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Best Western Plus Heritage Inn

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Traveller (52)
Room & Suite (23)
Dining (7)
Overview
  • Excellent28%
  • Very good34%
  • Average17%
  • Poor10%
  • Terrible11%
Travellers talk about
“grocery store”(25 reviews)
“waffles”(24 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Bar/Lounge
2 Star Hotel
All hotel details
Offers from Best Western Plus Heritage Inn
Special Offer: BWR Bonus Offer
Hotel deals
Offers from Best Western Plus Heritage Inn
Special Offer: BWR Bonus Offer
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (691)
There are newer reviews for Best Western Plus Heritage Inn
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118
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All reviewsgrocery storebiscuits and gravywafflesnice poolhot breakfastbreakfast roomfront desk staffroom was clean and comfortablemarch lanebwappearancecollegepacificcaliforniarefrigeratorfreeway
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101 - 105 of 681 reviews
Reviewed 17 May 2017

We were told our reservation was cancelled upon check in and they wouldn't even tell us by who. I called the previous day to check on our room so that I could feel confident things were scheduled correctly and was reassured they were. Oh, they...More

Thank paradisegiftshop
Response from ThomasHuerta, Front Office Manager at Best Western Plus Heritage InnResponded 18 May 2017

I'm sorry to hear that you were not happy with your experience at our hotel. Could you please contact us at the property directly so that I could look into the issue with your booking? I would be happy to make things right for you.

Reviewed 15 May 2017

Have stayed the past 3 years and I was a bit disappointed this time. Fridge was replaced with one that had a frozen chicken nugget and a water bottle. Mucus stain on the brown spread. No pool towels..More

Review collected in partnership with Best Western
Thank saulb21
Response from ThomasHuerta, Front Office Manager at Best Western Plus Heritage InnResponded 16 May 2017

I'm sorry to hear you we did not exceed your expectations on your last stay. I will make sure that we can use your feedback to make sure that such issues are not repeated. We hope to see you again in the future. Thank you...More

Reviewed 14 May 2017 via mobile

The staff are absolutely wonderful. The manager, the breakfast staff, and the housekeepers all worked seamlessly together to make my trip quite wonderful. Though the rooms and hallways could have used some maintenance, the clean rooms and the fast wifi made up for it.

Thank Kishen H
Response from ThomasHuerta, Front Office Manager at Best Western Plus Heritage InnResponded 16 May 2017

I'm very happy to hear that you enjoyed your stay! Please stay with us next time you are in Stockton!

Reviewed 12 May 2017

Everything we needed for this trip. Met all of our expectations. Would stay again if in area. Clean, parking excellent. Consistent with what we were looking for in BestWestern Plus hotels, which we are now a member of the rewards program.

Review collected in partnership with Best Western
Thank Stuart F
Response from ThomasHuerta, Front Office Manager at Best Western Plus Heritage InnResponded 16 May 2017

Thank you for writing about your stay. I'm glad you enjoyed our hotel and I hope you will book with us again on your next trip!

Reviewed 8 May 2017

From the loud party, smelly building,non functioning room door, no hot water, loud refrigerator in room, I'd say this was the worst experience I've ever had! I've stayed in a hotel every other week for the past three years!

Review collected in partnership with Best Western
Thank brianrC9075TP
Response from ThomasHuerta, Front Office Manager at Best Western Plus Heritage InnResponded 12 May 2017

I'm sorry to hear that you weren't satisfied with your stay. I'll be using your feedback to make sure that such issues are not repeated. I hope you will consider staying with us in the future so we can provide a better experience.

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hot Tub
Outdoor pool
Details
Price range
US$ 89 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Stockton
#6 Business Hotel in Stockton
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$ 89 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Stockton
#6 Business Hotel in Stockton
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (52)
Room & Suite (23)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Janie I
9 October 2017|
AnswerShow all 6 answers
Response from BWAngelinaSmith | Property representative |
At our hotel we have several safety precautions set in place, whether it be to assure a traveling family with kids or someone traveling alone. We have in-house security, a gated courtyard and buildings that can only be... More
0
Votes
Matthew R
26 March 2017|
AnswerShow all 3 answers
Response from BWAngelinaSmith | Property representative |
Hello! We do, at times, have guests stay at an extended stay rate. The length and cost can vary on a number of factors. Please don't hesitate to contact management or our sales department during standard business hours for... More
0
Votes
TexEm
23 February 2017|
AnswerShow all 4 answers
Response from BWAngelinaSmith | Property representative |
Breakfast is served 6am-10am daily. It's a complimentary full hot buffet!
1
Vote
Room Tips
"Try to get an upstairs room with a balcony with two chairs."
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"make sure they have improved the security in the parking lot"
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"Ask to avoid noisy rooms. Look at map of buildings/rooms before checking in."
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"If you want a good room, stay in another motel in another city."
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