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Quiet hotel with really comfortable beds. Nice heated pool with jacuzzi. Free parking and good food from the restaurant. The service was amazing and Syed from the restaurant and Erica from the front desk was awesome.
The hotel was clean, but in serious need of updating. The orange glow from the 80's era alarm clock and the almond phone that some of the butting worked on were the most to stick out. The nightstand was very marred up as well. Bonus...More
Response from IHGService, Guest Relations Manager at Holiday Inn TorranceResponded 2 July 2016
Thank you for your stay and for sharing your experience. We are very sorry to hear that the overall hotel was not up to your expectations. We appreciate your comments on the aspects of the hotel that need updating and rest assured, this...More
This property is located in a great area, close the freeway and places of interest. The room was very clean and quite, The check-in process was quick and efficient. The staff was very friendly and courteous. The housekeeper was very friendly and attentive to our...More
This is an awesome Hotel the staff is really friendly the pool is nice the recreation room is awesome they cleaned and sanitized the hot tub every morning this is an awesome stay the rooms are very clean I give this place five stars and...More
Thank Darryl A
Response from HolidayInnTorrance, Front Office Manager at Holiday Inn TorranceResponded 19 May 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. See you soon when in Torrance!...More
Staff at front desk should undergo "training" re customer service esp John and Jose. Very discriminating attitude.
Room smelled a very strong odor of
cleaning agent. I guess they are not environment friendly.
Would never stay in this hotel again or suggest to co workers,...More
1 Thank Ana S
Response from HolidayInnTorrance, Front Office Manager at Holiday Inn TorranceResponded 16 May 2016
Thank you for your candid review. We apologize that your recent stay and encounter with our Front Desk staff did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services....More
Response from nephratiri | Reviewed this property |
well they told me if you are a IHG (intercontinental hotels group) member they waive the parking fees. its free to be a member and it just basically gives you coupons and email alerts about savings on their rooms at... More
well they told me if you are a IHG (intercontinental hotels group) member they waive the parking fees. its free to be a member and it just basically gives you coupons and email alerts about savings on their rooms at different hotels in their group and locations.