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Red Lion Inn & Suites Susanville

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1 room 2 adults 0 children
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Red Lion Inn & Suites Susanville
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182 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Reviewed 1 week ago via mobile

Clean and the beds were comfortable. Parking was good. Refrigerator and microwave and coffee maker. Came with complimentary breakfast which was great. Didn't see much of the staff but assuming that everything was good with customer service. no problems just a quick overnight stay. We do have to say it's one of the better hotels in Susanville.

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Helpful?
Thank Natalie G
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hi, Natalie G... Thank you for choosing our Red Lion Inn & Suites on your recent trip to Lassen County. You sure found a great place for Winter outdoor activities, so we hope you'll be able to travel our way again for a longer. Safe travels until we see you again! :-)

Kailua, Hawaii
Reviewed 2 weeks ago via mobile

We were pleasantly surprised at how nice the hotel was. The lobby was very cozy with the fireplace. Friendly staff. Rooms were excellent and very clean. Beds were super comfy. Microwave, fridge, coffeemaker were all nice extras. Very nice complimentary breakfast served. Free parking.

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Helpful?
Thank RenaeMarie912
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Aloha, RenaeMarie912.... Thanks for choosing our Red Lion Inn & Suites on your recent visit from Kailua, Hawaii! Your praise for our efforts are much appreciated and warmly received. Travel mercies be yours throughout the rest of your journey. Mahalo nui loa

Oregon City, Oregon
Reviewed 28 October 2016

The bed was so bad I woke up at 1.00AM with a very sore back. Stayed awake for three hours. Decided to forego breakfast to catch up on sleep but housekeeping woke me up at 8.30 to clean the room even though i had not checked out. So I made it to the continental breakfast just in time. As I...

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Helpful?
Thank brbroomham
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

HI, brbroomham... Your experience was certainly not our best day, and for that , we do apologize. All our beds are identical and, due to the vast preferences for firmness, or lack thereof, we aim for the middle to reach as many guests as possible. Still, based on the firmness of one's mattress at home, our beds will be appear...

El Sobrante, California
Reviewed 26 October 2016

Overnight on a Fall Color tour/trip. Room was comfortable. We had a view of the snow topped mountains. The printed cable channel TV listings was not accurate. They ran out of breakfast food at 8:30. Staff did not stay on top of it, and took long time to replenish. One free bottle of water for two people. Room had refrigerator,...

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Helpful?
Thank yvonne p
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hello, yvonne p... Not sure what breakfast item you wanted that you could not find. We actually haven't run out of food in the morning and have an attendant standing by to replenish from 6-9am. Sorry that you didn't get something you sought. As for the water, please know you can have additional bottles any time you ask. We aim...

Escondido
Reviewed 13 October 2016

We stopped at the Red Lion Inn on a drive from San Diego to Oregon. We were pleasantly surprised at how comfortable and clean our room was. The bed was very comfortable. The room was very clean. The bathroom is a nice size with wonderful towels that were very nice sized, not those tiny ones you sometimes find in motels....

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Helpful?
Thank Lori M
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hi, Lori M... Super glad you came and for taking a minute to send up a rave on our TripAdvisor page as well. Your input is very important to us and always welcome. We'll put you down as one of our frequent-sleeper guests on your next excursion up our way from Escondido! Peace be yours until next time. :-)

Reviewed 29 September 2016 via mobile

We approached Susanville from the north and we seemed to be almost out of town before we found it right at the southern end of town. So depending on the direction you are coming from it is either the very first or very last hotel in town. Sometimes it is the little things you notice. The Red Lion had the...

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Helpful?
Thank Fi P
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hi, Fi P... So glad to have you stay with us as you spend your holiday in the states. Please know every guest may have a WiFi log in credential if we know there is more than one person staying in your room. We issue login credentials at check-in and if you'll let our desk team know you need more,...

Reviewed 20 September 2016

Stayed overnight on our way to Reno. What a lovely surprise. Very clean & spacious room. Could not fault the room for the price. Breakfast was continental, everything was stocked so no problems with getting what you wanted. Would definitely stay again and recommend to others.

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Helpful?
Thank N1460OVdeborahh
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hey, N1460OVdeborahh... Your review today is warmly received and much appreciated. it's rewarding for us to know our efforts are not in vain and we can provide sweet surprises for guests. Thanks for reaching out on our TripAdvisor page so other travelers can learn about us as well. Blessings and travel mercies be on you until your return. :-)

Reviewed 20 September 2016 via mobile

We had bad experience at a B&B and left and had no reservations for anywhere else in town, needed a place to stay for our anniversary weekend, Melissa worked her magic and found a room for us...we will be back!!!

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Helpful?
Thank NjandJl
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Aww, NjandJl... Bless you two for giving us a chance to be part of your special get away. Life can turn on a dime sometimes, and we're glad we could be here for you too. Peace, dear lovebirds, until we see you again. :-)

Winchester, Virginia
Reviewed 12 September 2016

Good location. Away from other hotels in south Susanville, CA. Swimming pool. Hot tub. Refrigerator Microwave, Coffee maker. Mix up on check in. Assigned to a room that was out of service. Assigned to another room & only one of two keys worked. When we checked in, one key card would let us in the room. Later in the day...

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Helpful?
Thank Michael D
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hi, Michael D... Sorry for the key card mishap. This is not usually the case, but given the nature of electronic key systems, sometimes glitches occur. Our WiFi is unrestricted for all our guests. Each guest is given login credentials at the time of check-in so we can keep our bandwidth just for guests and not off our property. Please...

Phoenix, Arizona
Reviewed 8 September 2016 via mobile

The room is comfortable and spacious. Goodnight sleep in the king bed. Only one device can be on the wifi at a time per room. The exercise room has machines that don't work. Breakfast is well organized and plentiful; typical selections.

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Helpful?
Thank Bike4Life_11
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hey, Bike4Life_11... Sorry you misunderstood our WiFi policy. Every guest in every room is afforded a unique login code to access our WiFi, but you have to ask for additional credentials. This keeps our bandwidth solely for our guests and not others who may live or pass nearby. Please know we're here to provide a stellar stay, so don't hesitate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Red Lion Inn & Suites Susanville

Address: 3015 Riverside Dr, Susanville, CA 96130 (Formerly High Country Inn)
Region: United States > California > Susanville
Price Range: ₹ 6,535 - ₹ 9,258 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Lion Inn & Suites Susanville 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
High Country Hotel Susanville
Country Inn Susanville
Susanville Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Lion Inn & Suites Susanville staff and other travellers.
3 questions
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ORBlue_Bear
over a year ago
over a year ago
Livermore, California
over a year ago

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Questions? Get answers from Red Lion Inn & Suites Susanville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Street side has views of the mountains.”
 of 5 bubbles yvonnep522, 25 Oct 2016 | Read review
“no elevator”
 of 5 bubbles patriciar582, 31 Aug 2016 | Read review
“Do not take 118 or probably the ones adjacent either.”
 of 5 bubbles M0bileW0man, 15 Aug 2016 | Read review
“Room 234 was quiet and not facing main street”
 of 5 bubbles glutenfreeutahn, 28 Jul 2016 | Read review
“we chose a 2nd floor rear facing room which was very quiet”
 of 5 bubbles JTR22, 29 Jun 2016 | Read review
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