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In a nutshell, this isn't a good value. The BP is a beautiful building. Retention of much of the original architecture is a real plus and the room furnishings complemented the one of the re-furbishings in 40s/50s. However, the hotel has failed to perform at...More
Thank Joe P
Response from BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph CollectionResponded 31 October 2014
First and foremost, I would like to take this opportunity to express my thanks for your willingness to reach out to us about the experience you had at our hotel. We strive hard to meet the needs and expectations of all our valued...More
When I was living up in Greeley we took a weekend vacation in Denver and stayed at the Brown Palace. The customer service is fantastic. You pay for it but it's great! They're dog friendly and even provided our pup with his own wrought iron...More
My in laws booked this hotel for myself and my husband the weekend of October 18th. I had several issues with the hotel based on the price that they paid.
The room: Just average in terms of comfort and amenities provided. There was a hotel...More
Response from BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph CollectionResponded 27 October 2014
We always strive to provide a flawless luxury hotel experience and regret that you were disappointed with the experience you had during your stay. Please be assured that your comments will be shared with our management team. I am truly sorry that you...More
I lived in Denver for a long time and always looked at the Brown as the epitome of class & elegance. We moved away, and on this return visit, we opted to stay there for 4 nights, and even upgraded to a higher level and...More
Thank Bill S
Response from BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph CollectionResponded 21 October 2014
Thank you for contacting us about your stay. A manager will be contacting you offline to follow up with you about the issues you experienced during your time with us.
The Brown Palace Hotel and Spa
It was the first night of our honeymoon, so I did not notice a whole lot about the hotel except that the public rooms were very grand. Room was clean, bed was comfy, and breakfast was great, if a bit pricey.More
Response from BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph CollectionResponded 23 October 2014
First and foremost congratulations on your wedding and thank you for choosing The Brown Palace Hotel and Spa to celebrate this important event in your life. I am thrilled that you enjoyed your stay with us and we look forward to welcoming you...More