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Extended Stay America - Union City - Dyer St.

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Extended Stay America - Union City - Dyer St.
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91 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Union City - Dyer St.
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Showing 90: English reviews
HUNTINGTON BEACH
Reviewed 21 July 2016

My wife and I stayed at this hotel twice before and we enjoyed it, especially the first time. That's the only reason we stayed this time during the 4th of July weekend. This hotel was almost an hour from where I needed to be the morning of July 4th and we still picked this hotel because my wife is pregnant....

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Helpful?
Thank TERRENCE K
Manager_11525, Manager at Extended Stay America - Union City - Dyer St., responded to this review

Your review for our hotel was recently brought to my attention. The condition of the room you described is unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have coached my team to ensure your experience is not repeated. Thank you very much for providing us with your feedback. If you...

Le Roy, New York
Reviewed 20 July 2016

room is cozy and the location is great close to everything resturants and shopping and entertainment staff is helpful and willing pool is little small but works when it is hot out microwave and stove top in the room.

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Helpful?
Thank bruggerjerry
Manager_11525, Manager at Extended Stay America - Union City - Dyer St., responded to this review

We appreciate you taking the time to share your thoughts with us. Your comments about the coziness of the room and our accessible hotel location are gratifying. We aim to make sure our guests have an excellent experience so it is pleasing to read that we were able to do that for you. We would love to have another chance...

Reviewed 16 July 2016

Visiting on business tour in Union City, i have glad to have easy access to bus/BART stations for trips into San Francisco and Bay area. My room was very clean and bed room was fresh and comfortable, kitchenette convenient, easy accessibility to wall mart on walking distance. Staff was always friendly and helpful. Definitely recommended for long stay.

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Helpful?
1Thank Sujan K
Manager_11525, Manager at Extended Stay America - Union City - Dyer St., responded to this review

Thank you for taking the time to review our hotel. We are so glad you enjoyed your stay with us. I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Orlando, Florida
Reviewed 27 June 2016

Extended Stay? This means you have no clean up service, you have to walk to the lobby to get the most basic of hotel items, you are there for an extended stay, yet there is no place to put your toiletries and get ready in the bathroom (no counter top around sink)! We had to ask for a plug for...

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Helpful?
Thank FlCaliGirl
Manager_11525, Manager at Extended Stay America - Union City - Dyer St., responded to this review

Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our amenities were not explained to you properly. As this hotel’s manager, I can assure you that I have sat down with my staff to discuss the issues you mentioned to ensure...

San Francisco, California
Reviewed 8 June 2016

I only stayed here one night. I checked in, has a ground floor room, the room seemed to be in order and seemed clean. Very small room with a small kitchen with microwave. Nothing special. Carpeting seemed a little sticky though. It was acceptable for one evening on a business trip. Parking was fine. Nice that there was a bar...

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Helpful?
Thank Norm1983
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies that our amenities were not to your expectations. I will be sure to share your comments with our front desk staff to make we are clearly communicating our amenities during guest arrivals. Still, we are glad to read that you...

Long Beach, California
Reviewed 6 June 2016 via mobile

I am a frequent traveler with simple tastes, simply requiring a functional hotel room. This room did not even meet those standards; the room was advertised as non-smoking, but there was a strong odor of smoke in the room and in the entire hallway, there was no hairdryer in the bathroom, no TV remote, and the kitchen was in the...

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Helpful?
Thank Jeff J
Manager_11525, Manager at Extended Stay America - Union City - Dyer St., responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet those expectations. In response to your feedback, I will personally get with my team to ensure they inform guest that hair dryers are...

Union City, California
Reviewed 5 June 2016 via mobile

Checked in and planned to stay here two nights. Got upgraded to check in a King Bed suite because of overbooking. Was told to check out next day and then check in again after 2 pm. Received a phone call to inform me that no room will be available for me due to overbooking. However, they managed to send me...

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Helpful?
Thank David H
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies for the overbooking issues you experienced. Still, I am glad to read that you were pleased with your room upgrade as well as our complimentary stay at our Alameda Marina location. Once more, thank you for posting your review. We look forward to...

Reviewed 17 May 2016

I booked this place and paid close to 200 bucks with taxes per night and it was my worst hotel stay ever. Not just the rooms but the whole hotel stinks. My expectations were already low after reading the reviews but I had no choice but to book the place as I was not able to find any other hotel....

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Thank Krishna R
Dallas, Texas
Reviewed 29 April 2016

My stay was first welcomed with long black hairs all over the bathroom. Day 2 I went to take a shower I noticed little roaches crawling all round the tub and vanity. Day 3 I was woken early by a child having a meltdown next door so the walls are quite thin. Scratching Extended Stay off my list of future...

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Helpful?
Thank ldlynn
San Diego, California
Reviewed 18 April 2016 via mobile

This place has mastered the art of screwing guest experience!!! Receptionist are not very accommodating. They will make you feel like you owe them a favor of by checking in this place. Try looking for some other decent place to stay if you don't want to ruin your trip.

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Thank IJN77

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms

Additional Information about Extended Stay America - Union City - Dyer St.

Address: 31950 Dyer St., Union City, CA 94587
Region: United States > California > Union City
Price Range: ₹ 7,087 - ₹ 13,037 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Union City - Dyer St. 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Extended Stay Union City
Union City Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Union City - Dyer St. staff and other travellers.
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Questions? Get answers from Extended Stay America - Union City - Dyer St. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some of the higher floor level is inundated with smoke smell”
 of 5 bubbles dixiefran, 16 Aug 2016 | Read review
“Very good accessibility in bay area of CA”
 of 5 bubbles 455sujank, 16 Jul 2016 | Read review
“Go elsewhere!”
 of 5 bubbles FlCaliGirl, 27 Jun 2016 | Read review
“Avoid room 413 at all cost....”
 of 5 bubbles O8006ZVpaolor, 15 Oct 2015 | Read review
“First Floor / top level is best / quiet and have more sun light”
 of 5 bubbles 217ms, 21 Sep 2015 | Read review
5 of 5