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Residence Inn Los Angeles Westlake Village

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Residence Inn Los Angeles Westlake Village
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212 Reviews from our TripAdvisor Community

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Showing 208: English reviews
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Poole UK
Reviewed 4 weeks ago

We like the Westlake Village area, everything you need shopping or restaurant wise is close by. There are some great walks close by in the mountains towards the ocean, with great views of Malibu. Not too far from Santa Barbara for a day trip either. The front desk staff are REALLY friendly and helpful, especially Kimberley, but all of them...

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Helpful?
Thank PointSur
AmandaParrish91362, General Manager at Residence Inn Los Angeles Westlake Village, responded to this review

Dear Point Sur, Thank you for sharing your experience at the Residence Inn Los Angeles Westlake Village through the Trip Advisor Website. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We are very sorry that you had issues with Housekeeping while...

Singapore, Singapore
Reviewed 15 January 2017

I like staying here when I am in the area. Great location, and very friendly staff when checking-in. They try to accommodate your requests, and I feel like its my "home away from home." Evening mixers are great to wind (wine) down the day with.

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Helpful?
Thank LeongInSingapore
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Dear LeongInSingapore Thank you very much for letting us know about your recent stay with us, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and come visit us again soon!

Florida
Reviewed 11 January 2017 via mobile

We had stayed here a few years ago and were very happy with this hotel. This stay wasn't the same experience. The cons: Unfortunately, we walked into a room where the carpet wasn't vacuumed and the living area furniture was dirty and had stains all over. We stayed 4 nights and the same debris piles on floor were there from...

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Helpful?
1Thank Boston2FL
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Dear Boston2FL, Thank you for taking the time to let us know how we performed in regards to your recent stay at the Residence Inn Los Angeles Westlake Village. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for...

Neenah, Wisconsin
Reviewed 31 December 2016

The staff here is very attentive, caring, and connected with the residents. Ken Painter, Sales Manager is the best I have EVER encountered and when you consider I am about to become a LIFETIME PLATINUM ELITE, i say this with a great deal of experience, knowledge and history. As with any stay that lasts as long as 1 year plus...

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Helpful?
Thank hedberg99
AmandaParrish91362, General Manager at Residence Inn Los Angeles Westlake Village, responded to this review

Thank you very much for sharing your experience at the Residence Inn Los Angeles Westlake Village through the Trip Advisor Survey. As a Valued Customer and Marriott Rewards Platinum Member, we appreciate your feedback and are delighted to hear that you had a great stay. We will be sharing your rave review with Lady, Kimberly, Sarah, Risa and Alex to...

Los Angeles, California, United States
Reviewed 9 December 2016

Very nice place to stay. The rooms are large and clean. The staff is excellent. Highly recommend. The wine every night is welcome sight and the nights they serve dinner, the meals are very good. We were on an extended stay - almost 2 months. Really enjoyed sitting by the firepit.

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Helpful?
Thank Barbara H
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Hello Barbara H, Thank you for the kind note and for taking the time to let us know about your stay. We are glad to hear that you were able to enjoy the Residence Inn Mix and the beautiful outdoor area. We hope to see you again soon.

Westlake Village, California
Reviewed 1 December 2016

I love the Marriott brand and have been staying here at the Westlake Village location at least once a month since this past May. I stay here because I liked this hotel and location. I actually travel back and forth to Simi Valley when I am out here on business. The past few times I have stayed here the quality...

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Helpful?
2Thank kim2yeoman
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Hello kim2yeoman, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issues you experienced with the guest room and breakfast. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue...

Hong Kong, China
Reviewed 24 November 2016

We stayed in this Marriott brand hotel for at least 4 times in the last 2 years. The hotel was clean and staffs were attentive. They provided free buffet breakfast to the guests and had some variations in the choice. They have a pool table and computers and printers easily accessible to guest. The neighborhood was safe and with quite...

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Helpful?
Thank W6815LHandrewl
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Hello W6815LHandrewl, Thank you for taking the time to let us know about your recent stay. I am glad to hear that you were able to enjoy the amenities and had a chance to explore the area. We hope to see you the next time your travels bring you to the area.

Omaha, Nebraska
Reviewed 25 October 2016 via mobile

Typical Marriott property and I love the suite and the size of the room. The corridors are a little strange and hard to find your room. But I do like it a lot. Nice to have breakfast included. Conveniently located off of 101.

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Helpful?
Thank McFerrid
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Hello McFerrid, Thank you for taking the time to let us know about your recent stay. We hope to see you again the next time you are in the area! Thank you.

Warwick, Rhode Island
Reviewed 18 October 2016

The suite was spacious,clean, and well-equipped. The furniture was very comfortable. Breakfast was pretty good too, with a decent variety of options. The food delivery service options were fantastic and offered a wide variety of choices. Convenient location to the highway.

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Helpful?
Thank Alicia M
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Dear Febgrl77, We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Glendale, California
Reviewed 17 October 2016

We stayed here just for one night, passing through. The decor in our one bedroom unit seemed very dated, and in our unit the bedroom was so small it was difficult to walk around the bed without bumping into the credenza. On a positive note, the room and public areas were very clean and the staff at the front desk...

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Helpful?
1Thank blubs99
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Dear blubs99, As a valued guest, we see that there is room for improvement based on your feedback. We noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we hope that you choose to stay with us again on your next...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Residence Inn Los Angeles Westlake Village

Address: 30950 Russell Ranch Rd, Westlake Village, CA 91362-7365
Region: United States > California > Westlake Village
Price Range: ₹ 13,037 - ₹ 20,324 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Los Angeles Westlake Village 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Residence Inn Los Angeles Westlake Village Hotel Westlake Village
Residence Inn Westlake Village
Marriott Westlake Village
Westlake Village Residence Inn
Westlake Village Marriott
Hotel Style:
#3 Family Hotel in Westlake Village
#4 Business Hotel in Westlake Village
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Questions & Answers

Questions? Get answers from Residence Inn Los Angeles Westlake Village staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room near the elevator. It could be a long walk if the room is in the middle of the hallway.”
 of 5 bubbles W6815LHandrewl, 23 Nov 2016 | Read review
“farthest away from room 348.”
 of 5 bubbles FrankyMe, 6 Aug 2016 | Read review
“Go to the Lure Restaurant next door and treat yourself to a great meal.”
 of 5 bubbles , 19 Jul 2016 | Read review
“avoid studio - especially 347”
 of 5 bubbles PhoenixTravelGuy, 30 May 2016 | Read review
“High floor on east side.”
 of 5 bubbles DonH728, 22 May 2016 | Read review
5 of 5