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The Brown Palace Hotel and Spa, Autograph Collection

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Traveller (745)
Room & Suite (331)
Dining (83)
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Overview
  • Excellent66%
  • Very good19%
  • Average7%
  • Poor5%
  • Terrible3%
Travellers talk about
“high tea”(116 reviews)
“ship tavern”(86 reviews)
“historic hotel”(120 reviews)
AMENITIES
Wifi
Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,839)
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Traveller rating
1,157
358
145
104
57
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1,157
358
145
104
57
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All reviewshigh teaship tavernhistoric hotelcigar barpalace armsstained glass ceilingpiano musicturn of the centuryturn down servicemodern amenitiesroom servicestreet mallbeautiful lobbyvalet parkingcorner roomdenver areaatrium
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681 - 685 of 1,821 reviews
Reviewed 20 February 2015 via mobile

Great hotel but what really sets it apart is the customer service. Everyone goes out of their way to insure your stay is top notch. The food at all the restaurants is outstanding as is the cigar bar. The only downer at that hotel is...More

Thank KentuckyGlobetrotter
Reviewed 18 February 2015

It was a pleasure to stay at this gorgeous, historic property. A true gem. Our room was pleasant, nothing over the top or super luxurious. The bathroom was nice. The super hot water was fantastic, except in the spa, where it was so hot I...More

Thank mrandmrswoods2
Response from BPManager, Manager at The Brown Palace Hotel and Spa, Autograph CollectionResponded 24 February 2015

Dear Mrandmrswoods2, Thank you for taking the time to write about your recent stay with us. I am so glad that you enjoyed your stay and that the spa technician provided you with excellent service. I will pass on your comments regarding the gratuities to...More

Reviewed 15 February 2015

Initial rm I had was not at all like a Signature rm. the bell person Matt called the front desk on my behalf. They changed my rm. new room was nice but had burned out bulbs and the fire alarm was hanging disconnected from the...More

Thank dcklimt
Reviewed 15 February 2015

I have stayed at the Brown many times but I have never taken the time to provide a review. The hotel is a turn of the century property it retains that charm but has all the modern amenities to make your stay enjoyable. Beds chairs...More

Thank Goriders99
Response from BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph CollectionResponded 18 February 2015

Dear Goriders99, Thank you for your continued loyalty to hotel and for writing about your time with us. I am so glad you were able to enjoy the chowder and that Ellyngton's provided you with with a satisfying breakfast. I look forward to sharing your...More

Reviewed 14 February 2015

The Brown Palace has clearly maintained their values in service as well as the integrity of their 122 year old hotel. The every interaction I had with their team was the best experience I have had in the U.S. hotels. Every detail is there that...More

Thank Todd M
Response from BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph CollectionResponded 18 February 2015

Dear Todd M. Thank you so much for your kind comments. Our associates are one of our best assets and we are excited when their commitment to service that goes above and beyond is recognized. I look forward to sharing your comments with our entire...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$ 232 - US$ 512 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Denver
#7 Spa Hotel in Denver
#16 Luxury Hotel in Denver
#19 Romantic Hotel in Denver
#20 Family Hotel in Denver
#31 Business Hotel in Denver
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 232 - US$ 512 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Denver
#7 Spa Hotel in Denver
#16 Luxury Hotel in Denver
#19 Romantic Hotel in Denver
#20 Family Hotel in Denver
#31 Business Hotel in Denver
Room types
Suites, Non-Smoking Rooms
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Traveller (745)
Room & Suite (331)
Dining (83)
Amenities (35)
Business Centre & Event Rooms (7)
Questions & Answers
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SuZQ234
7 April 2018|
AnswerShow all 3 answers
Response from Erin S | Reviewed this property |
Yes!
1
Vote
Lorence D
2 March 2018|
AnswerShow all 3 answers
Response from alexipuppy | Reviewed this property |
Sorry. I didn’t use the amenities. Was too busy site seeing Colorado. But the hotel is a restful mood inspiring area regardless of the spa
0
Votes
Tyler P
20 February 2018|
AnswerShow all 4 answers
Response from lovetravel1452 | Reviewed this property |
you are better off asking these types of questions directly to the hotel. TripAdvisor users would be better for opinions about the hotel....
0
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Room Tips
"Choose top 2 floors for more quiet."
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"If you don’t need a tub, go for the Corner Room."
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"We had a king bed on 5th floor and it was very nice. You have to get upper floor rooms and request a view of..."
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"Our corner suite was perfect and provides huge windows to look out into the city when we wanted to."
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