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Homewood Suites by Hilton Colorado Springs Airport

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380 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Colorado Springs Airport
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Showing 380: English reviews
Reviewed 17 August 2016

the hotels staff are very friendly our stay was wonderful you couldn't ask for a nicer place to stay the breakfast was outstanding the evening social was a good catch thanks to the front desk staff the took care of all our needs Thanks Home Wood suits

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Helpful?
Thank Loy N Ralphie L
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you so much this great review and your business. It is wonderful to hear that your recent stay was good. We have been making additions to our food selections. It's nice to get positive feed back so we know we are on the right track. I hope that your day is blessed with something special the same as you...

Waxahachie, Texas
Reviewed 17 August 2016 via mobile

Stayed here recently and the staff is friendly. Hotel clean except the fan in room. There was a small issue but Debbie at front desk was very nice and made it right. For that reason I was very pleased with my stay. Coming from a customer service background myself, I normally do not receive quality customer service but I did...

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Helpful?
Thank Jennifer R
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you so much for this wonderful review and your very kind comments. I appreciate being mentioned but at the end of the day I am honored to work with a dedicated group of individuals. We are together revamping the way we present ourselves and our hotel. It takes all of to make a guest's stay comfortable. I will share...

Fort Collins, United States
Reviewed 15 August 2016

We spent 6 days at this hotel and I was very disappointed when it cam to fixing a shower valve and a plugged sink in the bathroom. Unfortunately the maintenance person's wife had an emergency and the shower valve was stuck on hot and could not get to shut off. The sink also was very slow to drain. I had...

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Helpful?
Thank Kenneth M
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for this review and your comments. I'm sorry you had to wait for the valve to be replaced. Our maintenance chief did have a family emergency but more to the point a part had to be ordered and then installed. I recall when you inquired if we had a back up plan. Our plan is we would have...

Colorado Springs, United States
Reviewed 14 August 2016

I don't know how this Homewood Suites was even granted w/ the Hilton name. Homewood Suites are one of Hilton's best hotels, but the one in Colorado Springs is a dump. Five of us stayed for 21 nights (they got a little over $9k from us). Walked into a run down room with stains all over the carpet (way beyond...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Jason J
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for this review and your comments. I am truly sorry for the challenges you faced during your recent stay in our hotel. I will have to do some research regarding the issues you brought to my attention in this review. I didn't have the opportunity to speak with you myself. I will investigate to see who you shared...

Florida
Reviewed 3 August 2016

Overall the stay was okay...the breakfast could use more options...the room AC units couldn't be turned off so we were always cold unless we switched to heat (silly to have to do in the summer)...we stayed in a non-smoking room and had to end up moving because the stay couldn't find evidence of smoking...perhaps if they came to check our...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank owtkastid
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for your review and your business. I'm sorry to hear that you had to move suites. That can be trying. I appreciate your time and your comments. I will share them with our team. I hope your day is good. Respectfully, Debbie K.

Minneapolis, Minnesota
Reviewed 30 July 2016

We stayed at the hotel on a family vacation. The hotel definitely seemed to have more business travelers, than families staying there. The breakfast was very good, including more variety and hot items than usual. The evening"social hour" was nice too. I noticed some people loaded up on items, which probably worked as supper for them. We initially were placed...

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Helpful?
Thank Slouise28
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for your review and your business. We are getting ready to begin a renovation in the hotel in the fourth quarter. Some of the items you mentioned will be replaced we are all getting excited to see the refresh. I happy to hear that breakfast and dinner offerings were good. We are making changes to our selections as...

Columbia, South Carolina
Reviewed 30 July 2016 via mobile

Just look at other reviews listed on here! I wish I would have before this trip. No towels, hotel appears dirty and worn out! No newspapers at desk. Broken equipment in fitness center. Worst Hilton related hotel I ever stayed in! Broken ice machine. You name it and it applies!!!

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Helpful?
Thank Mark W
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for your review and your business. The USA today is automatically available on any of your electronic devices. I had our maintenance staff check the treadmills they are operational now. Did we forget to share with you that you can also use Gold's Gym at no charge? I apologize for the lack of readily available towels. This summer...

Ham Lake
Reviewed 27 July 2016

Staff at this hotel is super friendly and the hotel has a very comfortable feel. The breakfast is above average for complimentary breakfast but they tend to be slow to replace some things when they run out. One morning there was no coffee for the entire 20+ minutes we were eating breakfast. The pool was closed most of the time...

Review collected in partnership with Homewood Suites by Hilton
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1Thank Janelle J
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for this very kind review of your recent stay with us. The pool and spa motors had to be replaced. What are the chances that this would all happen at one time but thankfully everything is taken care of now. I am sorry that is couldn't be completed before you left our hotel. I hope your day is...

Alexandria, United States
Reviewed 26 July 2016

No towel service for three days! Almost had to go to Walmart and buy my own. Nothing but excuses, 90 degree heat--what really sucked was they removed the old towels! I can see once, but three days is not something that can be easily forgiven. I will not stay at that hotel ever again.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Gregory S
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

I am so sorry that we were so lax in towel delivery for you. I wish that I had known after the first time so I could have made sure that it didn't happen again. It's disappointing to hear that you won't be joining us again. I hope all of your future travel is good. Thank you for your time...

Fort Worth, Texas, United States
Reviewed 26 July 2016

We always try to stay at Homewood suites when the price is right. We have 5 older kids, and this time we had three of them with us, so the larger rooms with more beds is better than getting two basic rooms. With a kitchenette and small living room, this is like home away from home for us. A full...

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Helpful?
Thank Corey K
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you so much for this wonderful review and your business. I have had the suite shop restocked so we'll be ready when you come back:):) It has been so busy that we are now able to begin to recover and restock. Thank you for taking the time to share your comments with me and with our future guests. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Come and enjoy the beautiful, award-winning Homewood Suites by Hilton® Colorado Springs Airport hotel in Colorado Springs, CO. Our stunning suites are ideal for both business and leisure travelers. Stretch out; enjoy the breath taking scenery, wake up to a full breakfast buffet every morning. If you are staying Monday through Thursday dinner is also included and served in our lodge. The hotel offers convenient access to Pikes Peak, Olympic Training Center, Cheyenne Mountain Zoo, downtown Colorado Springs, as well as centrally located to Fort Carson, Peterson and Schriever AFB. ... more   less 

Additional Information about Homewood Suites by Hilton Colorado Springs Airport

Address: 2875 Zeppelin Rd, Colorado Springs, CO 80916-4306
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: ₹ 7,723 - ₹ 14,529 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Colorado Springs Airport 3*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hilton Hotels Direct, Hotels.com, Agoda, Hotel.de, Reservation Counter, HRS and Despegar.com so you can book your Homewood Suites by Hilton Colorado Springs Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton - Cos Airport Hotel Colorado Springs
Homewood Suites Colorado Springs
Homewood Colorado Springs
Hilton Colorado Springs
Colorado Springs Homewood Suites
Colorado Springs Hilton
Hotel Style:
#10 Business Hotel in Colorado Springs
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Colorado Springs Airport staff and other travellers.
3 questions
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Questions? Get answers from Homewood Suites by Hilton Colorado Springs Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The noise is very minimum if any at all.”
 of 5 bubbles mizraimw2017, 7 Mar 2017 | Read review
“Hopefully get a room that needs no repairs.”
 of 5 bubbles kennethm484, 14 Aug 2016 | Read review
“Request a room away stairway exit to avoid smoke smell coming through the vents”
 of 5 bubbles Slouise28, 30 Jul 2016 | Read review
“Try to get a corner room on the west side. Better views of the mountains, and corner views offer a more panoramic.”
 of 5 bubbles coreyk960, 25 Jul 2016 | Read review
“You don't need to worry about which room - they have suites - 1 or 2 bedroom suites with kitchens.”
 of 5 bubbles GraceLovisa, 25 Jul 2016 | Read review
5 of 5