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Extended Stay America - Colorado Springs - West

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Extended Stay America - Colorado Springs - West
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99 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Casper, Wyoming
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

This was our first time staying in an Extended Stay American Hotel and it won't be our last! :-) We came to Colorado Springs to visit our children who are in college there. We wanted to have an early Thanksgiving celebration and this was the perfect place to do it! Everything we needed to cook a great meal was provided.... More 

Helpful?
Thank Jmw0161
Manager_11525, Manager at Extended Stay America - Colorado Springs - West, responded to this review

The team and I appreciate your comments about your stay. It is great to see you were well accommodated by our staff and that you were able to take advantage of our pet-friendly policy here at ESA. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Cupertino, California
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 October 2016

We have stayed at the Extended Stay America twice this year and spent over 2 months living at the property. Their location is excellent. You can drive to the Air Force Academy, downtown or any of the nice shopping areas in less than 10 minutes. You are less than 3 miles from the University Village shopping center which has a... More 

Helpful?
Thank amorlindo
Manager_11525, Manager at Extended Stay America - Colorado Springs - West, responded to this review

It is so rewarding to see that you had an excellent stay with us. I am pleased to read your comments about our convenient location. It is also great to learn about the excellent customer service you received from our staff. The staff and I would like to thank you again for posting your review. We look forward to welcoming... More 

Ortonville, Michigan
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 30 September 2016

The room was nice and clean, with a kitchen, but we would have preferred a King bed or two queens (only 1 queen in the room). We stayed two nights; and the first morning, were awakened by a multitude of barking dogs around 7am, that are allowed at this hotel (we used Priceline, so had no choice). If you have... More 

Helpful?
Thank MamaMona01
Woodbury, Minnesota
1 review
Reviewed 29 September 2016

My Stay at the Extended Stay America in Colorado Springs was absolutely terrible. Our rooms were dirty and smelled like a locker room. There was hair in the sink, bath tub and bed sheets, towels were dingy and discolored. The hallways had a heavy smell of Cigarett smoke. Also, extremely over priced for what they have to offer and the... More 

Helpful?
Thank debcotroneo
Manager_11525, Manager at Extended Stay America - Colorado Springs - West, responded to this review

Your review for our hotel was recently brought to my attention. The situation you described regarding the condition of the room and overall facility is truly regrettable. We are very sorry for your experience. This hotel is under renovation until the end of the year and the product will be to your satisfaction when is finished. Thank you very much... More 

Travellers are raving about these Colorado Springs hotels

1 review
Reviewed 2 August 2016 via mobile

I was put up in the hotel by my property management company due to some work being done to my apartment. The grounds to the hotel are beautiful. The room we are in is nice.I have alot of negative reviews but my experience has been quite pleasent. In the later hours or early hrs of the morning I have noticed... More 

Helpful?
Thank Donita B
Manager_11525, Manager at Extended Stay America - Colorado Springs - West, responded to this review

We appreciate you taking time to share your experience. I am pleased to read how you enjoyed your stay. Based off of your review, our staff will having a meeting about making sure the front desk is properly staffed and eliminating smoke odors from the hallway. Thank you for bringing this to our attention. The staff and I would like... More 

Anaheim, California
2 reviews
Reviewed 27 July 2016

Employees are very friendly and accommodating. Stayed here again over the fourth of July, and was glad I saved money while still receiving an excellent level of service. Will gladly stay again next time around.

Helpful?
Thank Jerry T
Manager_11525, Manager at Extended Stay America - Colorado Springs - West, responded to this review

Thank you for taking the time to write a review of your stay. I am pleased to read how much great customer service our staff showed to you. It is also great hearing how affordable our rates were that you saved money. Thank you again for sharing your comments with us. We look forward to hosting you again in the... More 

San Antonio, Texas
1 review
Reviewed 2 July 2016 via mobile

We walked into the "last room" available and were floored by the most nauseous smell of Indian food ever! It smelled like a damn restaurant!! The sheets were dingy and the bathroom door doesn't latch!! Don't stay here ever!!!! We were suppose to stay here 2 nights, but Checking out first thing!!! So pissed off!!

Helpful?
Thank Happytravler210
Manager_11525, Manager at Extended Stay America - Colorado Springs - West, responded to this review

Your review for our hotel was recently brought to my attention. The situation you described regarding the the smell and the sheets is truly regrettable. We are very sorry for your experience. To ensure that a situation like yours doesn't happen again, my team is actively inspecting and adding a 2nd layer of inspection to our daily routine. Additionally we... More 

Oklahoma City, Oklahoma
Level Contributor
8 reviews
5 hotel reviews
Reviewed 11 June 2016 via mobile

Not bad hotel for the price. Everything you need and the staff was friendly. Room was clean and comfy, bathrooms and showers were ok. The only thing I did not like was the heavy smoke smell. No sure if it was a smoking room or not. I would stay there again if I had to.

Helpful?
Thank 88erikf
Paonia, Colorado
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 June 2016

It's just the basics, but the facility is clean and the staff is friendly. I chose it because it was an affordable alternative and I stayed 3 nights. You know how sometimes the most affordable choice does not meet basic expectations? Well, that is certainly not the case here! The check in was easy and the clerk was friendly. Though... More 

Helpful?
Thank RVJnCO
1 review
Reviewed 30 April 2016 via mobile

I have stayed at this location twice. If you're looking for room service and 5 star amenities, you're looking in the wrong place. If you want an affordable, clean hotel in a safe area with beautiful views, I 100% recommend this Extended Stay. They are flexible when possible. For example, online booking placed us in a smoking room (watch out... More 

Helpful?
Thank JRT251985

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Colorado Springs - West

Address: 5855 Corporate Drive, Colorado Springs, CO 80919
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: ₹ 4,500 - ₹ 7,228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Colorado Springs - West 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stayamerica Colorado Springs - West Hotel Colorado Springs
Extended Stay Colorado Springs
Colorado Springs Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Colorado Springs - West staff and other travellers.
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Questions? Get answers from Extended Stay America - Colorado Springs - West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We rented a studio for two of us, but it could have easily accommodated up to four.”
 of 5 bubbles Jmw0161, 14 Nov 2016 | Read review
“Ask if there's a 'pet free' area? Not sure if there is one though.”
 of 5 bubbles MamaMona01, 29 Sep 2016 | Read review
“Be sure to verify non-smoking room if that's important to you.”
 of 5 bubbles F1923HDjonathanb, 28 Mar 2016 | Read review
“The rooms on the west side offer a great view of Pikes Peak!”
 of 5 bubbles threewolves, 2 Dec 2015 | Read review
“Don't pay for the wifi upgrade, poor service regardless.”
 of 5 bubbles jm2015number1, 20 Sep 2015 | Read review
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