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BEST WESTERN PLUS Castle Rock

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BEST WESTERN PLUS Castle Rock
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524 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Castle Rock
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Showing 510: English reviews
Denver, Colorado
Reviewed 5 January 2016

My wife and I were passing through on our way out west and decided to stop here for the night. Since we had our two dogs with us we thought this would be a good place since Best Western is a pet friendly place to stay. The hotel, though by the highway, is very quiet. The grounds and building looks...

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Helpful?
Thank FrosteeFox
Mallory S, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you FrosteeFox for your wonderful & detailed 5 star review! We're glad to hear that you and your wife decided to stop here at our property on your way West. Thank you for such a detailed review of our beautiful facility and amenities that we offer our guests. We're delighted to hear that your stay was pleasant, comfortable and...

Colorado
Reviewed 31 December 2015

We loved this hotel. It is so homey and inviting. We met family there for a short post holiday visit. There is a cozy fireplace and comfy chairs in the main lobby. It was wonderful on a cold Colorado day. The room was very clean, very quiet, and the beds were very comfortable. Warm Down quilts and lots of pillows...

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Helpful?
Thank goldenbloom
Mallory S, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you goldenbloom for such a detailed 5 star review! We truly appreciate the comments in regards to our entire facility and staff. We're glad to hear that we made such a great impression on you during your stay and are happy that you enjoyed your stay here with us! We look forward to seeing you again soon the next...

Rainsville, United States
Reviewed 29 December 2015

Extremely enjoyable stay in Castle Rock CO Management and support staff BEST. Very generous in providing info regarding Colorado as well as services at this inn. Will certainly share my interest in reserving rooms at this inn with friends and relatives who will be going to that region of Colorado in the future.

Review collected in partnership with Best Western
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Helpful?
Thank Ernest C
Mallory S, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you Ernest C for your 5 star review! We truly appreciate the kind words in regards to our staff and facility! We strive to provide the best customer service and product around and are glad to hear that we accomplished this with your stay. We look forward to welcoming not only you but your friends and family that you...

Washington DC, District of Columbia
Reviewed 28 December 2015

The staff was very friendly and knowledgeable. The room was clean and comfortable. My boyfriend and I stayed there a week and truly enjoyed ourselves. The outlet mall is about two blocks from the hotel.

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Helpful?
Thank elunda f
Mallory S, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you elunda f for your detailed 5 star review! We truly appreciate the kind words in regards to our entire staff and facility. We strive to provide the best product and customer service around- we're happy to hear that we went above and beyond for you during your recent stay! We look forward to seeing you and your boyfriend...

Castle Rock, Colorado
Reviewed 27 December 2015 via mobile

They were "something right" when our carpet got delayed a day and we had no where to sleep with two dogs and a toddler. Beautiful rooms, very clean, very cozy beds, and very friendly staff (but I'm biased because I love the Castle Rock community). I will totally use them everytime I need a close to home hotel.

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Helpful?
Thank Elizabeth M
Mallory S, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you Elizabeth M for your 5 star review! We are happy to hear that you chose our beautiful hotel to stay at while you were waiting for your carpet to be finished. We strive to provide the best customer service in the Castle Rock area and are glad to hear that we made a great impression on you and...

Little Rock, Arkansas
Reviewed 25 December 2015

The Best Western in Castle Rock was an excellent hotel, the pool was inside and well kept, the hot tub was exactly the right temperature. The breakfast was superb, but the room was too hot and my family couldn't turn the AC on, so we had to open a window, but I will surely come back to this hotel.

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Helpful?
Thank Rose W
Mallory S, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you Rose W for the wonderful review of your recent stay with us! We truly appreciate the kind words in regards to our facility. We apologize that you were having issues with your AC unit in your room- I will make sure to pass this review on to our maintenance department to make sure that they fix that issue....

Montgomery, Alabama
Reviewed 20 December 2015

Sean was incredible! He fixed our TV twice when the storm took it out. Also, the staff was very accommodating when we wanted to use the breakfast room for extended times...we were all snowed in! Thanks for making our stay great!

Review collected in partnership with Best Western
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Helpful?
Thank erincory
Mallory S, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you erincory for taking the time to leave us a detailed review! We appreciate the kind words in regards to our entire staff here and are so happy to hear that Shaun was extremely helpful and accommodating to your needs. We look forward to seeing you again the next time you're in the Castle Rock area! Mallory Sortore Sales...

Reviewed 15 December 2015

We stay at the Best Western in Castle Rock, Co each time we visit our son and daughter-in-law. It is comfortable and the staff are wonderful. The only problem is the pool is too cold, so no comfortable to swim in on a cold December day.

Review collected in partnership with Best Western
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Helpful?
Thank julianasO1568YQ
Mallory S, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you julianasO1568YQ for the 5 star review! We appreciate you taking the time out of your busy schedule around the Holidays to leave us a review of your recent stay. Thank you for the kind words in regards to our entire staff! Our maintenance staff checks the pool temperature every morning to ensure that it is at a desirable...

wilmington, United States
Reviewed 8 December 2015

Other than the lazy toilet, which was fixed, and the dead batteries in TV remote, which was also fixed, I found this hotel quiet, clean, great location, and very friendly staff on all shifts. The kitchen was well equipped.

Review collected in partnership with Best Western
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Helpful?
Thank Jennifer C
Mallory S, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you Jennifer C for taking the time to leave us a review! We appreciate the kind words in regards to our facility and staff. We apologize that there were a couple of small inconveniences that happened during your stay, but are happy to hear that they were taken care of in a timely manner. We hope you choose us...

So Lake Tahoe, United States
Reviewed 1 December 2015

A wonderful room and stay with great people working at this hotel. They went out of their way to make sure our stay was comfortable. The breakfast was very tasty and fresh. Minutes away from the Outlets of Castle Rock.

Review collected in partnership with Best Western
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Helpful?
Thank Robert Q
Mallory S, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you Robert Q for your wonderful 5 star review of your recent stay at our property. We're happy to hear that you had such a pleasant stay and enjoyed the accommodations! We strive to give the best customer service around and are glad that we accomplished that with you during your stay. We look forward to seeing you again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
The Best Western Plus in Castle Rock is conveniently located off the I-25 corridor with access to many amenities.We are located directly south of the Outlets of Castle Rock and within walking distance to many restaurants. Downtown Castle Rock, Denver and the Rocky Mountains are just a short drive away! With our free complimentary hot breakfast served every morning to our 24 hour front desk service, we strive to make your stay feel like home away from home. ... more   less 

Additional Information about BEST WESTERN PLUS Castle Rock

Address: 595 Genoa Way, Castle Rock, CO 80109 (Formerly BEST WESTERN Inn & Suites of Castle Rock)
Region: United States > Colorado > Castle Rock
Price Range: ₹ 5,970 - ₹ 10,800 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Castle Rock 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Best Western Castle Rock
Castle Rock Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Castle Rock staff and other travellers.
3 questions
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Murray, Kentucky
1 month ago
Highlands Ranch, Colorado, United States
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Castle Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early.”
 of 5 bubbles LarryT109, 25 Jan 2017 | Read review
“Do allow pets so know that in adance.”
 of 5 bubbles 789valw, 25 Sep 2016 | Read review
“We really liked the suite.”
 of 5 bubbles janetc160, 10 Sep 2016 | Read review
“On 4th floor - great view of mountains”
 of 5 bubbles 45bigwaa, 6 Sep 2016 | Read review
“try to get away from the expressway if possible and on higher floor”
 of 5 bubbles duffer47, 4 Sep 2016 | Read review
5 of 5