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Holiday Inn Express Denver Downtown

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Holiday Inn Express Denver Downtown
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599 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Denver Downtown
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Showing 567: English reviews
A TripAdvisor Member
Level Contributor
10 reviews
8 hotel reviews
6 helpful votes
Reviewed 8 August 2014 via mobile

I am so pleased we stayed at the Downtown Comfort Inn! The location is excellent as are the accommodations! Our room was extremely clean, the beds and pillows were amazing and the hotel staff could not have been more friendly or knowledgeable. Great view too!!

1Thank A TripAdvisor Member
Alpine, Texas
Reviewed 30 July 2014

I was very frustrated when we entered our room to discover that instead of one king, we were given two double beds. They gave us a new room the next day, but the best they could do was one queen. There was no refrigerator for our restaurant leftovers, and they wanted to charge us an additional $15 to bring one...

3Thank Clementa F
DenverComfortInn, Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear Clementa F, Thank you for taking a moment to tell us about your stay at the Comfort Inn Downtown. I apologize that you did not have the quality stay that we strive for and that your experiences with the breakfast, room key and plumbing in your room may have cast your stay in a negative light. I would be...

Melbourne, Australia
Reviewed 26 July 2014

My expectations for a hotel so well positioned to take in Denver's Mall and excellent restaurants and shop were well met. Mostly. I'm struggling to recall one big city hotel that I've ever stayed in that offers breakfast the Comfort Inn way. Yes, it's a complimentary breakfast but that's where the good cheer ends. This is a breakfast served entirely...

1Thank Roger C
Reviewed 20 July 2014 via mobile

We were just looking for a place to stay while attending a show in downtown Denver. Reasonably priced and friendly staff. We did encounter a few problems during our stay, but they were resolved quickly and satisfactorily. Rooms are small! Which again was fine for what we needed, but wouldn't want to share a room with someone I didn't know...

Thank amanol
IHGCare, Guest Relations Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear amanol, Thank you for taking the time to review our property. I appreciate your positive feedback about the friendly staff at the hotel as well as their prompt response to the problems you encountered during your stay. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value,...

Reviewed 19 July 2014

Stayed here with my boyfriend while on vacation in Colorado. The location of this hotel is very convenient to the 16th street mall and downtown Denver. The room was very small but comfortable enough since we only were in it to sleep. The hotel is clean and nicely decorated but seems to give more attention to its sister hotel, the...

Thank KLTravels88
IHGCare, Guest Relations Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear KLTravels88, Thank you for taking the time to review our property. I am pleased to hear your positive feedback about the level of cleanliness, comfortable room and convenient location of the hotel. It is our goal to provide our guests with the highest quality services and facilities. It is regrettable to hear you were let down by the limited...

Newburyport, Massachusetts
Reviewed 9 July 2014

I had the pleasure of spending 6 days and nights at the Ccomfort Inn Downtown in Denver. Comfortable room, excellent service and a great location made my week at a convention a real,pleasure. I would gladly come back!

1Thank Ruth715
Worcester, Massachusetts
Reviewed 9 July 2014

The Comfort Inn Downtown Denver has a classy, understated touch with nice amenities such as a fitness center, breakfast, helpful staff, and a bridge to its sister hotel The Brown Palace and Spa. The location is great - just a block over from 16th Street there is great walking access to many shops, restaurants, tourist attractions, convention center, and shuttle...

1Thank Patadel
Ann Arbor, Michigan, United States
Reviewed 7 July 2014

This Comfort Inn has a classy touch - such as cucumber ice water at the front desk, a fitness center and nice bath products (if you ask for conditioner...or at least that was my experience). I love hotels that have a free breakfast and Comfort Inn did not disappoint. There were a number of hot items, such as eggs, sausage...

1Thank Allison S
Reviewed 5 July 2014

We arrived late for a three night stay but was greeted by Charity, she gave us an upgrade to a king room. We found it clean and comfortable, but do not like paper cups and cheap plastic glasses provided. The breakfast was acceptable. Our big complaint was being charged $31 a night to park our car, that is highway robbery....

Thank El-Tel2003
DenverComfortInn, General Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear El-Tel2003, Thank you for sharing your comments regarding your recent stay at the Comfort Inn Downtown. I am pleased you recognized Charity and the excellent service she provides. I look forward to sharing your comments with her. I apologize you felt our unlimited in and out valet services did not meet your expectations for the price. We are constantly...

Albuquerque, New Mexico
Reviewed 2 July 2014

A lot of my family and friends stayed at this hotel as part of a wedding block. We got a good rate because of this. The rooms were small, but nicely appointed. The bathrooms were small too, but clean. We had great views from our room that was in the corner of the 10th floor. The breakfast was plentiful, but...

1Thank LKUBS

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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An 11 million dollar renovation inspired by Colorado's beautiful outdoors brings a modern look and feel to this unique and affordable downtown Denver hotel. The Holiday Inn Express is Denver's newest premier hotel. Connected to our historic sister-property, the Brown Palace Hotel and Spa, the Holiday Inn Express features 231 guest rooms and suites, Complimentary Breakfast, Complimentary Wi-Fi, Valet Parking, state-of-the-art Fitness Center, and located in the heart of the city. ... more   less 

Additional Information about Holiday Inn Express Denver Downtown

Address: 401 17th St, Denver, CO 80202
Region: United States > Colorado > Denver > Central Business District , Downtown
Price Range: ₹ 10,071 - ₹ 20,012 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Denver Downtown 3*
Number of rooms: 231
Reservation Options:
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Also Known As:
Comfort Inn Downtown Hotel Denver
Comfort Inn Denver
Denver Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Denver Downtown staff and other travellers.
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Querétaro, Queretaro, Mexico
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Questions? Get answers from Holiday Inn Express Denver Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Ask for best view.”
 of 5 bubbles anspama, 11 Feb 2017 | Read review
“Only a block away from 16th Street shopping and dining”
 of 5 bubbles kewlgolfer, 9 Feb 2017 | Read review
“Go high, not low or near the lifts”
 of 5 bubbles LTP-BCC, 1 Feb 2017 | Read review
“If you want glimpse of the city with sunshine opt for corner room no, 975.”
 of 5 bubbles WinnieDolphin, 4 Oct 2016 | Read review
“Try to get a room on a higher floor for a better view of downtown Denver.”
 of 5 bubbles kdeogburn, 4 Oct 2016 | Read review
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