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The Brown Palace Hotel and Spa, Autograph Collection

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#27 of 152 Hotels in Denver
Certificate of Excellence
GreenLeadersGold level
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The Brown Palace Hotel and Spa, Autograph Collection
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1,596 Reviews from our TripAdvisor Community

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There are newer reviews for The Brown Palace Hotel and Spa, Autograph Collection
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Showing 1,580: English reviews
Phoenix, Arizona
Reviewed 18 November 2013

I choose to stay at the Brown Palace because of it's history, AND that the food at the Ship Tavern is very nice. The room are small which matches the time period that the hotel was built in. I am glad to see that it now under the Marriott chain of hotels. They have kept the decor to the standard...

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1Thank AZ85603
BPManager, Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Thank you for staying at The Brown Palace Hotel and Spa. We are always delighted to hear from those that enjoy the history and the unique characteristics that make a stay here special. We are thrilled to have joined the Marriott Autograph Collection as it allows us to retain our history and unique qualities while offering Marriott members the experience...

Bozeman, Montana
Reviewed 16 November 2013

My wife and I stayed one night at the Brown Palace Hotel as we were passing through Denver. The hotel has a wonderful historic feel and elegance about it that speak of a bygone era. The service we experienced was top notch, from checking in, to bell service getting our luggage to the room, to valet parking. We stayed in...

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Thank MontanaVoyager
Colorado
Reviewed 8 November 2013

Although not visibly noted on the website or in the hotel proper, the Brown Palace is now owned by Marriott. It's still a great hotel and I believe will always be known as The Brown Palace, but since our last visit I can see just a bit of change, and non of it for the best. They will still give...

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Thank calltheman
BPManager, Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

We always strive to provide a flawless luxury hotel experience and regret that you were disappointed with the service both in your room and within our restaurants. I was dismayed to learn of the shortcomings you encountered throughout your stay. Please be assured that your feedback is most valuable to us and will help ensure that your future experiences with...

Whitehouse, Ohio
Reviewed 7 November 2013

This is the first time that my wife and I stayed here. A very lovely place to stay and read about the history of this wonderful hotel. The food is top notch and the people in every department are wonderful and very helpful. This is a must to see and take your time to look around. They treat your dog...

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Thank Vermontsteve
Washington DC, District of Columbia
Reviewed 6 November 2013

I just got back from Denver where my wife and I were celebrating our 10th anniversary. I cannot believe the amazing reviews here for the Brown Palace after this stay. Here's what our experience consisted of: 1. Wallpaper peeling in my room - Seriously, it just makes the place seem cheap and outdated. 2. Brown (BROWN) water running out of...

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Thank Robert A
BPManager, Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Robert, We strive hard to meet the needs and expectations of all our valued guests and are disappointed when we fail to do so. I was distressed to learn of the several shortcomings you encountered during your stay; most especially that several employees failed to provide you with the usual courtesy and attentive service we are known for and that...

Black Forest, Colorado
Reviewed 5 November 2013

This is our third stay at this venerable old hotel located right off of the 16th St. Mall in downtown Denver. Every once in a while we catch a special, which makes this an affordable place to stay for a Denver weekend. The property is absolutely unique, with its own artisan well and the original wrought iron railed stairs rising...

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Thank EveryCorner
San Francisco, California
Reviewed 5 November 2013

The Brown is a uniquely pleasurable experience, emphasizing its 120-year history with grace and charm, while also offering its guests all of the modern amenities an experienced traveler has come to expect. Here's just one example: while the hotel offers several dining options right on the first floor (including the Palace Arms, which is rated the #3 restaurant of over...

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1Thank WalnutBaron
BPManager, Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Thank you for taking the time to write about one of our favorite events. The champagne cascade kicks off the holiday season here at the Brown Palace and we are so glad you got to experience it. We are delighted you enjoyed your stay and we are grateful for the kind words you shared about our hotel and staff. We...

Colorado Springs, Colorado
Reviewed 3 November 2013

If you want a fabulous stay in Denver..this is the place to stay.Old world elegance with all the modern conveniences...and the staff are the warmest, friendliest most helpful I think I have ever met in any hotel worldwide. Important note if you are a "smoker" there is a very comfortable "Cigar Bar" , Rates are reasonable for downtown Denver...You will...

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Thank 341Katew
Trenton, New Jersey
Reviewed 3 November 2013

What can you say about a hotel that has its own well and keeps bees on its roof? This was my third or fourth stay at the Brown Palace and it has become one of my favorite hotels, period - and I've stayed in plenty. It's one of the most unique properties in the country, and therein lies its charm....

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Thank Joan C
Rumson, New Jersey
Reviewed 1 November 2013

A professional staff, and decent accommodations, but not the high standards I've experienced at other top level Marriott properties. There's a good degree of charm in the common areas and dining facilities, but my room, which was a good size, was less than palatial. Although nice renovations bring the room and bathroom to modern standards, the fixtures and decorating of...

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Thank DeanG54

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Presidents, rock stars, executives, and discerning travelers all choose the one-of-a-kind ambiance of the historically luxurious Brown Palace Hotel and Spa, Denver's only four-star, four-diamond hotel. Guests are treated to grand architecture, 6 unique dining venues, a full service spa and salon, and distinctive accommodations. Experience Tradition With a Twist. ... more   less 

Additional Information about The Brown Palace Hotel and Spa, Autograph Collection

Address: 321 17th St., Denver, CO 80202
Region: United States > Colorado > Denver > Downtown
Price Range: ₹ 15,996 - ₹ 27,421 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Brown Palace Hotel and Spa, Autograph Collection 4.5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Brown Palace Denver
Hotel Brown Palace
Hotel Style:
#1 Green Hotel in Denver
#7 Spa Hotel in Denver
#13 Luxury Hotel in Denver
#19 Romantic Hotel in Denver
#31 Family Hotel in Denver
#31 Business Hotel in Denver
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Questions & Answers

Here's what travellers have asked, with answers from The Brown Palace Hotel and Spa, Autograph Collection staff and other travellers.
16 questions
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Eufaula, Oklahoma
6 months ago
Horsham, United Kingdom
9 months ago
Fairplay, Colorado
4 days ago

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Questions? Get answers from The Brown Palace Hotel and Spa, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms closer the center of the hotel or elevator”
  • Small bathroom
  • Standard bathroom
  • Standard Room
 of 5 bubbles 391benjaminl, 4 Feb 2017 | Read review
“All rooms are noisy and you can hear the loud music”
 of 5 bubbles Sammo94, 3 Jan 2017 | Read review
“Ask for a room in the hallway, if you are bothered by noise.”
 of 5 bubbles 422richards422, 2 Jan 2017 | Read review
“Rooms with 2 double beds were more than twice as big as those with 1 double or queen.”
 of 5 bubbles drhead8424, 15 Dec 2016 | Read review
“Good luck getting the room you thought you reserved!”
 of 5 bubbles dakokie, 13 Dec 2016 | Read review
5 of 5