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BEST WESTERN PLUS Heritage Inn

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BEST WESTERN PLUS Heritage Inn
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544 Reviews from our TripAdvisor Community

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Showing 536: English reviews
Reviewed 4 days ago NEW

I have stayed in various places around the city because I come in usually on the weekends for work. I have stayed at this hotel on two occasions and I intend to stay again. Great customer service and clean. Good quality for breakfast, larger than most menu. December 24 and 25, we had room 371-C, we requested a hairdryer and...

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Helpful?
Thank Angelina G
stockton, United States
Reviewed 5 days ago NEW

this is a very clean hotel with great customer service, the staff is very accommodating. the room was really small and the price was a little high, but the breakfast was awesome lots of options and plenty of food.

Review collected in partnership with Best Western
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Helpful?
Thank D114BXchristinam
San Bernardino, California
Reviewed 1 week ago

Had a fantastic stay recommended the hotel close to malls shopping and restaurants Hotel lobby area is being remodeled but no inconvenience staff great. Food at breakfast was great plenty of choice give it a 10

Review collected in partnership with Best Western
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Helpful?
Thank Jean K
ThomasHuerta, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

I'm happy to hear you had such a great stay! Hopefully we can have you back again and you can enjoy all the same perks and with a fully renovated property. Thank you very much for the kind review!

San Francisco, California
Reviewed 2 weeks ago

Stayed there for one night en-route to LA. The hotel was nice, but we had trouble sleeping because the heater was very loud and the fan kept turning on and off. In the end we had to turn it off and put on extra clothes to be able to fall asleep, only to be woken up at 7AM by loud...

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Helpful?
Thank eugene_o
ThomasHuerta, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Thank you for writing about your experience at our property. Your kind words regarding our staff and amenities are greatly appreciated! You've also provided helpful feedback on how we can better meet our guests' needs. Since reading your review we were able to service your specific AC unit and have also revised our available inventory of bedding to reflect the...

Reviewed 2 weeks ago via mobile

Staff was very nice but government rate quoted on national reservation number less than that quoted at desk. Had to pay more than what was quoted on phone. Overall a tired hotel. They are trying to make it better but missing the mark. Skip this one.

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Helpful?
Thank Gina D
ThomasHuerta, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

I appreciate your feedback on your experience. It's unfortunate that you weren't completely satisfied with your experience, especially regarding our renovations not quite being completed. It is true that rates can vary depending on method of booking but please do not hesitate in the future to have our front desk help in comparing rates to get you the best possible...

Long Beach, California
Reviewed 2 weeks ago

My husband and I have stayed here before when we come up north too visit family or too drive up too San Francisco , the staff is very welcoming here and good environment will be staying here again in the future !

Review collected in partnership with Best Western
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Helpful?
Thank 800sandraz
ThomasHuerta, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

It makes me so happy to hear that our staff and facilities made you feel so welcome! These kinds of reviews go a long way for us because I knew my staff puts 100% into every guest reservation. Please stay with us again and as often as you like so we can continue providing a positive experience!

California
Reviewed 4 weeks ago

Based on the 5 star ratings and the fact they accept cats, we booked with BW Heritage Inn. First off, I would like to give kudos to the front desk staff. The night before, after a very long day on the road, I had thought I was making reservations for the next day, Dec 19. Upon check in, I was...

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Helpful?
Thank Quark9
ThomasHuerta, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

I wanted to thank you for taking the time to write such a thorough review of our stay. I'm really glad that you were happy with how the staff tried to take care of you. It's very disappointing to hear that your room location didn't have the peace and quiet we try provide for our guests. Being a larger property,...

Stockton, California
Reviewed 4 weeks ago

This hotel has very friendly and accommodating staff. Pleased they have smoking rooms available. Wish that the spa and fitness rooms were open 24 hrs. Overall always a nice stay. Great breakfast! Comfy clean rooms.

Review collected in partnership with Best Western
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Helpful?
Thank pamelamW1863QF
ThomasHuerta, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Thank you so much for the great review! Our breakfast staff will be pleased to hear that their hard work will not go unnoticed. Unfortunately we do have to place certain time restrictions on parts of the facility for guest safety but if you decide to stay again in the future, please talk to our front desk about what we...

Medford, Massachusetts
Reviewed 16 December 2016

We spent only one night but it was a good one. The room was clean and comfortable. The staff at the front desk were really friendly and helpful. Free glass of wine or beer at the end of the travel day was appreciated. Breakfast- free! -was amazing. My only request would be for the hotel to consider using less disposable...

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Helpful?
Thank nzeeski
ThomasHuerta, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Thank you so much for writing such a helpful and positive review! All of those extra amenities and perks like the free welcome drink and breakfast buffet are there to create a 5-star experience and I'm glad you got to enjoy them. Your review is also very constructive in requesting a more "green" experience from our hotel. As a Best...

Folsom, California
Reviewed 11 December 2016

Big hotel three of them. All the amenities worked and the room was perfect! Breakfast was great I couldn't believe how much food they had. They have a conference room upstairs where they were having a baby shower, good atmosphere

Review collected in partnership with Best Western
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Helpful?
Thank dharrell04 H
ThomasHuerta, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Thank you so much for the flattering review! We do try to create a welcoming and friendly atmosphere at our hotel and I'm glad you enjoyed it. Please come back and see us again so we can provide another memorable experience!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Closest Hotel to UOP, Delta College, Restaurants and the malls are just two blocks away. Full Service Hotel, with 203 Rooms, including 7 Suites, Pool and Spa, Business Center, Fitness Center, Restaurant and the Fireside Lounge, Rooms with Iron/ironing board, Coffee Maker, Refrigerator, Microwave, Wireless Internet available everywhere, Flat Screen TV's, Banquet and Meeting Facilities, 24 hrs. Front Desk. ... more   less 

Additional Information about BEST WESTERN PLUS Heritage Inn

Address: 111 E. March Ln, Stockton, CA 95207
Region: United States > California > Stockton
Price Range: ₹ 5,934 - ₹ 9,208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Heritage Inn 3*
Number of rooms: 202
Reservation Options:
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Also Known As:
Best Western Heritage Hotel Stockton
Holiday Inn Stockton
Stockton Holiday Inn
Hotel Style:
#1 Best Value Hotel in Stockton
#6 Business Hotel in Stockton
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Heritage Inn staff and other travellers.
1 question
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Questions? Get answers from BEST WESTERN PLUS Heritage Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 371-C at the end of the hall, but very quiet. Maybe I should keep this secret for myself!”
 of 5 bubbles 724angelinag, 18 Jan 2017 | Read review
“Avoid Building B”
 of 5 bubbles travellerJ7581QS, 9 Nov 2016 | Read review
“A nice handicap equiped room was available onrequest.”
 of 5 bubbles 345charlesv, 28 Oct 2016 | Read review
“Ask for a room away from entrance doors. they are heavily used.”
 of 5 bubbles Mitchstewart, 17 Oct 2016 | Read review
“We stayed on the 3rd floor which made things quitter.”
 of 5 bubbles MomDadplus2, 21 Sep 2016 | Read review
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