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The Grand Hotel

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679 Reviews from our TripAdvisor Community

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There are newer reviews for The Grand Hotel
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Showing 667: English reviews
Boston
Reviewed 1 week ago

This was our second visit. We selected this hotel due to the proximity to friends in the area. Everything was fabulous! The service, the beds are comfy and continental breakfast and happy hour were included! The staff was friendly and accommodating! Can wait for next trip!

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Helpful?
Thank jojo4199
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review! We appreciate the 5 star review! The Grand Hotel provides upscale amenities and we are happy that you were able to experience it first hand, We look forward to your return in Silicon Valley! Kind regards, Claudio Bono General Manager

Carlsbad
Reviewed 1 week ago

Heater didn't work. Hot water shower pressure was nil. Equaled cold showers. Employee came to unclog toilet (our fault) but left without telling us and didn't help us out by getting us new towels as we used ours to clean up mess. Then on the last morning an employee showed up at our door and just stood there. I guess...

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Helpful?
Thank Onewithnohair
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your review. At The Grand Hotel, we strive to provide the best customer service and in this case, we seemed to have failed. We truly apologize for any inconvenience caused. We would be happy to get in contact with you. Please feel free to email us directly at Cbono@cghotelgroup.com. Kind regards, Claudio Bono General Manager

Albuquerque, New Mexico
Reviewed 1 week ago

Your classic cars are nice, but those spots could be used by customers. It's a nice property, but you need to have a female point of view, as well as over 55's. However, you have the best coffee I have tasted from a business in a long time. Your staff is excellent. The girl helping with breakfast, should have a...

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Helpful?
Thank 360brigidl
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review. Please note that we do have multiple parking upfront and would accommodate if no parking is available. Kind regards, Claudio Bono General Manager

Orange
Reviewed 1 week ago

Sunnyvale is a lovely warm city about 45 minutes from the city. Sunnyvale is so close to Apple Hdq. that hotels often book out constantly with company accounts. We were so glad to find this great remodeled hotel with so many nice amenities.

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Helpful?
Thank annn87
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review! We appreciate the 5 star review! The Grand Hotel provides upscale amenities and we are happy that you were able to experience it first hand, We look forward to your return in Silicon Valley! Kind regards, Claudio Bono General Manager

Perry, Georgia
Reviewed 1 week ago

The free breakfast was the best I have had at any hotel. I really enjoyed the stay. Location was excellent and very convenient to family and Levi stadium. Everyone we felt with at the hotel were courteous and helpful.

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Helpful?
Thank richardtW9582SL
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review! We appreciate the 5 star review! The Grand Hotel provides upscale amenities and we are happy that you were able to experience it first hand, We look forward to your return in Silicon Valley! Kind regards, Claudio Bono General Manager

Placerville, California, United States
Reviewed 2 weeks ago

We had a delightful stay at the Grand Hotel. the rooms truly are grand and the staff made our stay a breeze. We all enjoyed the heated pool and a great night's sleep and a delicious breakfast before exploring the Rosicrucian Egyptian Museum. Fun and educational!

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Helpful?
Thank Amy S
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review! We appreciate the 5 star review! The Grand Hotel provides upscale amenities and we are happy that you were able to experience it first hand, We look forward to your return in Silicon Valley! Kind regards, Claudio Bono General Manager

Monterey, California
Reviewed 2 weeks ago

From day one I complained about the horrible noise that came out from the AC in my room, no one took care of the problem during the whole stay (a week!!) it was almost impossible to sleep with this noise and I felt really disappointed.

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Helpful?
Thank noya876
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your review. We are sorry to hear of the inconvenience caused. We would have been happy to transfer you to another room however declined. We look forward to your future stay so that we can make sure your room is quiet and that the A/C works perfectly. Kind regards, Claudio Bono General Manager

Sundre, Canada
Reviewed 2 weeks ago

Rooms are very large, and clean! Beds are super comfy, provide daily happy hour :) Fresh yummy breakfast included in stay! Recommend for all types of travellers! Close to shopping, and train providing transportation to Shark's game!

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Helpful?
Thank Lori M
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review! We appreciate the 5 star review! The Grand Hotel provides upscale amenities and we are happy that you were able to experience it first hand, We look forward to your return in Silicon Valley! Kind regards, Claudio Bono General Manager

Edmonton, Canada
Reviewed 2 weeks ago

My only request would be that some type of fitness center be included within the facility. Access to an onsite treadmill, or stair climber would have been very beneficial. Going to an offsite fitness center did not work for me, but if one had been onsite - I would have been able to fit in 1/2 hour here or there.

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Helpful?
Thank cherylsY8474DB
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your review and 4 star ratings. We do have access to the best fitness center in the world (24h fitness). We apologize for any inconvenience. Kind regards, Claudio Bono General Manager

Maryland
Reviewed 2 weeks ago

We were in town for a 49ers game and we got a great weekend rate at the hotel. Rooms were very large and entire property was new. Made-to-order breakfast, heated pool, and easy access to the game -- great combo! Note, no fridges in rooms (minor incenvenience

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Helpful?
Thank mdhopper
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review! We appreciate the 5 star review! The Grand Hotel provides upscale amenities and we are happy that you were able to experience it first hand, We look forward to your return in Silicon Valley! Kind regards, Claudio Bono General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities

Additional Information about The Grand Hotel

Address: 865 W El Camino Real, Sunnyvale, CA 94087-1154
Region: United States > California > Sunnyvale
Price Range: ₹ 7,580 - ₹ 22,200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Grand Hotel 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Grand Hotel Sunnyvale
Hotel Style:
#9 Business Hotel in Sunnyvale
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel staff and other travellers.
1 question
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Leicester, United Kingdom
over a year ago

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Questions? Get answers from The Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are fantastic.”
 of 5 bubbles 311ajays, 8 Dec 2016 | Read review
“Seemed very nice throughout.”
 of 5 bubbles amazocon77, 2 Nov 2016 | Read review
“First floor had the rooms that were recently re-done.”
 of 5 bubbles RaraMaddie, 26 Oct 2016 | Read review
“Stay in main hotel, not villas”
 of 5 bubbles KevinBuildsWireless, 21 Sep 2016 | Read review
“less expensive on a Sat night.”
 of 5 bubbles roxanneg185, 11 Sep 2016 | Read review
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