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--Very nice rooms. Clean, spacious, good design.
--Very reasonably priced for the quality you get, so excellent value
--Staff is awesome
-- Kids swimming in their clothes in the pool. I did not use the pool but did notice.
The hotel was very nice. the rooms where very clean. they had an indoor pool and hot tube. The breakfast in the am was good for free! The staff was super nice and helpful. We would stay here again! it is very pet friendly too.
The hotel itself seems fine. The beds were a bit hard; the pillows were harder -- no down/feather pillows -- which is okay, but when I asked, the "manager" was not very "welcoming" or "understanding." The rooms were not very quiet -- but all in...More
This was a prepaid room using Verizon points, so I can’t really complain, but I want to give a clear picture to fellow travelers.
This property is average is every way. Dated to the point of needing some renovation. The staff was professional but not...More
Had horrible customer service at this hotel. We had made reservations for three rooms months in advance. After already experiencing other issues with our reservations, went in the day of our stay to check in and spoke to Scott Charter the General Manager there. I...More
Response from Scott C, General Manager at Comfort Suites Castle RockResponded 14 October 2017
Dear Valued Guests,
As one can see from past reviews on TripAdvisor and other sites around the internet, the staff, management and customer service at the Comfort Suites, Castle Rock is typically outstanding. As with any establishment, we do reserve the right to refuse service...More
All of my rooms are studios. They come with a microwave, mini-fridge and coffee maker. They have either one king bed or two queen beds. I provide free wi-f- and cable. The cable is HD Direct TV. I have 32... More
All of my rooms are studios. They come with a microwave, mini-fridge and coffee maker. They have either one king bed or two queen beds. I provide free wi-f- and cable. The cable is HD Direct TV. I have 32" flat screens in all the rooms. All of the rooms are newly remodeled with new carpet, bedding and furniture. I have a complimentary hot breakfast every morning and an indoor heated pool and hot tub. My weekly rate is $65 dollars + tax/night which comes out to $491/wk (all rates are subject to change).
Thank you for your interest,
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"I stopped in and they had a room that fit us very nicely… If you do the same, get ready to rest!"