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Comfort Suites Colorado Springs

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Comfort Suites Colorado Springs
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205 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Colorado Springs
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Showing 205: English reviews
Reviewed 15 September 2015 via mobile

This place is a complete disaster. They are in desperate need of remodel. The room was fine, clean and comfortable, but the hotel doors, door jams, hallways, walls, carpet was smelly, dented, banged and scratched up, ceiling tiles falling in, areas of walls with no paint, just a mess. Lots of homeless people walking in parking lot. Would not recommend...

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Helpful?
Thank Amy S
GeneralManagerCOS, Guest Relations Manager at Comfort Suites Colorado Springs, responded to this review

Dear Amy S, Thank you for your feedback. We're sorry that we did not meet your basic requirements and truly apologize that you did not feel safe at our hotel. Guest safety and security is our utmost priority and we will address your concerns. Thank you for your time and have a great day.

Clayoquot Sound, Canada
Reviewed 15 September 2015

The refrigerator did not work, the carpet in front of the sink was soaking wet when we arrived and stayed that way for our entire 3 day stay, the tile on the bathroom floor was loose, making it feel like you were going to fall thru the bathroom floor, the paint was peeling off the walls, the shelves, and the...

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Helpful?
1Thank Larry D
GeneralManagerCOS, Guest Relations Manager at Comfort Suites Colorado Springs, responded to this review

Dear Larry D, Thank you for your honest feedback about your stay with us. We apologize for all the inconveniences you encountered during your stay. Housekeeping and maintenance has been made aware of your concerns about the condition of your suite from carpet, wallpaper, floor tile. We are in the process of planning our renovation and hope you will once...

Longmont, Colorado
Reviewed 9 September 2015

Excellent beds, pillows, and linens. The pillow-top beds provide a very good sleep. Well furnished room with a separate sitting area, microwave, and refrig. Very quiet. Good selection of breakfast items including eggs and link sausage. Very efficient and helpful staff. This is my third stay here and there will be others.

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Helpful?
1Thank baffelgarb
GeneralManagerCOS, Guest Relations Manager at Comfort Suites Colorado Springs, responded to this review

Dear Baffelgarb, Thank you for writing us! We're delighted to hear about your pleasant stay with us and greatful to hear that we'll be your hotel of choice when coming to Colorado Springs.

London, Ontario, Canada
Reviewed 2 September 2015

A very clean and comfortable hotel for budget-conscious travelers. Our two kids (10 and 14) really enjoyed the indoor pool with a tube slide, and we ourselves appreciated the outdoor hot tub with the view of the mountains, especially after a long day of biking down the old railroad bed trail. The free included breakfast includes scrambled eggs, sausages, a...

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Helpful?
1Thank CaspianCanuck
GeneralManagerCOS, Guest Relations Manager at Comfort Suites Colorado Springs, responded to this review

Dear CaspianCanuck, Thank you for taking time to write us about your stay. Happy to hear that you and your kids enjoyed our pool facilities! I will definitely pass along your comments to the rest of the staff. Thank you again and please come see us again!

Amherst, Ohio
Reviewed 1 September 2015

Where to start? A dirty A/C vent, noisy heater, walls that need paint, dirty old carpet a general lack of maintenance with scuffs all over the doors a dirty run down elevator. On our last day at 6:15 am there was no coffee. The eggs are awful and the yogurt was warm. Very obvious the owners are not repairing and...

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Helpful?
Thank Vdubfixer
GeneralManagerCOS, Guest Relations Manager at Comfort Suites Colorado Springs, responded to this review

Dear Vdubfixer, Thank you for your feedback. We apologize that we did not exceed your expectations. We do realize that some of our public areas need a refresh and would like to inform you that we will be doing renovations this fall/winter and addressing public area and guest rooms will be a major focus. Thank you for your time.

Calhan, Colorado
Reviewed 26 August 2015

A great place to bring the kids. Very large rooms. But the best part is the pool with a slide, and it is indoors. And the outdoor hot tub is wonderful. Very good breakfast selection, with hot eggs and sausage.

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Helpful?
Thank Angie L
GeneralManagerCOS, Guest Relations Manager at Comfort Suites Colorado Springs, responded to this review

Dear Angie L, Thank you very much for your feedback. We're glad you and your family had a great time at our hotel. Please come back and see us again!

Reviewed 25 August 2015 via mobile

My family and I stayed here for just one night at the end of our 2015 Colorado vacation. We chose this brand because of its reputation and our past experiences. I must say this hotel did not live up to our expectations. After arriving we discovered there were a couple of events going on which flooded the hotel market. Hopefully...

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Helpful?
Thank Clewis479
GeneralManagerCOS, Guest Relations Manager at Comfort Suites Colorado Springs, responded to this review

Dear Clewis479, Please let me be the first to apologize for all the problems you encountered during your stay. We are addressing your concerns and please know we take feedback, positive and negative, very seriously. Also, I would like to let you know that we are going to be doing renovations this year and this will address a lot of...

Fairhope, AL
Reviewed 19 August 2015

An older property in need of an update. The WiFi is very poor, chronically dropping connections when the hotel fills up in the evenings and mornings. The TVs are literally bolted in place and do not swivel, which makes viewing a bit difficult. That said, the hotel is fairly clean, the breakfast was nice, and the staff is friendly and...

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Helpful?
Thank RetiredInLA
GeneralManagerCOS, Guest Relations Manager at Comfort Suites Colorado Springs, responded to this review

Dear RetiredInLA, Thank you for your review. We apologize for the inconveniences you encountered during your stay with us. Please know that we take comments seriously and will address with housekeeping and maintenance. Thank you again and hope to see you again in the future.

Omaha, Nebraska
Reviewed 18 August 2015

The bed and bedding was updated. The rest of the hotel needs updating. Good location, all restaurants,and services all nearby. Would stay again for the price. Staff was available and attentive to our needs.

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Helpful?
Thank Mike C
GeneralManagerCOS, Guest Relations Manager at Comfort Suites Colorado Springs, responded to this review

Dear Mike C, Thank you very much for your feedback. I do apologize that you found our hotel a bit outdated. Please know that we're approaching our next renovation cycle and will be updating a lot of things. We hope you'll give us a second chance to impress on your next visit to Colorado Springs.

Fort Worth, Texas
Reviewed 17 August 2015 via mobile

The room was clean, comfortable and very affordable. The hotel was in an excellent location, convenient to restaurants and service stations and the interstate. We started nights and found the location to be excellent for area day trips. We would stay there again.

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Helpful?
Thank Mona S
GeneralManagerCOS, Guest Relations Manager at Comfort Suites Colorado Springs, responded to this review

Dear Mona S, Thank you for your feedback. We strive to maintain the most pleasant and safe environment for our guests and we're glad we did that for you!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Comfort Suites hotel offers moderate rates and a convenient location in Colorado Springs. With comfortable, reasonably priced accommodations, a wide range of family friendly features and extra amenities designed to please both vacation and business travelers, Comfort Suites is the perfect hotel for your next family vacation, weekend getaway or business trip in Colorado Springs. ... more   less 

Additional Information about Comfort Suites Colorado Springs

Address: 1055 Kelly Johnson Blvd, Colorado Springs, CO 80920-3926
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: ₹ 3,764 - ₹ 5,646 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Colorado Springs 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Suites Colorado Springs Hotel Colorado Springs
Colorado Springs Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Colorado Springs staff and other travellers.
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Questions? Get answers from Comfort Suites Colorado Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Big Horn room is the best!”
 of 5 bubbles tammyp972, 10 Feb 2017 | Read review
“Rooms next to swimming pool are noisy at night.”
  • outdated doors
  • hole in wall
  • curtains off track
  • broken window frame
  • wallpaper peeling
 of 5 bubbles cynthiamZ3361FB, 8 Sep 2016 | Read review
“Make sure it's clean BEFORE you unpack”
 of 5 bubbles xangwoo, 3 Sep 2016 | Read review
“Another hotel!”
 of 5 bubbles mikexplore, 19 Aug 2016 | Read review
“Ask to stay on the side facing the mountain, the other side faces a parking lot”
 of 5 bubbles ericc189, 31 Jul 2016 | Read review
5 of 5