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Widus Hotel and Casino

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531 Reviews from our TripAdvisor Community

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There are newer reviews for Widus Hotel and Casino
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Showing 516: English reviews
Paranaque, Philippines
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 18 May 2016

Stayed here during my daughter's birthday. Rooms are clean and spacious with a lovely view of the hotel surroundings. The pool is also well-maintained and is equipped with a slide, which made our stay a lot more fun. Breakfast buffet has a wide variety and does not disappoint. Staff could be more courteous though, and try to serve with a... More 

Helpful?
Thank monicasexon
WidusClark, General Manager at Widus Hotel and Casino, responded to this review

Dear monicasexon, Mabuhay! We are glad that you chose Widus Hotel and Casino in celebrating your daughter’s birthday. We appreciate all the kind words about our rooms, pool and our breakfast buffet. We apologize however if you find our staff not that courteous. Rest assured that we will take your comment in reminding our team to ensure personal service and... More 

Philippines
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 17 May 2016 via mobile

We often stay here before our scheduled DMIA flights. We always book the One Bedroom Suite. Rooms are nice and well decorated. I don't remember ever getting a hot shower at this hotel. It is something the management should check in to. Breakfast is ordinary compared to other similarly priced hotels.

Helpful?
Thank Jonathan A
WidusClark, General Manager at Widus Hotel and Casino, responded to this review

Dear Jonathan A, Thank you for always choosing Widus Hotel and Casino. I am very pleased to know that you find our One Bedroom Suite nice and well decorated. We would like to let you know that all our rooms have water heater. You may call our Widus Service Center on your next visit and our Engineering staff will be... More 

Salmiyah, Kuwait
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 May 2016 via mobile

The hotel itself is old and rooms are very below the standard. The complimentary shampoo and toothbrush are also low class. The only good thing for those gamblers, is their casino. I hate the smell of the hotel since it is open for smoking everywhere. Would not like to come back to this hotel.

Helpful?
Thank Panchakes
WidusClark, General Manager at Widus Hotel and Casino, responded to this review

Dear Panchakes, Mabuhay! Thank you for taking the time to post your review. We do apologize if we were not able to meet your expectations. We would like to let you know that we do have Tower 2 which is newer compared to Tower 1. We thank you for bringing to our attention the shampoo and toothbrush. We do have... More 

Manila
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 May 2016 via mobile

It has a nice pool and clean rooms. The place is relatively new and spacious. We brought our baby and he enjoyed the stay!!However, our first stay in 2014 was better than in 2015. Though I'm not sure if this is due to the fact that we booked the second stay through Deal Grocer. So we got our room at... More 

Helpful?
Thank Chay G
WidusClark, General Manager at Widus Hotel and Casino, responded to this review

Dear Chay G, Mabuhay! Thank you for staying at Widus Hotel and Casino and for taking the time to write a review about your stay with us. We are glad that your baby enjoyed staying here. I am sorry to hear that you felt like your stay in 2014 is better than 2015. We apologize if the room given to... More 

Florida Panhandle, Florida
1 review
Reviewed 11 May 2016

nice place to stay in n the price is not bad, pool side is nice, the buffet is not bad the peppers 21 is very good the food n service, the massage place is clean n the mas sues r really good n the price is cheap

Review collected in partnership with this hotel

Helpful?
Thank G7026PUjacquelinem
WidusClark, Executive Secretary / Quality Assurance Officer at Widus Hotel and Casino, responded to this review

Dear G7026PUjacquelinem, Mabuhay! Thank you for taking the time to share your experience WID US! Here at Widus Hotel and Casino, our customers’ reviews and feedback are greatly valued in order for us to be guided in our continuous effort to provide quality service to our guests. We are very much delighted to read your wonderful comments about the place... More 

Manila, Philippines
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 10 May 2016 via mobile

widus hotel rooms are big 32 sqm with two queensize beds, the place is tidy and comfi, the only thing that i notice is their casino is in the lobby, i will not recommend for families with children because at the very young age they will thlnk that gambling is ok and fun. the staff are ok , the cost... More 

Helpful?
Thank Joni C
Manila, Philippines
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 May 2016 via mobile

I frequent this hotel due to my work. I saw the transformation of this hotel starting from one structure and now it has two more. Rooms are very cozy but it seems ti me that they had lost a bit of their elegance and style compared from their early years. Their rooms back then were spotless. Now I think a... More 

Helpful?
Thank Emmanuel C
Manila, Philippines
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 May 2016 via mobile

Pls.check your personnel regarding attitude in service.we are in the hospitality industry and yet we have service personnel that was so rude and hard to deal with.....more improvement to this area...sorry for this comment..

Helpful?
Thank Genie M
Okinawa, Japan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 April 2016

i had to call 4 times to get my food sometimes and I didn't get it at all sometimes . They didn't get my order correct all the time either . This was just for room service . The stay wasn't bad at all though. A lot better than the holiday in .

Review collected in partnership with this hotel

Helpful?
1 Thank michaelhO1076GX
WidusClark, General Manager at Widus Hotel and Casino, responded to this review

Dear michaelhO1076GX, Mabuhay! Thank you for taking the time to share your feedback about your stay. We are very much thankful for saying that everything was great. We deeply apologize for your unlikeable experience with the room service. We value your comments as these will help us maintain and improve our facilities and services. We have given proper training to... More 

Pasay, Philippines
1 review
Reviewed 27 April 2016

The amenities of the Hotel provides comfort and coziness to its guests. Widus' best assets are its employees who are very friendly and approachable. Security is good. Hoping there were more variety of food served during breakfast. The lobby should be renovated in a way that guests who were waiting for their room to be processed could have a place... More 

Review collected in partnership with this hotel

Helpful?
Thank KarendeLeon
WidusClark, General Manager at Widus Hotel and Casino, responded to this review

Dear KarendeLeon, Mabuhay! Thank you for taking the time to share your experience about you recent stay with us. We truly appreciate your complimenting words about the amenities, security and our employees. I have shared your feedback concerning the variety of food on the buffet breakfast with the Executive Chef. We have also noted your concern about the lobby. Rest... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Restaurant
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
Official Description (provided by the hotel)
Widus Hotel and Casino Clark is a perfect place whether you plan for an adventure, activity-filled vacation, business meetings, weddings and other social or corporate events. It offers you modern comforts in a traditional style, perfectly suitable for business and leisure. It has 233 modern Asian inspired hotel rooms, uniquely-shaped swimming pool and waterfalls, spa, gym, all-day dining restaurants that offer local and international cuisine, function rooms,24-hour reception and room service, wireless internet and casino with wide variety of slot machines and table games designed to suit your personal taste. With a strong demand from corporate partners the new Widus Convention Center in Clark offers a comfortable and professional environment to conduct business. Widus Hotel and Casino Clark is located in Clark Freeport Zone Pampanga, 5 minutes away from Clark International Airport (CIA) which offers both local and international flights via different Airlines and 5 minutes away from Duty Free Shops. Guests can also enjoy nearby local attractions and historical landmarks. ... more   less 

Additional Information about Widus Hotel and Casino

Address: 5400 Manuel A. Roxas Highway | Clark Pampanga, Clark Freeport Zone, Angeles City, Luzon 2023, Philippines
Region: Philippines > Luzon > Central Luzon Region > Pampanga Province > Angeles City > Clark Freeport Zone
Price Range: ₹ 6,156 - ₹ 11,832 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Widus Hotel and Casino 4*
Number of rooms: 233
Reservation Options:
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Hotel Style:
#2 Casino Hotel in Clark Freeport Zone
#3 Luxury Hotel in Clark Freeport Zone
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Questions & Answers

Here's what travellers have asked, with answers from Widus Hotel and Casino staff and other travellers.
4 questions
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Angeles City, Philippines
2 months ago

See all questions (4)

Questions? Get answers from Widus Hotel and Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking pool might be a bit noisy as they play music”
 of 5 bubbles vancouvercan, 6 Nov 2016 | Read review
“choose the side with the pool”
 of 5 bubbles TeyHM888, 2 Nov 2016 | Read review
“Get your reservation at Tower 2. This is quieter that at Tower 1 and choose rooms away from the elevator.”
 of 5 bubbles William_Nisperos-Tx, 10 Oct 2016 | Read review
“if you can, go to Tower 2”
 of 5 bubbles sunjoo_hong, 4 Oct 2016 | Read review
“Pick the floor on the other side of the pool so you don't smell any cigarettes smoke and not too much noise.”
  • She loves her Elsa
  • She couldn't wait to get in the pool
 of 5 bubbles 374esped, 3 Oct 2016 | Read review
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