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Wild Palms Hotel - a Joie de Vivre Hotel

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753 Reviews from our TripAdvisor Community

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There are newer reviews for Wild Palms Hotel - a Joie de Vivre Hotel
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Showing 722: English reviews
Linz, Austria
Reviewed 19 May 2015

Overall the hotel is okay but it depends on what you expect. The rooms are clean but they smell as it is obviously an older hotel. The breakfast is good but the furniture there is uncomfortable. The biggest problem, however, is the noise- you can hear everything, so be prepared to wake up a few times during night.

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Helpful?
Thank lisa s
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you for your honest feedback. We hope that we are able to have you with us again sooner rather than later to experience our newly renovated rooms. It would be our desire to impress you with a higher level of service on your next stay worthy of a 5 star review. Until then-- safe travels!

Bengaluru, India
Reviewed 17 May 2015

I was staying here since the reservation was made by my employers, a tech company in Mountain View. Even though the company was supposed to pick the tab, my personal credit card was asked for and billed throughout my stay. I was advised not to worry since at checkout I could change the details. But not only was I charged,...

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Helpful?
Thank ragh_12345
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you for taking the time to let us know about your recent stay. Please accept my sincerest apologizes for the issues that beset your stay. I have taken the liberty of using this as a learning experience for our staff to see what we are able to do better. We would hope for an opportunity to make this right...

Reviewed 16 May 2015 via mobile

Overall the is not fancy, but the yellow orange wall colors are inviting. 3-star is accurate. But I must say the bed and pillows were fantastic, and much better than at many 4 star hotels where I have stayed. The breakfast was good, plenty of items, like eggs, bacon, pancakes, fruits. I would come back for the bed and pillows...

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Helpful?
Thank tpham94
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you so much for your positive feedback, and we love that you love our new pillows and mattresses! We look forward to having you back again to enjoy our newly renovated product and we will continue to have additional soft goods delivered to make the next stay worthy of a 5 star review! Till then-- safe travels!

Nashville, Tennessee
Reviewed 11 May 2015

Stayed here recently for an extended visit. The rooms were clean and well stocked with fresh towels and clean linens daily. The staff were pleasant and cordial. They are in the midst of a renovation but they are obviously attentive to not disturbing guests. This isn't a 5 star hotel so you should not expect that, but the rooms and...

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Helpful?
Thank Rachel X
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you so much for taking the time to give us your feedback-- and I am happy to see that your stay was an enjoyable one. We are endeavoring to improve the quality of our product without compromising service during our renovation. We are almost there!!! We'll look forward to hopefully having you with us again sooner rather than later...

Los Angeles, California, United States
Reviewed 26 April 2015 via mobile

Had a 2nd interview coming up with a sports team in the area and needed a place to stay. Hopped on Priceline and took an express deal. This means you have no clue of where you will stay! Usually under 3 stars you do okay. Well this time I got a relatively unknown motel. A little disappointed, but it was...

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Helpful?
Thank Natasha L
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

I am sorry that we were unable to accommodate your recent stay due to our credit card policy. This policy is not meant to be punitive, but rather protective of your money. The authorization that is taken for room, tax and incidentals if paying on own, or for incidentals if booked through a 3rd party does not release from prepaid...

Reviewed 17 April 2015

I stayed 7 nights at this hotel. For one day they didn't clean the room. I asked to clean while I'm out for dinner but they said they couldn't because they clean the room only in the morning. Though they gave me a bottle of wine as an apology it was rotten. There is a light having sensor right at...

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Helpful?
Thank 539bridgetc
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you for your feedback. While we never aim to disappoint, I am sorry to see that we were unable to exceed your expectations on your recent stay. We would hope for another opportunity to wow you with our service and also a level of accommodation that meets with your satisfaction. We hope that you will visit us again as...

Bengaluru, India
Reviewed 3 April 2015

I stayed 3 nights in last october . It i a nice hotel with good ambience . Service is also good . I loved the pool and poolside dinner . The stay was pleasent . Rooms are good . They have good wifi. But wifi Signal in corner rooms are weak. Over all loved the stay . But the hotel...

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Helpful?
Thank an1var
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you for your positive feedback. For future reference, please do not hesitate to contact the front desk if you have any questions or concerns as we stand by ready to resolve any issue in a timely and satisfactory manner. We hope that you are able to join us soon for an experience in our newly renovated rooms! Cheers.

Austin, Texas
Reviewed 28 March 2015

My stay at Wild Palms Hotel has been relaxing and enjoyable. I have been here for 2 weeks on a business trip and will be here for a few more days. The staff has been friendly, the room is clean, and I have overall felt safe here (as a woman). Though one night I did have some noisy neighbors, the...

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Helpful?
Thank MichelleBoehm
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you so much for your extensive and detailed review! We appreciate you taking the time to let us know how we are doing, and hope that we continue to make your stay a positively memorable one. Please let the front desk know of anything we can do to enhance your stay. Cheers!

Denver, Colorado
Reviewed 27 March 2015

Wild Palms was reasonably priced relative to other Sunnyvale options, and common areas were nice, but the room itself did not meet my expectations. They have a Caribbean theme going on at Wild Palms, with an open air lobby and good size pool and pool deck with resort style furniture, including cabanas. The pool and gym were under construction during...

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Helpful?
Thank Dave5280
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you for your feedback. We are working hard to improve the conditions of the hotel and hope to impress you with a better product on your return to the area. As the pool is now open, we are focusing on improving the guest rooms and look forward to your next visit! Cheers.

Lorton, Virginia
Reviewed 17 March 2015

A good price ($129 a night), great location right off El Camino, lovely venue and superior service made this a really pleasant stay. Lots of trees, Caribbean style furniture, large, airy room with canopy bed made this a charming place. The included breakfast was certainly decent and there were some nice outdoor seating areas, despite the construction. But the ace...

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Helpful?
Thank Marcy M
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you so much for your positive review and feedback regarding our staff. We aim to exceed expectations, and it is rewarding to see when we succeed. Hopefully this will not be the last time travel brings you to the area as we would like to ensure that your next stay is even better and worthy of a 5 star...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about Wild Palms Hotel - a Joie de Vivre Hotel

Address: 910 E Fremont Ave, Sunnyvale, CA 94087-3702
Region: United States > California > Sunnyvale
Price Range: ₹ 7,264 - ₹ 23,827 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wild Palms Hotel - a Joie de Vivre Hotel 3*
Number of rooms: 208
Reservation Options:
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Also Known As:
Wild Palms Hotel
Hotel Style:
#1 Romantic Hotel in Sunnyvale
#2 Family Hotel in Sunnyvale
#3 Best Value Hotel in Sunnyvale
#4 Business Hotel in Sunnyvale
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Questions & Answers

Here's what travellers have asked, with answers from Wild Palms Hotel - a Joie de Vivre Hotel staff and other travellers.
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Questions? Get answers from Wild Palms Hotel - a Joie de Vivre Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room in central not facing the parking or streets”
 of 5 bubbles darkiesan, 21 Nov 2016 | Read review
“I've stayed in several different locations at this site and not a problem at any of them.”
 of 5 bubbles janicealiotti, 16 Nov 2016 | Read review
“Rooms that face Freemont/El Camino are exposed to louder traffic in the morning.”
 of 5 bubbles klambright, 5 Nov 2016 | Read review
“lower rooms for travellers with heavy suitcases as the property does not have an elevator”
 of 5 bubbles FraggleRockFan, 31 Oct 2016 | Read review
“Interior rooms are quieter and away from the street”
 of 5 bubbles 512ellengh, 25 Oct 2016 | Read review
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