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Comfort Suites Castle Rock

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143 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Castle Rock
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Showing 138: English reviews
Tampa, Florida
Reviewed 3 September 2015

I chose this hotel as I wanted to be a little south of Denver to avoid some of the traffic. The hotel was very nice and the room was great. My spouse nor I had any issues during our stay. The bed was extremely comfortable and the pillows plump and comfortable. I had problems getting up in the morning since...

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Helpful?
Thank viajarlejos12
Albuquerque
Reviewed 1 September 2015

We recently stayed at this hotel, We have come back because of Johannah and Scott, although Johannah is no longer working there, we will continue to stay at this hotel because of Scott, he has been a terrific host and Always make us feel comfortable and makes sure we have a pleasant stay!!! We appreciate his kindness to my husband...

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Thank Madelyn L
Reviewed 30 August 2015 via mobile

I booked a room here for my wife and I. I will never stay at this property again. My wife and I was harassed the entire stay. The front desk staff couldn't seem to get it together. We were on our mini vacation from our kids. We where bothered three times about our bill. To top it off the night...

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Thank Anthony P
Bowling Green, Kentucky
Reviewed 29 August 2015

Loved the space in the room. Plenty of counter space. Room was clean as hotel rooms go. Desk clerk very friendly and helpful in recommending a restaurant to eat at. Would have had a great view of the mountains except for the smoke blowing in from the California fires. Not close to I-25, so the noise level was low.

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1Thank HackMack
Montrose, Colorado
Reviewed 13 August 2015 via mobile

All of Denver Metro high priced for last week of summer. This hotel was priced at normal rate. Pleasant staff, average breakfast. Needed a night light in bathroom. Air conditioner difficult to moderate. Overall a good place to stay. Plenty of parking which is a plus.

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Thank Kimcook1
Mountains of CO
Reviewed 13 August 2015

I recently stayed here for a week and had to work the entire time. Their wifi capability is terrible. They should not be able to advertise free wifi because it doesn't work well enough to say they even have it. I asked for a cable to be able to connect directly and was told that doesn't work at all because...

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Thank magnolia1e
Reviewed 5 August 2015

I've been staying at a different Choice brand hotel for the past week and this property was by far the best yet. Obviously since it's a suite it will generally outclass a standard room at other facilities, but the property is well kept and and competitively priced. Would stay here again if I return to the area.

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Thank Billy C
Waite Park, Minnesota
Reviewed 1 August 2015 via mobile

This was a nice place to stay. Staff were friendly, rooms were good sized and clean. The only downfall was that breakfast wasn't served till 7 and we were on the road by 6:30. This hotel was easy on easy off the interstate also. I would definitely stay here again and would recommend.

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Thank heidiminnesota
Reviewed 8 July 2015 via mobile

Horrible Horrible!!!!! Had blood and urine on sheet! Staff was very unprofessional we listened to the night shift ladies curse and complain about visitors, not having enough sheets to change out bedding and general manager Scott for over 5 minutes before we had to yell back in the room to them for help! Washer broke down and never once did...

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3Thank hammer22jm
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Valued Guest Thank you for taking the time to share your experience. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. First of all, I understand that you heard a couple of my employees venting, if you will. Well, no matter what business it is, employees do that. Of course it...

Denver, Colorado
Reviewed 6 July 2015

My boyfriend and I stayed at this hotel for 5 nights. The room was alright for the rate that we paid but I would not pay full price. Our room was pretty clean but there was mold on the bottom of our shower curtain, stains on the towels and a booger on our TV stand! Internet didn't work whatsoever so...

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Helpful?
Thank C A

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Laundry Service

Additional Information about Comfort Suites Castle Rock

Address: 4755 Castleton Way, Castle Rock, CO 80109-7895
Region: United States > Colorado > Castle Rock
Price Range: ₹ 5,717 - ₹ 8,848 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Castle Rock 2.5*
Number of rooms: 68
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Also Known As:
Comfort Suites Castle Rock Hotel Castle Rock
Castle Rock Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Castle Rock staff and other travellers.
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Questions? Get answers from Comfort Suites Castle Rock staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would recommend floor 3 so there is no noise from guests above; pet friendly rooms are avaialble on the ground floor.”
 of 5 bubbles DaisysMum_11, 30 Sep 2016 | Read review
“Go check out the room first for smoking odor.”
 of 5 bubbles P5652RRkareng, 27 Sep 2016 | Read review
“Just don't deal with front desk people. Do everything on line and get confirmation”
 of 5 bubbles trish142016, 15 Sep 2016 | Read review
“We stayed on the second floor and we had no issues with noise.”
 of 5 bubbles viajarlejos12, 2 Sep 2015 | Read review
“Get a room on the north side, there is a dog park and playground behind the motel”
 of 5 bubbles HackMack, 29 Aug 2015 | Read review
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