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This hotel is great if you are falling asleep at the wheel and need sleep however if you are there for business or a lengthy stay don't do it. I was treated like some of the long term clientele. Staff was rude and acted like...More
1 Thank lmh391
Response from Manager_11525, Manager at Extended Stay America - Temecula - Wine CountryResponded 11 January 2017
Thank you for taking the time to tell us about your experience. I am sorry to hear that our staff did not provide friendly customer service. In response to your feedback, I am going to speak with our team to insure this does not happen...More
I come to temecula 4 times a year and always choose to stay at this extended stay. The staff is always friendly and accomodating, my room is always clean and housekeepers are very nice too. I don't understand how people can have negative reviews about...More
1 Thank cliff2002
Response from Manager_11525, Manager at Extended Stay America - Temecula - Wine CountryResponded 14 December 2016
Thank you so much for sharing your experience with us. I'm so pleased hear that our staff and your room accommodation were suitable during your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring...More
I found the hotel to be dirty and smelled bad. The bed was horrible and the kitchen came with no supplies. At this Extended Stay, you had to call for items you needed. There was a spilled cup in the middle of the hall way...More
Where do I start... everything was disappointing from the moment I pulled into the parking lot and saw vagrants roaming around smoking and looking through the trash for cigarettes. To the moment I walked into the room and was punched in the face with a...More
3 Thank John H
Response from Manager_11525, Manager at Extended Stay America - Temecula - Wine CountryResponded 3 November 2016
I am very sorry to hear that you were so disappointed during your recent stay with us. Please accept my sincere apologies. I want to reassure you that, if and when such things do come up, we take steps to fix a problem right away....More
I had made a call from home, on our arrival day, to the hotel with a quick question - the woman who answered the phone was incredibly rude. Luckily that night when my wife arrived with the kids the gentleman at the counter was very...More
US$ 94 - US$ 191 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Response from 138DM2014 | Reviewed this property |
As Vic above said Request them upon arrival. I'm pretty sure the pet fee doesn't exceed 150.00 us $ .There is a busy road on one side/the back of the hotel . check it out I'm not sure what direction that is . But it... More
As Vic above said Request them upon arrival. I'm pretty sure the pet fee doesn't exceed 150.00 us $ .There is a busy road on one side/the back of the hotel . check it out I'm not sure what direction that is . But it can get very noisy . Also try the sea bass at the restaurant next door ! It's AMAZING !!! Enjoy your stay and definitely do some olive oil / vinegar tasting in the old town area . They have so many wonderful flavors ! This was a fun clean town !