WestWall Lodge
14 Hunter Hill Road, Crested Butte, CO 81225
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About
#1 of 3 lodges in Crested Butte
Location
Cleanliness
Service
Value
The luxurious WestWall Lodge captures the essence of slopeside living, both winter and summer. Located at the base of Crested Butte Mountain Resort's WestWall lift, the WestWall Lodge offers extraordinary views and direct access to some of Colorado's best ski runs and hiking/biking terrain. Amenities include on site ski valet, heated underground parking, front desk, year-round outdoor pool, private lounge and full fitness center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Hiking
Ski rentals
Babysitting
Car park
Wifi
Hot bath
Outdoor pool
Skiing
Tennis court
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Meeting rooms
Massage
Ski In / Ski Out
BBQ facilities
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
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Room features
Fireplace
Room service
VIP room facilities
Iron
Kitchenette
Microwave
Complimentary toiletries
Hair dryer
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, Spanish
Location
57Somewhat walkable
Grade: 57 out of 100
49Restaurantswithin 10 km
29Attractionswithin 10 km
35Reviews0Q+A8Room tips
Reviews
Traveller rating
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Time of year
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Most Recent
We just spent 2 nights at WestWall. Very attractive property and furnishings with hot tub and small pool. We were disappointed that they provided no bathrobes, q-tips or cotton pads in bathroom. A couple of light bulbs were out and sink in bathroom did not drain properly. Guest book clearly stated daily towel, trash and bed service but when we called to say room not serviced front desk said required 24 hour notice. No coffee available in lobby in early morning and no decaffeinated available at all.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great lodge and outstanding customer service. The lodge/condo was luxurious, well equipped with outstanding views. We had C204, it was labeled as “neighborhood views” The views were down valley but of the mountain range opposite of Mt Crested Butte. We spent most evenings on the deck with this view. Someone mentioned earlier that there weren’t many chairs (loungers) at the pool…there we 5. It didn’t matter because there was never more than 2 people out there all week. One evening we asked the front desk about restaurants nearby. He checked, noticed none were open (6:00pm) and offered to go down into town and pick up dinner! The lodge is about a 1/2 mile walk up to the base/restaurants (when open) and the 2 chair lifts. Great hikes right out the door.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I made last minute plans and decided to stay at the West Wall Lodge. Within an hour of my reservation, my fiancés flight from Denver to Gunnison was canceled, so she flew into Montrose. I called West Wall back immediately to tell them I had to drive 2 hours to pick her up, so we were just going to stay the night in Montrose (stayed the night at the beautiful Bridges Golf and Country Club). Now I completely understand that my room was "non refundable", but come on. $455 (w/tax) for a room that wasn't even used....in the off season nonetheless, and only offering an unspecified "discount" the next time I stay, is pretty poor customer service. I would have been happy with a partial credit or even a voucher towards a future nights stay. I frequent my brothers house in Mount CB several times a year, but I can guarantee I won't be back to West Wall to use my "discount". LOTS of other places just as nice…
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Date of stay: April 2021
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Westwall went out of their way for our quick trip. We have long time ties to Vail and Steamboat. This was our first trip to Crested Butte and staying at Westwall made our trip well worth the drive. This is a beautiful lodge. The accomodations were outstanding. Pool, hot tub and fire are is beautiful. Only downfall, was there were little to no chairs to enjoy this area. Understandable due to covid, however just visiting Vail the previous week, one of the best places to enjoy time was pool side. It was very welcoming. We were not able to spend time in this area due to lack of seating arrangement. Everything else was outstanding.
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Date of stay: July 2020
Location
Service
Sleep Quality
Room Tip: A 303 New 3 bedroom unit. Definitely one of the best in the lodge
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
WestWall continues to get better and better. BEn is a fantastic manager for this property and his attention to his guests is appreciated. The property is a great value in a ski world that continues to get more expensive each year. After 42 years of skiing a host of locations, I can honestly say Crested Butte is a great value and has it all.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We have stayed here many times. Love it! Everyone’s friendly. Great location! You are practically on the slopes. The bar at the front lobby is a great gathering space, provides warm, fresh cookies every afternoon. Front desk is friendly and helps with anything needed. My only complaint (I think I say this every year) is everything shuts down around 7-8pm, hot tub etc.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We are long-time Vail skiers (>40 years) but had become disillusioned by the whole Vail scene. So it seemed that a trip to “not Vail” was in order! Crested Butte has a reputation of being an authentic town with real people and a great mountain, but where to stay? Westwall Lodge looked to be ideally located, and based on an extended phone call with Ben (Manager), we made the decision last spring for skiing this year! We will be checking out tomorrow after a wonderful stay, and already thinking about coming back in the summer! A couple of highlights for the skiers: 1. They have their own lift you access by waliking out the back door 2. They have an on site ski rental service that puts your skis outside the door in the morning and brings them back in at the end of the day 3. There is a locker room to store and warm your boots Most importantly this review is to recognize Ben. Things don’t always go smoothly, but Ben was there to fix them! We were so impressed with him when we called for initial information, but even more impressed how he and his staff went out of the way to make our stay perfectly wonderful!! THANK YOU!…
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My wife and I have stayed at WestWall multiple times and each time we thought it couldn't get better, Ben and Lainy seemed to surpass our expectations. The overall site is spotless, access to the base area is a ten minute walk and the workout facility is clear with modern equipment. Ben and Lainy truly understand that they are in the service industry, always available and accommodating. We have been spoiled and won't be staying anywhere else.
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Date of stay: December 2019
Value
Cleanliness
Service
Room Tip: Attempt to obtain a mountain view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from WestWall L, Manager at WestWall Lodge
Responded 9 Dec 2019
Thank you so much for the kind words! We strive to make sure everyone has a great experience at WestWall Lodge and that our staff is always available to lend a helping hand. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This property has it going on! Luxury abounds and the staff couldn't be more helpful. My summer stay this year was enhanced by the magnificant landscaping which had just undergone a total refresh in time for my stay. I can't wait to come back - maybe this winter since the property has its very own ski lift and you can ski straight to the hot tub!
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Date of stay: July 2019
Location
Cleanliness
Service
Room Tip: Rooms on the neighborhood side are cooler in the summer since they avoid the direct sun. All...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from WestWall L, Front Office Manager at WestWall Lodge
Responded 17 Aug 2019
Crested Butte is certainly magical during wildflower season! Give us a call when you are ready to book your next trip out here.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Checked into the West Wall Lodge on June 20, 2019. Only one person on staff, Dan, who was very nice. We rented a three bedroom condo which still had Christmas decorations up. No air-conditioning, heat in each room that could not be turned off, a very musty smell, beds that were so high to get into that my wife had to sleep on the couch. The coffee machine in the kitchen was inoperable so we went to the lobby for promised coffee and there was no one at the front desk and NO COFFEE!! Maintenance man came and could not get heat turned off. Provided a fan that would not work. We moved after one night to the Elevation Hotel which was excellent and also had a very good restaurant [West Wall has no restaurant]. We paid much less for a room there as well. West Wall lodge has promised a refund on my credit card, but so far five days later no credit has appeared. I feel that this Lodge should not be open at all in the non-skiing months since they provide almost no service.…
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Date of stay: June 2019Trip type: Travelled with family
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from WestWall L, Manager at WestWall Lodge
Responded 1 Jul 2019
Hi Jack, We apologize for the heat situation in the unit you stayed in, it has been repaired. We moved the rest of your party to a different unit the next day, and based on their feedback, they were happy with their new accommodations. Our website clearly states that we only have staff available from 8 am to 8 pm each day, and that these hours are shortened in the off-season. Coffee was provided to you at 8:30 am, when our coffee service begins (also listed on the website). Your card was refunded today, and we explained why there would be a delay when you left the property. When your sister checked in and mentioned that your wife has physical limitations we offered to bring a rollaway bed to your unit because it is very low to the ground. She said that was not necessary and asked for a step stool, which was provided to you. We truly wish you would have contacted us via phone or email before your arrival so we could have worked with you towards a solution to that issue. As far as the Christmas decorations go, they were minimal (not a tree). All of our residences are individually owned and the owners can decorate them however they want. We wish the WestWall Lodge could have been a better fit for you and your wife, but I am glad you were able to find more suitable accommodations for your needs elsewhere.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$543 - $888 (Based on Average Rates for a Standard Room)
LOCATION
United StatesColoradoCrested Butte
NUMBER OF ROOMS
22
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Frequently Asked Questions about WestWall Lodge
Which popular attractions are close to WestWall Lodge?
Nearby attractions include Crested Butte Mountain Resort (0.5 km), Gothic (7.3 km), and Crested Butte Nordic Center (3.6 km).
What are some of the property amenities at WestWall Lodge?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at WestWall Lodge?
Top room amenities include a kitchenette, a refrigerator, and a fireplace.
What food & drink options are available at WestWall Lodge?
Guests can enjoy a lounge and barbeque facilities during their stay.
Is parking available at WestWall Lodge?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to WestWall Lodge?
Conveniently located restaurants include Secret Stash, Camp 4 Coffee, and Teocalli Tamale.
Are there opportunities to exercise at WestWall Lodge?
Yes, guests have access to a pool and a fitness centre during their stay.
Does WestWall Lodge have an airport shuttle?
Yes, WestWall Lodge offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does WestWall Lodge have airport transportation?
Yes, WestWall Lodge offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at WestWall Lodge?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at WestWall Lodge?
The staff speaks multiple languages, including English and Spanish.