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Red Lion Inn & Suites Susanville

Booking.comUS$ 110*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 110*
US$ 110*
US$ 110*
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Red Lion Inn & Suites Susanville
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184 Reviews from our TripAdvisor Community

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There are newer reviews for Red Lion Inn & Suites Susanville
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Showing 180: English reviews
Winchester, Virginia
Reviewed 12 September 2016

Good location. Away from other hotels in south Susanville, CA. Swimming pool. Hot tub. Refrigerator Microwave, Coffee maker. Mix up on check in. Assigned to a room that was out of service. Assigned to another room & only one of two keys worked. When we checked in, one key card would let us in the room. Later in the day...

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Helpful?
Thank Michael D
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hi, Michael D... Sorry for the key card mishap. This is not usually the case, but given the nature of electronic key systems, sometimes glitches occur. Our WiFi is unrestricted for all our guests. Each guest is given login credentials at the time of check-in so we can keep our bandwidth just for guests and not off our property. Please...

Phoenix, Arizona
Reviewed 8 September 2016 via mobile

The room is comfortable and spacious. Goodnight sleep in the king bed. Only one device can be on the wifi at a time per room. The exercise room has machines that don't work. Breakfast is well organized and plentiful; typical selections.

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Helpful?
Thank Bike4Life_11
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hey, Bike4Life_11... Sorry you misunderstood our WiFi policy. Every guest in every room is afforded a unique login code to access our WiFi, but you have to ask for additional credentials. This keeps our bandwidth solely for our guests and not others who may live or pass nearby. Please know we're here to provide a stellar stay, so don't hesitate...

Fort Davis, Texas
Reviewed 31 August 2016

The hotel was clean and comfortable. The hot tub was hot. clean, and accessible. The staff was polite and helpful. They even have a couple of pull through parking spots to accommodate large motor homes and trailers! Very nice complimentary shampoo and soap! The only real "downer" was the towels were a bit on the worn side, not bath sheet...

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Helpful?
Thank Patricia R
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hi, Patricia R... Please know we're always here for your comfort; which includes additional towels, bedding, and even toiletries. A quick call to our front desk will bring remedy as quick as can be. When a guest books themselves online, we are not afforded the opportunity to speak directly to that guest until they arrive in person. We'd love to...

Portland, Oregon
Reviewed 15 August 2016

I was given room 118 on the first floor. Turns out, this room has a large A/C unit right outside the window that was so loud, I realized it would disturb our sleep even with the window completely closed. I went back to get a different room, and the desk clerk left me standing there waiting while they helped someone...

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Helpful?
Thank M0bileW0man
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Greetings, M0bileW0man... Thank you for bringing the AC Unit to our attention at the time of your stay so we could bring remedy for you by switching rooms. Maintenance was made aware of the issue and the AC is now working fine. I am afraid you are mistaken about our WiFi service. So we can keep our high bandwidth available...

Kansas
Reviewed 1 August 2016

Have to agree with the other reviews. The hotel is clean and quiet. We had absolutely no complaints about anything. It was very easy to find and well located. My husband and youngest daughter enjoyed the pool and hot tub. We didn't take advantage of the breakfast so I can't give any insight there. Wouldn't hesitate to stay again or...

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Helpful?
Thank Lmunster
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Greetings, Lmunster... Your TripAdvisor comments are much appreciated! Your recommendation to other travelers is as good as it gets in the hospitality business. We see you're from Kansas, so we hope all your Summer travels are safe and satisfying wherever you may go. Good on ya, dear lady. :-)

Tooele, Utah
Reviewed 28 July 2016

Wow this was a great place! Check in process was fast and easy. The room was very nice and very clean. Soft bed, soft pillows, soft bedding. The bathroom had granite countertops and fluffy white towels, and the Cascadia Soapery toiletries were great. We didn't have time to enjoy the pool, although it looked nice. The best part: it was...

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Helpful?
Thank glutenfreeutahn
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hi, glutenfreeutahn... So glad you made way to our part of the country from Tooele, Utah. We appreciate the shout-out on our TripAdvisor page today from your recent visit. Sorry we couldn't accommodate your GF needs this time around. We are thankful you had a great stay and your repeat business is very gratifying. Peace be yours until we see...

Whittier, California
Reviewed 19 July 2016 via mobile

This is the truth: Red Lion Inn in Susanville is clean. There is no complaint there. It's easy to get to off the highway. RV parking available. The bathrooms looked modern. Granite countertops & nice faucet. Plenty of clean & soft towels. The toiletries were upscale. The bed was big: king size. Bedding was soft. Plenty of pillows. Basic room....

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Helpful?
Thank ScenicSue
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Howdy, ScenicSue... Glad to have you travel up from So Cal and spend time in our neck of the California landscape. We're always appreciative when guests take a minute to write about us on our TripAdvisor page as well. Blessings to you wherever you may travel this Summer! :-)

Vacaville, California
Reviewed 18 July 2016

Very clean and very quiet. We couldn't hear any neighbors other than a door shutting now and then. Good breakfast options. Hotel was located in a nice part of town, close to anything we needed. Close enough to Burney Falls, Lassen Park and Lake Almanor. Only drawback is that I thought the fee for our small dog was a bit...

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Helpful?
Thank Gary S
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hi, Gary S... Glad we could accommodate you on recent trip to Lassen County from Vacaville. Sorry that, due to the actions of others, we have to charge an additional pet fee. Oh that everyone had the same sense of pet responsibilities. Like you, we travel with our pets and wouldn't leave without them for sure. We're glad our pet...

Reviewed 7 July 2016 via mobile

We chose to stay in this hotel for our night in Susanville on July 6, 2016. I was very pleasantly surprised. The gal that checked us in was very friendly. The room was spacious. The bed and pillows were comfortable and clean. The bathroom was large with all the things needed and plenty of towels. I swam in the pool...

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Helpful?
Thank Mary L
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hi, Mary L... Thank you for choosing our Red Lion Inn & Suites on your recent trip to Susanville. We appreciate your feedback so we can gauge our success by your satisfaction. Your promise of repeat business says it all, and we'll be looking forward to your return. Peace be yours until we see you again. :-)

Santaquin, Utah, United States
Reviewed 4 July 2016

I accidentally booked the wrong date and that date had since past before we arrived. The front desk girls gave my family the last room and did not charge us. I was very happy with the customer service, they didn't have to fix my mistake. The pool was very warm and the breakfast was quite nice.

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Helpful?
Thank jjdog0313
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Greetings, jjdog0313.... Thanks for your TripAdvisor review today. Our staff is dedicated to your complete satisfaction while staying with us here at the Red Lion Inn & Suites. We do want you to know that you paid in advance for the missed day, so all we did was apply what you paid toward the time you were able to make...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Red Lion Inn & Suites Susanville

Address: 3015 Riverside Dr, Susanville, CA 96130 (Formerly High Country Inn)
Region: United States > California > Susanville
Price Range: ₹ 6,103 - ₹ 7,581 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Lion Inn & Suites Susanville 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
High Country Hotel Susanville
Country Inn Susanville
Susanville Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Lion Inn & Suites Susanville staff and other travellers.
3 questions
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ORBlue_Bear
over a year ago
over a year ago
Livermore, California
over a year ago

See all questions (3)

Questions? Get answers from Red Lion Inn & Suites Susanville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Street side has views of the mountains.”
yvonnep522, 25 Oct 2016 | Read review
“no elevator”
patriciar582, 31 Aug 2016 | Read review
“Do not take 118 or probably the ones adjacent either.”
M0bileW0man, 15 Aug 2016 | Read review
“Room 234 was quiet and not facing main street”
glutenfreeutahn, 28 Jul 2016 | Read review
“we chose a 2nd floor rear facing room which was very quiet”
JTR22, 29 Jun 2016 | Read review
5 of 5
Booking.com
US$ 110* /night
View Deal
Hotels.comUS$ 110
PricelineUS$ 110
TripAdvisorUS$ 110
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*Disclaimer
Prices are for 1 room, 2 adults
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