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The Grand Hotel

Hotel website
Traveller (78)
Room & Suite (19)
Dining (7)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Located in the heart of Silicon Valley, The Grand Hotel provides incredible amenities such as Extended Buffet Breakfast, Parking, Wifi, Daily Happy hour between 5 & 6 pm. Meet our robot "Jarvis" who will deliver amenties to your tower room. Come and experience our amenities!
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Business Centre with Internet Access
Room Service
Wheelchair Access
Bar/Lounge
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Heated pool
Shuttle Bus Service
Pets Allowed ( Dog / Pet Friendly )
Hot Tub
Banquet Room
Conference Facilities
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Kitchenette
Minibar
Good to know
HOTEL STYLE
Value
Charming
HOTEL CLASS
Hotel links
Visit hotel website
Location
Full view
74Somewhat walkable
Grade: 74 out of 100
116Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Pets Allowed ( Dog / Pet Friendly )
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Bar/Lounge
Heated pool
Hot Tub
Outdoor pool
Details
Price range
US$ 118 - US$ 373 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Sunnyvale
Room types
Suites, Non-Smoking Rooms, Kitchenette
Details
Price range
US$ 118 - US$ 373 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Sunnyvale
Room types
Suites, Non-Smoking Rooms, Kitchenette
Reviews & more
1,278Reviews
112Photos
10Q+A
58Room tips
Traveller rating
  • 797
  • 299
  • 110
  • 40
  • 33
Time of year
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  • English
Show reviews that mention
Very friendly staff, love Jarvis💕 beautiful hotel! Very much worth the money I spent to stay here !Complementary champagne while checking in was a plus in my books, helped me relax after a long flight.
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Review collected in partnership with this hotel
Response from 00gc, General Manager at The Grand Hotel
Responded today
Thank you for the lovely review of The Grand Hotel. We are delighted to know you were impressed with the quality of service provided by Jarvis and that you found us to be a good value. It was a pleasure hosting you, and we look forward to your next visit. Kind regards, Claudio Bono General Manager
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the staffs/crews need to be trained properly especially how they treating guest or people; from front desk to the server they can't just pick and choose how to treat others because we were there to get away from drama and enjoy ourselves
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Review collected in partnership with this hotel
Response from 00gc, General Manager at The Grand Hotel
Responded 6 days ago
Thank you for reviewing our hotel. We are sorry your stay was unpleasant and that you did not experience the best from some of our associates. We take comments like yours very seriously, so we are looking into where we went wrong and making changes to our processes to serve our guests better. We hope you will consider giving us a second chance to provide the hospitality you deserve. Kind regards, Claudio Bono General Manager
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I really enjoyed my stay at grand hotel, Jarvis the robot service was really fascinating. Very clean room, friendly staff. But options for breakfast for breakfast are less and the wifi in my room wasn't working however it seems to be working in rest of the hotel.
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Review collected in partnership with this hotel
Response from 00gc, General Manager at The Grand Hotel
Responded 6 days ago
Thank you for reviewing The Grand Hotel. We are glad you had a comfortable stay and that you were impressed with the quality of service provided by Jarvis. However, we regret if you had any inconvenience. We wish we had an opportunity to resolve the issues with your internet while you were as we would have done our best to make you comfortable. We hope to see you again soon. Kind regards, Claudio Bono General Manager
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Good location relative to the office location in Sunnyvale.Check-in isn't until 4:00pm, so plan accordingly.Great breakfast options.Overall comfortable and clean surroundings.Would stay again during future business travels.
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Review collected in partnership with this hotel
Response from 00gc, General Manager at The Grand Hotel
Responded 1 week ago
Thank you for choosing The Grand Hotel for your business trip. We are glad our location was ideal for your needs and that you were impressed with our delicious breakfast offerings. It was a pleasure hosting you, and we look forward to your next visit. Kind regards, Claudio Bono, General Manager
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Only stayed one night but very impressive with the service and the room we stayed.Room was huge and clean, welcoming drink and food during happy hour was a brilliant idea. Breakfast buffet had great variety and we were able to had it a little early than usual serving time even th
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Review collected in partnership with this hotel
Response from 00gc, General Manager at The Grand Hotel
Responded 1 week ago
Thank you for sharing your experience at The Grand Hotel Sunnyvale and for letting us know you found us to be a great value. We are delighted you loved your well-maintained accommodations and our courteous associates. It was a pleasure to host you and we look forward to welcoming you on your next visit to our area. Kind regards, Claudio Bono, General Manager
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Photo provided by managementThe Grand Hotel
Room menu
shot of the room (had a nice welcome amenity from my company
It surpassed my expectations. The room was very comfortable and new. The pillows and bedding wer
It surpassed my expectations. The room was very comfortable and new. The pillows and bedding wer
Previous
Hello, is the happy hour complementary and also on friday and saturday? To have a real quiet room what is the best situation?
Hello. Yes, the happy hour is complementary and held from 5-6pm each day including weekends. For a quiet room I would request anything but the 1st floor. We stayed on the 3rd floor and it was very quiet. Enjoy your stay.
1 vote
How far is the walking distance between the hotel and 24 Hr Fitness? I will not have access to a vehicle during most of my stay.
Hello, 24 h gym is about 10 min walk distance. We do have an SUV, that, IF available, can drop you at the gym location. Kind regards, CB
1 vote
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Is there shuttle service available to/from the Amtrak station?
Will all villas be refurnished by 31 Oct? Thanks
Is there a shuttle to the shoreline amphitheater?
There is Metro train and active bus lines to downtown San Francisco baseball stadium.
0 votes
Show all answers
Previous
12
"Don't miss happy hour, and don't try and use the gym pass they offer. Horrible gym 24 hour fitness"
"We were on the first floor, and it was very quiet all night."
"Rooms on the west side are quiet and conveniently close to the pool and parking lot."
"Request a room with a pool view. We used room 310"
"the fireplace room is huge and comfortable"
Previous
PRICE RANGE
US$ 118 - US$ 373 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel sunnyvale
LOCATION
United StatesCaliforniaSunnyvale
NUMBER OF ROOMS
104
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