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It was the first night of our honeymoon, so I did not notice a whole lot about the hotel except that the public rooms were very grand. Room was clean, bed was comfy, and breakfast was great, if a bit pricey.More
Response from BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph CollectionResponded 23 October 2014
First and foremost congratulations on your wedding and thank you for choosing The Brown Palace Hotel and Spa to celebrate this important event in your life. I am thrilled that you enjoyed your stay with us and we look forward to welcoming you...More
From check-in to check-out it is total attention – friendly and super-efficient staff at all times. We were able to check in early with no issues. We were also allowed to check out a little later because of our flight times for which I...More
Best service I have had in a long time, from check-in to check-out. It is pricey but worth it. Rooms and bathrooms were spotless. The restaurants were great. For lunch had a very tender and tasty rueben. I highly recommend the hotel.
Response from BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph CollectionResponded 16 October 2014
Dear Len R.
Thank you so much for the kind feedback regarding your stay with us. I look forward to sharing with the front desk staff and chef your comments.
The Brown Palace Hotel and Spa
As a Marriott loyalist, I was thrilled to see this in their portfolio. The majority of the rooms have been renovated recently, they are more spacious than you'd expect. Bathrooms are large with lovely amenities. Service was excellent (be prepared for valet parking, not cheap)....More
This is a beautiful hotel with great customer service in a great location. We were able to check in early with no issues. Although, I do appreciate the historical qualities that the Brown Palace possesses, I feel that the room was overpriced by a hundred...More
Response from BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph CollectionResponded 14 October 2014
We always strive to provide a flawless luxury hotel experience and regret that you were disappointed in the amenities offered by the hotel. We are truly sorry that you were inconvenienced by this issue and that it impacted your stay with us.