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BEST WESTERN Orchard Inn

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367 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Orchard Inn
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Showing 366: English reviews
Ventura, United States
Reviewed 27 October 2016

Very noisey due to the freeway outside your window. Very outdated and run down. The vender area had been ripped out and was just bare walls. No elevator only stairs. Room was still being cleaned when we went to our room after checking in. Breakfast area very awkward and tiny. Only one person could fit at a time.

Review collected in partnership with Best Western
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Helpful?
Thank Marcie Y
Alpesh J, General Manager at BEST WESTERN Orchard Inn, responded to this review

My name is Danny Baker, CHA. I recently became the general manager here at this beautiful hotel and I want to thank you for completing the survey regarding your recent stay at our property. I am working with my staff to become the best of the best. Since your stay, all of the concerns mentioned have been corrected. Your business...

Millbrae, California
Reviewed 6 October 2016

They checked us in - put us on the 2nd flr, no elevator ... struggled to get luggage upstairs, opened the door to our assigned room & it was totally tossed - Had not been cleaned at 3:30pm - called the desk a very nice lady came up to see - she was of course embarrassed, took pictures while we...

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Helpful?
Thank margaretviera
Alpesh J, General Manager at BEST WESTERN Orchard Inn, responded to this review

I want to say that we feel bad about the experience you had here. There is no excuse not to have your room ready at check-in. I was not here at the time but I continue to have additional training with my staff. My name is Danny Baker, CHA. I recently became the general manager and I want to thank...

Redding, United States
Reviewed 4 October 2016

The service and the staff were excellent.. the room's are a bit over priced , and the location , was more in a family neighborhood, but we found our way around some,and the staff was also very helpful with directions to shopping, resturants, and sites to visit..

Review collected in partnership with Best Western
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Helpful?
Thank Karen B
Alpesh J, General Manager at BEST WESTERN Orchard Inn, responded to this review

I want to say on behalf of my staff and I that we are happy you enjoyed our hotel. Your positive review helps my staff to continue to put their best foot forward. My name is Danny Baker, CHA. I recently became the general manager and I want to thank you for completing the survey regarding your recent stay at...

sparks, United States
Reviewed 4 October 2016

it was not the best Best Western we have stayed at but the quality of the room you would expect at a Best Western. the breakfast was also very good. the location for enty and exit could have been better. we alway try to stay at best western for the comfort of their beds.

Review collected in partnership with Best Western
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Helpful?
Thank Michael M
Alpesh J, General Manager at BEST WESTERN Orchard Inn, responded to this review

Your positive review helps my staff to continue to put their best foot forward. My name is Danny Baker, CHA. I recently became the general manager and I want to thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you...

Burbank, California
Reviewed 1 October 2016

The pancake maker was broken the young women was trying to fix it. She was on the phone trying to get someone to help her with it. When we checked out the young women at the front desk said cookies were complimentary so they were very good.

Review collected in partnership with Best Western
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1Thank andreahP2894GZ
Alpesh J, General Manager at BEST WESTERN Orchard Inn, responded to this review

I want to say that the pancake machine being broken is not normal. Like anything else, it always breaks at the wrong time. My name is Danny Baker, CHA. I recently became the general manager and I want to thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and...

Reviewed 29 September 2016 via mobile

Loved the check-in staff and service. Hotel seems like it's been reconstructed since my last visit. I guess this is where I will be staying from now on everytime I'll be in Ukiah. Thanks for the discounted price Ron.

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Helpful?
Thank gerardo b
Alpesh J, General Manager at BEST WESTERN Orchard Inn, responded to this review

We are glad you like our hotel. We run special on room rates often, so when you come back again, ask the professional staff about lower rates. Your positive review helps my staff to continue to put their best foot forward. My name is Danny Baker, CHA. I recently became the general manager and I want to thank you for...

mckinleyville, United States
Reviewed 27 September 2016

nice experience; will stay again; convenient to our home when travelling out of area... our go to location when travelling south! we often travel to San Francisco Bay Area and/ or Sacromento Area and have also stayed at BW in Auburn CA.

Review collected in partnership with Best Western
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Helpful?
Thank Catherine S
Alpesh J, General Manager at BEST WESTERN Orchard Inn, responded to this review

We are happy that you had a good experienced and that you will stay with us again. My name is Danny Baker, CHA. I recently became the general manager and I want to thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling...

Santa Clarita, California
Reviewed 8 September 2016

I checked in late at night and was greeted by a charismatic gentleman named Ron that some friends had told me about. The check-in process was very quick, and he even helped me carry my luggage to my room. In the morning, the breakfast had a lot to choose from. I would be back again.

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Helpful?
1Thank musicnerd777
Alpesh J, General Manager at BEST WESTERN Orchard Inn, responded to this review

Your positive review helps my staff to continue to put their best foot forward. We are so happy you had a pleasant experience and that you will stay with us again. My name is Danny Baker, CHA. I recently became the general manager and I want to thank you for completing the survey regarding your recent stay at our property....

PLACERVILLE, USA
Reviewed 7 September 2016

we arrived a little early for check In. We arrived at 1:00.. Upon entering the building my spouse saw no one, and announced he was there. A young blond came from the back, tucking in her shirt. He proceeded to ask about checking in early, at which they did accommodate. However we called several days ahead (twice)to make the reservations...

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Helpful?
Thank TIFFINY W
Alpesh J, General Manager at BEST WESTERN Orchard Inn, responded to this review

My name is Danny Baker, CHA. I recently became the general manager and I want to thank you for completing the survey regarding your recent stay at our property. The issues you had have been corrected and we strive to make your next stay a pleasant one. Your business is very important to us and we value your feedback. By...

Oakland, CA, United States
Reviewed 5 September 2016

This is an okay place to stay. Nice TV and the microwave and fridge were unexpected pluses. And I was glad to have a Kind Bed in the handicapped room. But that room was right next to a staircase, and we heard the thumping of feet on the steps late into the night and early in the morning. I'm never...

Review collected in partnership with Best Western
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Helpful?
Thank James L
Alpesh J, General Manager at BEST WESTERN Orchard Inn, responded to this review

When you stay with us again, please ask for a different room. We want your stay to be a positive one. Your positive review helps my staff to continue to put their best foot forward. My name is Danny Baker, CHA. I recently became the general manager and I want to thank you for completing the survey regarding your recent...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Your cozy Ukiah hotel is in the heart of wine country where all of the bounty and beauty of California is at your fingertips.The wineries and vineyards are the reason most people come to our Ukiah hotel. Close to historic downtown Ukiah and several shopping centers, there is plenty in the neighborhood to entertain the entire family. Family-friendly events take priority here, but that doesn't mean there aren't options for some adult-only fun. We're also close to casinos so you can see how Lady Luck is faring.Come for the wine tasting and stay for the car shows. There's always something happening near this Ukiah hotel. Infuse a little cultural sightseeing into your trip by strolling around the neighborhood. If you prefer to work on your swing, there's a golf course nearby. Water recreation is a favorite spring and summer pastime.You'll find yourself in the greenest winery area in the country. Easy access off of Highway 101 means that you're never far from the beach for a scenic drive or sandcastle building. Free Wi-Fi and a complimentary hot breakfast sweetens the deal. Fill up on sizzling hot waffles and eggs, pastries, fruit, cereal, yogurt and 100% Arabica coffee.Business travelers enjoy the plethora of activities and relaxation available at this Ukiah hotel. Caltrans, PG&E and AT&T are a few companies nearby. Ukiah also has several breweries to visit if that's your poison. Enjoy a generous dose of pleasure mixed in with your business. This Ukiah hotel is only two hours north of the San Francisco Bay area if you need some big city living. We're also close to Lake Mendocino, so bring the entire family. This pet-friendly hotel welcomes fur babies. Whether you need to be near the full 18-hole golf course or government offices, this is an ideal location. No hotel near Ukiah wineries does it better. ... more   less 

Additional Information about BEST WESTERN Orchard Inn

Address: 555 S Orchard Ave, Ukiah, CA 95482-5022
Region: United States > California > Mendocino County > Ukiah
Price Range: ₹ 7,526 - ₹ 10,471 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Orchard Inn 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Best Western Orchard Hotel
Best Western Ukiah
Ukiah Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Orchard Inn staff and other travellers.
1 question
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Los Angeles, California
3 months ago

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Questions? Get answers from BEST WESTERN Orchard Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the ground floor, Room:120”
 of 5 bubbles jimmya447, 5 Feb 2017 | Read review
“near highway, not far from town center”
 of 5 bubbles 06Traveller888, 1 Dec 2016 | Read review
“Don't eat at the restraunt on the corner (Henry penny)”
 of 5 bubbles tiffinyw2014, 6 Sep 2016 | Read review
“No elevator, so that may influence your 1st or 2nd floor choice”
 of 5 bubbles Fergmom, 8 Apr 2016 | Read review
“Guests were very quiet at night. No loud sounds. Stayed 3 nights.”
 of 5 bubbles F9487RUbrians, 21 Jan 2016 | Read review
5 of 5