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Best Western Plus Grosvenor Airport Hotel

Booking.comUS$ 146*
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Certificate of Excellence
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Airport Hotel
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1,894 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Grosvenor Airport Hotel
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Showing 1,744: English reviews
United States
Reviewed 20 November 2015

This hotel is really nice and we enjoyed our stay. There are nine floors and our room was on the seventh floor facing west toward the 101 freeway and some hills beyond. We peeked into a room across the hall and the view on the east side is slightly better as you can see San Francisco Bay in the distance.

Review collected in partnership with Best Western
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Helpful?
Thank Dana S
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review

Hello Dana - thanks for staying with us and thank you for your nice review! Please come back soon! We appreciate your feedback! Jim McGuire, General Manager

Queensbury, United States
Reviewed 16 November 2015

The staff couldn't be any nicer! We were greeted every time we entered or exited the hotel by the front desk. Breakfast was wonderful with lots of options that changed daily! It was refreshing to have different options for breakfast each day.

Review collected in partnership with Best Western
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Helpful?
Thank Keith & Linley C
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review

Hi Keith and Linley - it was great having you in our hotel for a week! I am very happy you found our staff to be friendly and enjoyed the breakfast! We look forward to seeing you again very soon! Breakfast isn't the same without you! See you soon. Jim McGuire, General Manager

Pennsburg, Pennsylvania
Reviewed 16 November 2015

Very convenient to SFO with free shuttle and great hot breakfast with eggs and sausage to get a good start on your day. The limo service that works with the hotel was a fabulous, reasonable price to get to the cruise ship dock. The room was very comfortable. We would highly recommend this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank Shirley B
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review

Hi Shirley - thanks so much for posting your positive comments regarding your recent stay! We look forward to your next visit! Jim McGuire, General Manager

FLL
Reviewed 15 November 2015

Shuttle to and from airport awesome, near Costco if you need things Great little bar and friendly servers. Have a breakfast buffet, but didn't do that.$9. Great in and out place to stay when you arrayve late and don't want to go into SF

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Helpful?
Thank bertani2
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review

Thank you so much for your nice review of our hotel! We also appreciate that you recognized our sustainability efforts! Please come back and visit us soon! Jim McGuire, General Manager

Reviewed 15 November 2015

Hotel's website photos misleading the lobby is ok but the rooms need major TLC. The hotel is not clean at all..The price is too high for what they offer. For someone needing to stay by the airport the location is close to the airport and you get there in 10 minutes. The food service in their restaurant is good. The...

Review collected in partnership with Best Western
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Helpful?
Thank aliiras
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review

Thank you for your thoughts. I am sorry that you did not find out hotel clean. We take pride in our 12 consecutive Excellent Housekeeping Awards that we have received for cleanliness. I apologize if you didn't find your room up to our standards, and I hope that you will give us another try. We appreciate your feedback. Jim McGuire,...

Neuss, Germany
Reviewed 15 November 2015

We arrived late at the airport and it was a big advantage that there was complimentary shuttle bus to the hotel. The reception was very friendly and we could get in the bar a cold beer. Although the room No. 221 was older and had traces on the carpet, but the beds were very comfortable. Annoying was the noise from...

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Helpful?
1Thank Tresselt
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review

Greeting Germany and thank you for your nice review on our hotel. We hope the next time you are traveling through SFO that you will stay with us again. We look forward to your next visit. Jim McGuire, General Manager

Pingree Grove, United States
Reviewed 15 November 2015

We were looking for a reasonably priced hotel, and this Best Western Plus met our needs price wise, but surprised us with the all around service especially in the lounge area. The location was ideal, and it was easy to access from airport to the son and daughter in law who live in San Francisco proper. We would recommend staying...

Review collected in partnership with Best Western
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Helpful?
Thank Anne K
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review

Hello Anne and thanks so much for your positive feedback! We do hope you come back and stay with us the next time you are here visiting your daughter! Jim McGuire, General Manager

Reviewed 14 November 2015

We totally enjoyed our stay at this Best Western Plus property. The room was large; the bed was comfortable and the location is close to the airport. The Shuttle service is dependable and convenient. Besides, you can't find a better managed hotel with friendly staff.

Review collected in partnership with Best Western
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Helpful?
1Thank carolyna568
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review

Carolyn, thank you so much for your wonderful review! We really appreciate our feedback! Please come back and visit us soon! Jim McGuire, General Manger

Agawam, United States
Reviewed 13 November 2015

I stayed there because it is locate very close to the Airport. The hotel has a lovely Bar/Restaurant and this was the main criteria for choosing this facility. You can have Dinner and a few Drinks without driving anywhere. Good place to stay. highly recommended.

Review collected in partnership with Best Western
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Helpful?
1Thank Harald H
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review

Hi Harald and thank you very much for your review. We hope the next time you stay with us will be a little longer! See you again soon, we hope. Jim McGuire, General Manager

Saint Louis, United States
Reviewed 12 November 2015

We checked in rather uneventfully and went to our room. Upon unpacking, we noticed a bar of soap in the shower that very clearly had pubic hair on it. We took a picture with our iphone and immediately went downstairs to the front desk. We very discreetly and professionally showed the photo to the front desk staff. We told them...

Review collected in partnership with Best Western
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Helpful?
Thank Stephanie H
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review

Hello Stephanie, and thank you for your comments. I am very sorry about the condition of your shower. The housekeeping staff did go back and clean the room, but there is no excuse for not replacing the soap. That housekeeper has been disciplined. I am familiar with the situation regarding your cell phone. It was found by our Director of...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Recipient hotel of 3 Best Western "Director's Award" and 11 consecutive "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The BEST WESTERN PLUS Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. PLEASE NOTE that our front entrance and porte cochere are currently under renovation and our entrance is located at the rear of the hotel. Thank you. ... more   less 

Additional Information about Best Western Plus Grosvenor Airport Hotel

Address: 380 S Airport Blvd, South San Francisco, CA 94080-6704
Region: United States > California > South San Francisco
Price Range: ₹ 8,081 - ₹ 19,006 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Grosvenor Airport Hotel 3*
Number of rooms: 206
Reservation Options:
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Also Known As:
Best Western South San Francisco
South San Francisco Best Western
Hotel Style:
#2 Best Value Hotel in South San Francisco
#3 Business Hotel in South San Francisco
#3 Green Hotel in South San Francisco
#5 Romantic Hotel in South San Francisco
#6 Family Hotel in South San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Grosvenor Airport Hotel staff and other travellers.
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Questions? Get answers from Best Western Plus Grosvenor Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Half the rooms face the airport, half don't.”
charlesplatt, 21 May 2017 | Read review
“If you don't need handicapped room - I'd advise against - I don't need a wheelchair - but somehow got this through my online service :)”
gordsgal, 17 May 2017 | Read review
“Stay in another hotel.”
katherine5478, 17 May 2017 | Read review
“We were on the 4th floor and it was quiet.”
wayneamppeggyh, 26 Apr 2017 | Read review
“Rooms facing away from the airport might have less noise from the planes taking off”
ejfisch, 24 Apr 2017 | Read review
5 of 5
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US$ 146* /night
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Prices are for 1 room, 2 adults
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