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6 May 7 May
1 room, 2 adults, 0 children12
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
All reviewsgrocery storebiscuits and gravywafflesnice poolhot breakfastbreakfast roomfront desk staffroom was clean and comfortablemarch lanebwappearancecollegepacificcaliforniarefrigeratorfreeway
We were told our reservation was cancelled upon check in and they wouldn't even tell us by who. I called the previous day to check on our room so that I could feel confident things were scheduled correctly and was reassured they were. Oh, they...More
Thank paradisegiftshop
Response from ThomasHuerta, Front Office Manager at Best Western Plus Heritage InnResponded 18 May 2017
I'm sorry to hear that you were not happy with your experience at our hotel. Could you please contact us at the property directly so that I could look into the issue with your booking? I would be happy to make things right for you.
Have stayed the past 3 years and I was a bit disappointed this time. Fridge was replaced with one that had a frozen chicken nugget and a water bottle. Mucus stain on the brown spread. No pool towels..More
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank saulb21
Response from ThomasHuerta, Front Office Manager at Best Western Plus Heritage InnResponded 16 May 2017
I'm sorry to hear you we did not exceed your expectations on your last stay. I will make sure that we can use your feedback to make sure that such issues are not repeated. We hope to see you again in the future. Thank you...More
The staff are absolutely wonderful. The manager, the breakfast staff, and the housekeepers all worked seamlessly together to make my trip quite wonderful. Though the rooms and hallways could have used some maintenance, the clean rooms and the fast wifi made up for it.
Thank Kishen H
Response from ThomasHuerta, Front Office Manager at Best Western Plus Heritage InnResponded 16 May 2017
I'm very happy to hear that you enjoyed your stay! Please stay with us next time you are in Stockton!
Everything we needed for this trip. Met all of our expectations. Would stay again if in area. Clean, parking excellent. Consistent with what we were looking for in BestWestern Plus hotels, which we are now a member of the rewards program.
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Stuart F
Response from ThomasHuerta, Front Office Manager at Best Western Plus Heritage InnResponded 16 May 2017
Thank you for writing about your stay. I'm glad you enjoyed our hotel and I hope you will book with us again on your next trip!
From the loud party, smelly building,non functioning room door, no hot water, loud refrigerator in room, I'd say this was the worst experience I've ever had! I've stayed in a hotel every other week for the past three years!
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank brianrC9075TP
Response from ThomasHuerta, Front Office Manager at Best Western Plus Heritage InnResponded 12 May 2017
I'm sorry to hear that you weren't satisfied with your stay. I'll be using your feedback to make sure that such issues are not repeated. I hope you will consider staying with us in the future so we can provide a better experience.
Response from BWAngelinaSmith | Property representative |
At our hotel we have several safety precautions set in place, whether it be to assure a traveling family with kids or someone traveling alone. We have in-house security, a gated courtyard and buildings that can only be... More
At our hotel we have several safety precautions set in place, whether it be to assure a traveling family with kids or someone traveling alone. We have in-house security, a gated courtyard and buildings that can only be accessed with keys made by the front desk (which is staffed 24-hours). As you may have encountered with growing cities like ours, there will be a lot of people coming and going- seeing as we are only two blocks from the mall. As long as you don't mind the occasional hustle and bustle from the morning and evening commutes, I'm confident you'll feel safe and comfortable during you stay.
Response from BWAngelinaSmith | Property representative |
Hello! We do, at times, have guests stay at an extended stay rate. The length and cost can vary on a number of factors. Please don't hesitate to contact management or our sales department during standard business hours for... More
Hello! We do, at times, have guests stay at an extended stay rate. The length and cost can vary on a number of factors. Please don't hesitate to contact management or our sales department during standard business hours for more information. Thank you for your interest in our property.
