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Ameristar Casino Resort Spa Black Hawk

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Ameristar Casino Resort Spa Black Hawk
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1,324 Reviews from our TripAdvisor Community

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There are newer reviews for Ameristar Casino Resort Spa Black Hawk
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Showing 1,317: English reviews
Lady Lake, Florida, Usa
Reviewed 30 January 2017 via mobile

The Fireside Grill was excellent. My daughter and I got a little away time and ventured inside for dinner. Lied the food. Lobster and bib salad. Our waitress Kathy was wonderful. We did not like the crab bisque. Pass on that next time.

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Helpful?
1Thank BeverlyB638
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to hear you loved your dining expeience. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.

Myrtle Beach, South Carolina
Reviewed 25 January 2017 via mobile

I was really nervous after reading the previous reviews. We are arrived on 1/19 at 11 am and were checked in right away. Marge was so sweet and informative! Our room was nice but the carpet hadn't been vacuumed and there were brown stains on the chairs. Also, there was a ton of dust behind the night stands. Didn't call...

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Helpful?
Thank castrono17
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to hear you enjoyed your dining experience at Timberline Grill and our friendly team members. We sincerely appreciate your feedback regarding the room and bar experience, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.

Covington, KY
Reviewed 22 January 2017

I'd been here once before for one night. The room was so good, the casino so much fun, the buffet excellent, that we decided to come back for a longer stay - 2 nights. Valet parking was quick. It's still a long walk to the check in desk from the door or garage elevator. Check in was quick and easy....

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Helpful?
Thank CovingtonCat
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to hear your second stay was just as good as the first. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.

Fort Smith, Arkansas
Reviewed 22 January 2017

I booked the hotel in Black Hawk when I visited the area for a wedding in Evergreen. The hotel was affordable and looked nice. When we arrived we weren't disappointed. The hotel was nice and the room with bathroom was very up to date and clean. I wish there were more restaurant selections but within 30 minutes area there are...

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Helpful?
Thank Lisa W
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to hear you enjoyed the beautiful rooms. We sincerely appreciate your feedback regarding the dining options, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.

denver, colorado
Reviewed 18 January 2017

My wife and I took advantage of off season rates for our first stay at Ameristar. It's a beautiful hotel, the most striking in the area, with good location to access other properties and restaurants. Mid week they close the nicer restaurants in the hotel, promoting us to dine elsewhere. The top floor pool and jacuzzis are gorgeous, but we...

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Helpful?
1Thank forsrick
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to see you had an overall enjoyable first stay. We sincerely appreciate your feedback regarding your check-in and Waypost Deli experience and we will be sure to pass those comments along to our teams. We hope to see you again soon. Kind Regards,...

Reviewed 18 January 2017

Saturday 4:00pm could't found self-parking space, half of the space blocked. The end we use their valet service, I didn't have small bill so tip $20. The casino always busy and a lot slot machine. Self service coffee bar located near the slot machine area, very nice. The lobby also has Starbuck (people smoke and have a cup of coffee...

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Helpful?
Thank Amy M
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to see you had an overall enjoyable stay, and that you enjoyed your dining options at Centennial Buffet. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.

Aurora, Colorado
Reviewed 14 January 2017

We went up for a free night stay and got upgraded to a spa suite. In close proximity to multiple casinos. Very relaxing and fun. We have found it very difficult to get drink service from the slot machines during the middle of the week. We will definitely be back.

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Helpful?
Thank Eric C
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to hear you enjoyed your suite upgrade and wonderful location. We sincerely appreciate your feedback regarding the drink service, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.

Reviewed 11 January 2017 via mobile

Unfortunately it wasnt what I expected. When I called a couple days before to confirm our stay the lady that helped me was (Marge), she was really nice. I let her know how my husband & I had just got married in June of 16 and were trying to celebrate a little honey moon because we were unable to have...

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Helpful?
2Thank Jennie G
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good evening - Thank you again for your recent feedback. We would love to have a member of our leadership team reach out to you directly about your experience. Please email us at socialmediaabh@ameristar.com with details of your stay. We look forward to hearing from you shortly. Kind Regards, Ameristar Black Hawk.

Reviewed 9 January 2017 via mobile

Pillows were awesome! Bathtub plug was broken couldn't take bath. Toilet room light was not working. Toilet room fan was not operable. Housekeeping woke me up before check out because "rest" tag on door kept falling off and was on the floor.

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Helpful?
1Thank Heather H
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for your recent review. We sincerely appreciate your feedback, but we're concerned to see you didn't have a 5-star experience with us. We would like to learn more about your stay. Could you please email us at socialmediaabh@ameristar.com with additional details? We look forward to hearing from you shortly. Kind Regards, Ameristar Black Hawk.

Denver, Colorado
Reviewed 8 January 2017

We stay up here a few times a year. A little on the pricey side but you get what you pay for. Fabulous rooms. Good service. This year we hosted our holiday party of about 80 people there. Ameristar really delivered. Really appreciate their event staff. Will continue to be a personal and professional customer.

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Helpful?
Thank John W
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to see you had an overall enjoyable stay during your holiday party. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Timberline Grill
Timberline Grill
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ameristar Casino Resort Spa Black Hawk is a completely new luxury hotel and spa in the Denver area. This Ameristar Hotel in Black Hawk has 536 spacious guest rooms with 64 suites, many featuring panoramic views of the Rocky Mountains. You’ll find a full-service day spa and the only pool in Black Hawk at this Ameristar Resort. Guests may also enjoy an on-site Fitness Center, indoor/outdoor swimming pool and a two-story casino with rustic elegance. ... more   less 

Additional Information about Ameristar Casino Resort Spa Black Hawk

Address: 111 Richman Street, PO Box 45, Black Hawk, CO 80422
Region: United States > Colorado > Black Hawk
Price Range: ₹ 8,385 - ₹ 21,224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameristar Casino Resort Spa Black Hawk 4*
Number of rooms: 536
Reservation Options:
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Also Known As:
Ameristar Casino Resort Spa Black Hawk Hotel Black Hawk
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Questions & Answers

Here's what travellers have asked, with answers from Ameristar Casino Resort Spa Black Hawk staff and other travellers.
21 questions
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Raleigh, North Carolina
Raleigh, North Carolina
9 months ago
over a year ago

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Questions? Get answers from Ameristar Casino Resort Spa Black Hawk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms have better views obviously. The pool on the roof is heated and has one of the best views you have ever seen.”
 of 5 bubbles 771vanced, 10 Mar 2017 | Read review
“Request even number rooms for quiet mountain view , odd number rooms for look at the town.”
 of 5 bubbles kekuluo, 5 Mar 2017 | Read review
“If you have a spec. req at checkin, stay there until they honor it.”
 of 5 bubbles 17joeg, 4 Mar 2017 | Read review
“Ask for a room on a high floor with a city view.”
 of 5 bubbles mumsie2u, 28 Feb 2017 | Read review
“Mountain View”
 of 5 bubbles brian34743, 27 Feb 2017 | Read review
5 of 5