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All reviews club level the ritz manzanita restaurant lake tahoe mountain concierge resort fee living room fire pit northstar village ski valet backyard bbq valet service turn down service bell staff beautiful property mountain view mid mountain
The hotel property is very nice. The rooms and common areas probably rank in the middle of the pack of luxury hotels we’ve visited. The ski/snowboard amenities are truly outstanding.
We arrived with a fully loaded SUV and fully loaded roof box in the middle...More
I mainly want to review the Thanksgiving buffet at the Ritz Carlton. If you are a hefty eater and love gourmet food, you will get your $135 dollars worth. As we checked in, they served us with champagne and walked us to our table. Many...More
Overall the service was way off, it was lacking the Ritz-Carlton experience. Stop now, don't stay in this property as it is not worth the price. For example, the check in starts normally at about 3pm. After a long travel and hiking in snows and...More
3 Thank platinumelite2007
Response from Ritz-Carlton_GM, General Manager at The Ritz-Carlton, Lake TahoeResponded 2 weeks ago
I would like to take this opportunity to offer my sincere apologies for your disappointing experience on your recent visit to the resort. We pride ourselves on legendary service in all areas of the hotel, and I am very sorry these expectations were...More
Location is amazing.
Room was nice and cozy. Plenty of room to sit and enjoy the view, hang out, or watch TV. The Nespresso machine in the room was a nice touch.
Housekeeping did a superb job, stopped by twice a day to make sure...More
We had stayed at this property before and loved it, so we were very exicted to return for two nights. Some of the staff provided service at the level expected for a Ritz-Carlton, but overall the service was off, it was lacking in the details....More
1 Thank 983maryamn
Response from Ritz-Carlton_GM, General Manager at The Ritz-Carlton, Lake TahoeResponded 3 weeks ago
Dear Maryam N.
First, I would like to take this opportunity to offer my sincere apologies for your disappointing experience on your recent visit to the resort. We pride ourselves on legendary service in all areas of the hotel, and I am very sorry these...More
Featuring a mid-mountain location on Northstar California, The Ritz-Carlton, Lake Tahoe is the first and only AAA Five Diamond mountain resort in California. Highlights include luxurious guest rooms …Moreand suites with in-room fire places and floor-to-ceiling windows; ski-in/ski-out access on Northstar California with ski valet services; a 17,000 sq ft slopeside spa with treatments themed around water and woods; extraordinary dining in Manzanita featuring rustic California cuisine with mountain resort influences; a signature "Marshmology" experience each evening at the fire pit featuring the “Art of the S’more"; and a comprehensive children’s program allowing parents to make the most of their Lake Tahoe vacationDuring the winter season, The Ritz-Carlton, Lake Tahoe’s mid-mountain location provides for ski-in / ski-out access to Northstar California, consistently touted as one of the nation’s best family-friendly ski resorts. With a slope-side location on Northstar’s “Big Easy” run, the ski-in/ski-out access can be enjoyed by skiers and riders of any level. When you are ready for a day on the mountain, simply head down to mountain concierge where the ski valets will assist you with your boots and escort you to your skis and poles waiting on the slopes. Northstar offers world-class grooming and provides a plethora of family activities in the Village at Northstar accessed from the hotel by an intermountain gondola. At the heart of the Village is a 9,000 sq ft ice skating rink surrounded by cozy fire pits and a variety of options for shopping, dining and entertainment. During the summer months, Northstar transforms into family-friendly playground offering the region’s best mountain adventure. Families and their four-legged friends will love hiking the easy loop to Sawmill Lake. After a day on the mountain, guests can gather around the fire pit with The Ritz-Carlton, Lake Tahoe Marshmologist for complimentary s’mores, enjoy cocktails on the resort’s heated outdoor terrace or enjoy a game of bocce in the backyard. Less
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