities (35)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Alexi L
10 February 2018|
AnswerShow all 4 answers
Response from Daniel F | Reviewed this property |
You can use a debit car but there is a hold on some funds, if your watching your account you might want to use a credit card.
0
Votes
Alexi L
9 February 2018|
AnswerShow all 2 answers
Response from k s | Reviewed this property |
In GENERAL you need to be 18 and with a valid credit card in your name to check into ANY hotel
1
Vote
norcalhummingbirds
6 October 2017|
AnswerShow all 7 answers
Response from Harleymurph05 | Reviewed this property |
Yes, we ALWAYS bring our 80lb labrador to The Brown Palace. She loves it there!
1
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Room Tips
"If possible, ask for an upgrade to a corner room. They are and quiet and spacious, and offer a 180 degree..."
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"516 looks out on Wells Fargo. Not much to see."
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"I was on the seventh floor which good city view."
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"I had a room which overlooked the lobby and I enjoyed hearing the piano from inside my room. Nice views of..."
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