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All reviews brown palace street mall corner room yogurt valet parking free breakfast convention center excellent location within walking distance would stay here again bars and restaurants few blocks rockies game front desk staff hot breakfast attending a conference bed was comfortable
The room overall is small but I'm here to sleep. Issue 1 was the shower. Turned the water on and it wasn't even lukewarm. Took 10 to 15 minutes to get acceptable temps. Issue 2, went to brush my teeth and the sink was nearly...More
Very disappointed in this hotel; usually Holiday Inn Expresses are reliably comfortable but not this one.
- There’s a high pitch noise in our room, like a swarm of mosquitoes with a whistling teapot. After a call to the front desk, she said she’d send...More
Date of stay: January 2019
Response from Brandt E, General Manager at Holiday Inn Express Denver DowntownResponded 2 weeks ago
Dear Robyn, Thank you for taking a moment to tell us about your stay. We are disappointed we fell short of creating the stay you deserve. We have extended your comments to our Front Office and Engineering team to ensure they have the necessary policies...More
Thank you for a wonderful stay and an awsome breakfast bar but mostly to Mr Viron for all his help when our shuttle was delayed you are awsome we will definitely book here again plus my son enjoyed all of 16th street
Natasha at the front desk went above and beyond during my stay. Outstanding customer service and great listener. She deserves a raise!
The hotel gym is really nice, and the property is clean. Would stay here again.
Date of stay: December 2018
Response from Brandt E, General Manager at Holiday Inn Express Denver DowntownResponded 5 December 2018
Dear Kathryn Eliza, Thank you for taking a moment to tell us about your stay. We look forward to sharing your comments with Natasha. We hope to see you again in the not-too-distant future.
We arrived very late at night after a horrendous Amtrak journey which was 3 and 1/2 hours late tired and exhausted having walked here from the station The receptionist was very kind and efficient which enabled us to quickly get to our room on the...More
An 11 million dollar renovation inspired by Colorado's beautiful outdoors brings a modern look and feel to this unique and affordable downtown Denver hotel. The Holiday Inn Express is Denver's newest premier hotel. …MoreConnected to our historic sister-property, the Brown Palace Hotel and Spa, the Holiday Inn Express features 231 guest rooms and suites, Complimentary Breakfast, Complimentary Wi-Fi, Valet Parking, state-of-the-art Fitness Center, and located in the heart of the city. Less
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