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Embassy Suites by Hilton Denver - Downtown / Convention Center

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#20 of 150 Hotels in Denver
Certificate of Excellence
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Embassy Suites by Hilton Denver - Downtown \/ Convention Center
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2,463 Reviews from our TripAdvisor Community

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Showing 2,434: English reviews
Minneapolis, Minnesota
Reviewed today NEW

I like staying at Embassy because it seems I can always get a nice two-room suite for the same price of a single room at nearby hotels. This hotel was clean and the room was great. I arrived early, and while there was no room ready, the staff was very helpful in getting me the first room available and keeping...

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Helpful?
Thank nasmsp
Ixonia, Wisconsin
Reviewed 2 days ago NEWvia mobile

Stayed at the hotel early December. Beautiful, clean hotel in a great location - close to everything. Short drive/uber ride to the local bars, which was perfect for my birthday weekend. We also spent time in the room playing cards, which the suite was ideal for. Evening reception was amazing and the snack selection was unbelievable! Hotel personnel was very...

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Helpful?
1Thank audreyrbosch
Colorado City, Colorado
Reviewed 3 days ago NEW

We love the location, but this hotel seems to be getting rundown. The price we paid for the room wasn't a value. The staff was amazing, but for breakfast, the eggs were runny, the pancakes and waffles were cold and the pastries tasted like cardboard and were hard. The Embassy Suites located in Stapleton is a much nicer hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank lorirE5333YO
Shanleigh S, Front Office Supervisor at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Thank you for the review of our property. Candid feedback such as yours is extremely valuable as we strive to improve our services and accommodations, and I will be passing along your personal experience to my upper management team. I am happy to announce that we are refurbishing all of our guest rooms and public spaces over the course of...

rochester
Reviewed 1 week ago

Booked through Expedia. Front desk when checking in disputed the room I had booked, which was a mountain view room. Nit picking charges wanted to charge an extra $20 a day for mountain view room. Finally I settled on $10 per day because I was tired. I will dispute with Expedia. Also did not give me internet even though I...

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Helpful?
Thank kmr47
Parker, Colorado
Reviewed 1 week ago

Embassy Suites has always been a home run for our family vacations. So thrilled with everything - would love to get the peanut butter mouse recipe from happy hour - so delicious!! The salt water pool was lovely. Very clean hotel with an amazingly friendly staff. Thank you!

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Helpful?
Thank Bamberlina
Management response:

Hello Bamberlina, Thank you so much for taking the time to tell us a little bit about your stay. We are happy to hear that you and your family were so thrilled with everything, and enjoyed the pool and happy hour. I have to admit that the peanut butter mouse is also my favorite! We look forward to your next...

Atlanta, Georgia
Reviewed 1 week ago

This used to be a nice place now it is just run down and dirty...I won't be back. Management has gone into band-aid mode and the room fixes look DIY. The rooms are very dirty and in need of new furniture, carpet, paint and shower inclosure. I've stayed here at least three times in the past and will now be...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank davidgO276GL
Grand Junction, Colorado
Reviewed 1 week ago

As a former hotelier, I watch for staff engagement with customers, appearance & cleanliness of facility. All were 5 out of 5! Staff were friendly, engaging, most importantly focused on ensuring we were taken care of starting with valet, front desk, housekeeping and even Phil making my omelet the next day! I wish I could remember the Front desk attendant...

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Helpful?
1Thank ghostrider85
Management response:

Hello ghostrider85, Thank you so much for leaving such a wonderful 5 star review. Our staff loves to hear when they have done such an amazing job, and they strive to deliver the same service to each and every guest. We look forward to seeing you on your next trip to Denver!

Highland Village, United States
Reviewed 1 week ago

See previous notes about room shower and parking. Just expected more from one of your better properties. Most hotels recognize that you are a premium member and have your benefits ready upon arrival. I didn't get to property early so they should be prepared. Again see previous comments I don't want to type it all out again.

Review collected in partnership with Embassy Suites Hotels
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1Thank David A
Saskatoon, Canada
Reviewed 1 week ago

I have stayed here for two conferences. The hotel itself is well set up, very clean and close to the main street downtown and the convention center (1 minute walk). The rooms are suites and are very spacious - that is an understatement. There is also a free breakfast and a managers reception during the evenings. I would definitely stay...

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Helpful?
1Thank BDJ2017
Ed B, General Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Dear BDJ2017, Thank you very much for staying with us and for your glowing review of the property. We agree that our urban location, within walking distance to anywhere you want to be in downtown Denver, is second to none. And with the all-suite product and design, there's something a little more to enjoy for everybody! Thank you again for...

Colorado Springs, United States
Reviewed 1 week ago

The location of this hotel is magnificent. However, it is not worth the cost and you are better off staying at one of the other (less expensive) hotels also in this location. The chairs, sofa and sleeper sofa were dirty and stained; the shower felt like it was just dripping on you. I expect much more from the most expensive...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank tinae2017
Ed B, General Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Dear tinae2017, Thank you for choosing to stay with us and for taking the time to share your feedback. I am sorry that our rooms did not meet your expectations. We are actually in the process of improving our rooms this month and I hope you return to stay with us sometime soon. If you wish to discuss your concerns...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Embassy Suites Denver Downtown / Convention Center - the ideal destination hotel offering the perfect setting for business or pleasure and a gateway to the city's rejuvenated downtown scene. A contemporary convention property, our LEED Silver Certified hotel in Denver is a lively destination within walking distance of the best attractions in downtown. Your stay includes cooked to order breakfast each morning and a complimentary manager’s reception for two hours each evening. ... more   less 

Additional Information about Embassy Suites by Hilton Denver - Downtown / Convention Center

Address: 1420 Stout Street, Denver, CO 80202-3201
Region: United States > Colorado > Denver > Downtown
Price Range: ₹ 10,308 - ₹ 23,278 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Denver - Downtown / Convention Center 3.5*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Orbitz, Travelocity, Priceline, TripOnline SA and Hotels.com so you can book your Embassy Suites by Hilton Denver - Downtown / Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Denver - Downtown / Hotel Denver
Hotel Style:
#7 Romantic Hotel in Denver
#8 Business Hotel in Denver
#20 Family Hotel in Denver
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Denver - Downtown / Convention Center staff and other travellers.
26 questions
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Questions? Get answers from Embassy Suites by Hilton Denver - Downtown / Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mountain view 16th floor”
 of 5 bubbles kmr47, 10 Jan 2017 | Read review
“Ask for the mountain view, have Phil make you an omelet at breakfast!”
 of 5 bubbles ghostrider85, 6 Jan 2017 | Read review
“Superb location”
 of 5 bubbles G839HIjackl, 3 Jan 2017 | Read review
“A few people in our group said that the rooms closer to the courtyard were noisier, but we didn't have any issues”
 of 5 bubbles CostaRicaOutsider, 29 Dec 2016 | Read review
“check out the floor-plan diagram when you check in, so you can choose where you'd like to plant yourself!”
 of 5 bubbles ColoBuffK, 26 Dec 2016 | Read review
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