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Embassy Suites by Hilton Walnut Creek

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Embassy Suites by Hilton Walnut Creek
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1,071 Reviews from our TripAdvisor Community

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Showing 1,056: English reviews
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Haddonfield
Reviewed 3 days ago NEW

This hotel is one of the best I've stayed in. The staff is very friendly and accommodating. The free breakfast is abundant and delicious. The rooms are clean and it's located extremely close to BART for easy access to into SF. We loved staying there.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Toni A
Merced, California, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 12 January 2017

This hotel is conveniently located off the freeway and adjacent to a BART station. We booked this because I had an appointment in San Francisco in the early morning and couldn't get a decent priced hotel in the city. We are Hilton Honors members and patronize this brand. However, we have been disappointed in some Embassy Suites in some cities....

Review collected in partnership with Embassy Suites Hotels
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1Thank Marcia M
About Hotel's Favourite Review
Alex P, General Manager at Embassy Suites by Hilton Walnut Creek, responded to this review

Thank you very much for your well stated experience at The Embassy Suites in Walnut Creek. The Valet price is $25 per night with full service. While you can find self parking in the area, only valet service will assure in and out privileges with no additional charge.

Chicago, Illinois
Reviewed 6 days ago NEWvia mobile

This hotel is in a great location for burbs of the east bay, they have a pool, gym, free breakfast, and managers reception, which is nice. They only offer valet parking at 25 bucks a night, but could get a little backed up during busy check out times. We had some issues with the hotel housekeeping staff, but was told...

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Helpful?
Thank hart277
Reviewed 1 week ago via mobile

Multiple business visits to this comfortable business hotel. Great breakfasts and great ambience for evening drinks and meals. Location within walking distance of great restaurants. Friendly and efficient staff throughout the hotel.

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Helpful?
Thank Mark P
Alex P, General Manager at Embassy Suites by Hilton Walnut Creek, responded to this review

Hi Mark, Thank you for the feedback and nice comments about our team members. We are very appreciative of you being our guest. Sincerely,

Basking Ridge, New Jersey
Reviewed 1 week ago

issues with noise due to construction, food quality was poor (eggs in morning were bad unless you got them at the cook to order counter). No coffee avail after 1030a, and my room smelled like someone had been smoking in it.

Review collected in partnership with Embassy Suites Hotels
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Thank purchasing2017
Alex P, General Manager at Embassy Suites by Hilton Walnut Creek, responded to this review

Thank you for the feedback and I am sorry you had a poor experience. If a buffet isn't your thing, as you mentioned, we do offer a fresh made to order breakfast including omelets and eggs any style along with pancakes, hash browns, bacon and much more. Coffee is available, free of charge, in our atrium area in the mornings...

Porterville, California
Reviewed 1 week ago

We usually enjoy the Embassy Suites chain. However, this facility is showing its age. We have been staying at the Walnut Creek, CA hotel for many years and have seen it going through several changes. Some good, other questionable, but we always enjoyed staying there. This time, we reserved a premium room which included some snacks and nonalcoholic drinks which...

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Helpful?
Thank yosefg733
Alex P, General Manager at Embassy Suites by Hilton Walnut Creek, responded to this review

Thank you for the feedback. We certainly appreciated the nice comments about breakfast and I am truly sorry that your room was not to your liking. I should point out that we are remodeling rooms as we speak and I am sure you will notice the update modern feel of our new rooms. Thank you for staying with us and...

Reviewed 1 week ago

This Hilton Hotel was a real disappointment! The staff, cleanliness, appearance, condition of furniture in rooms and lobby, carpet were all very poor. I did like the Koi in pond though and the Complimentary Happy Hour wasn't bad.

Review collected in partnership with Embassy Suites Hotels
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Thank Z8126PDlindaf
Alex P, General Manager at Embassy Suites by Hilton Walnut Creek, responded to this review

Thank you for your feedback and it was unfortunate you had a poor experience. We will work hard to get it right for your next visit. Thank you for staying with us.

Hartford CT
Reviewed 2 weeks ago

This is the best Embassy Suites I've seen. I've stayed at many of them, and it's clean, well maintained, in a great location, has excellent service.Free Breakfast is excellent. The happy hour is also excellent-with some good snacks, and a good variety to choose from. It's nit simply an afterthought, since I've been to other Embassy Suites hotels and they...

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Helpful?
Thank Mal723
Alex P, General Manager at Embassy Suites by Hilton Walnut Creek, responded to this review

Thank you very much for the great feedback. We are glad you enjoyed your stay and look forward to seeing you again. Thank you for being our guest.

Castel Bolognese, Italy
Reviewed 2 weeks ago

This hotel is a quiet good value for money. Everybody in both the concierge and housekeeping teams was very helpful. There is also a free shuttle service to close distances. Staying on the executive floor we liked the room size and enjoyed having a second bathroom vanity in the room. The building is fine just may need some renovations in...

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Helpful?
Thank Ramona P
Alex P, General Manager at Embassy Suites by Hilton Walnut Creek, responded to this review

Thank you for taking some time to provide us with feedback. I will discuss your food and beverage comments with our Chef. The next time you visit please be sure to ask for one of our remodeled rooms. Thank you for being our guest.

Fresno, United States
Reviewed 2 weeks ago

Nice, clean hotel with good staff that tries to be as helpful as they can. The evening reception is a nice touch and provided much better food options than I expected (I was thinking chips & popcorn, and instead it was vegetables, meat, cheese, etc.) The breakfast is good and large, but can be a bit crowded as it is...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank aaronn159
Alex P, General Manager at Embassy Suites by Hilton Walnut Creek, responded to this review

Thank you very much for staying with us and providing feedback. We would like very much for all our guests to utilize valet parking. The charge is $25 per night and the service is excellent.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Embassy Suites Walnut Creek hotel is ideally located in the beautiful East Bay of Northern California. We are convenient to Oakland, San Francisco and SFO airport and BART. Spread out in a two-room suite or upgrade to an Executive suite for extra space and amenities. Enjoy a complimentary cooked-to-order breakfast and evening drinks and snacks at the Manager's Reception. Host an event in our 7,000 sq. Ft. Of meeting space, or celebrate a special occasion in the eight-story tropical atrium. This hotel offers valet only parking for guests for $25/day. ... more   less 

Additional Information about Embassy Suites by Hilton Walnut Creek

Address: 1345 Treat Blvd, Walnut Creek, CA 94597-2173
Region: United States > California > Walnut Creek
Price Range: ₹ 9,006 - ₹ 18,594 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Walnut Creek 3.5*
Number of rooms: 249
Reservation Options:
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Also Known As:
Embassy Suites Walnut Creek
Walnut Creek Embassy Suites
Hotel Style:
#2 Green Hotel in Walnut Creek
#3 Family Hotel in Walnut Creek
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Walnut Creek staff and other travellers.
12 questions
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Questions? Get answers from Embassy Suites by Hilton Walnut Creek staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not find the secret to a good room at this location yet.”
yosefg733, 11 Apr 2017 | Read review
“Check the room before you unpack”
Nerde, 18 Mar 2017 | Read review
“All rooms open onto balcony-like walkways overlooking the open lobby space.”
JeanneB203, 2 Mar 2017 | Read review
“We had a room right across from the BART noise and the new windows cancel out the noise others complained about.”
flansy, 20 Feb 2017 | Read review
“Book on the 7th or 8th floor”
meeggs, 30 Jan 2017 | Read review
5 of 5